Pink Elephant

Want to build more effective Change Management and Problem Management processes?

Join George Spalding, one of the world's foremost IT service management experts, for two free one-hour webinars exploring the nine building blocks of effective process management and what it really takes to establish and manage them.

📅 What It Really Takes to Establish and Manage a Highly Effective Change Management Process
August 26, 2026 | 12:00pm New York | 5:00pm London

📅 What It Really Takes to Establish and Manage a Highly Effective Problem Management Process
September 10, 2026 | 12:00pm New York | 5:00pm London

Register now:
https://www.pinkelephant.com/en-US/Products/Webinars

Our August PinkLINK newsletter is out!

This month's issue covers the hidden cost of IT complexity, Pink27 Fall Early Bird, training subscriptions, and more.

Read it here: https://www.pinkelephant.com/uploadedfiles/Resources/PinkLINK/PinkLINK-Issue-308.html

It's here! The Pink27 conference brochure has officially landed!

Inside, you'll find sessions on IT topics that matter most right now, including AI, leadership, real-world case studies, integratedITSM, organizational change management, and much more.

Check out the brochure:
https://www.pinkelephant.com/en-US/Pink27/brochure

⏰ One week left to take advantage of the Pink27 Summer Early Bird offer!

Register before July 30 and save up to $3,000:
✅ Up to 5 discounted hotel room nights
✅ A FREE self-paced online course
✅ 25% off each pass for teams of 3 or more

Don't wait – register now! 👇
https://www.pinkelephant.com/en-US/pink27/world-best-ITSM-event

⏰ Just 2 weeks left to save up to $3,000 on Pink27 – the industry’s most content-rich IT service management event!

Join us February 1-4, 2027, at the Bellagio in Las Vegas for four days of AI sessions, real-world case studies, leadership insights, and much more.

The Summer Early Bird offer ends July 30. Register now! 👇
https://www.pinkelephant.com/en-us/Pink27/world-best-ITSM-event

Our PinkLINK July newsletter is out!

Are you selecting a new ITSM tool? This month's issue features our latest blog on the top 10 mistakes organizations make – and how to avoid them.

Read it here: https://www.pinkelephant.com/uploadedfiles/Resources/PinkLINK/PinkLINK-Issue-307.html

Sound familiar? The same incidents keep coming back. Changes create new problems. Teams are busy – but the system isn’t working.

The culprit? Silos.

Read our latest blog:
https://blog.pinkelephant.com/blog/blog/stop-thinking-in-silos-the-case-for-integrated-it-service-management

Stop Thinking in Silos: The Case for Integrated IT Service Management Does this sound familiar? The service desk resolves the same incidents week after week without anyone investigating the root cause. A change goes live without the right people knowing about it. A new technology gets deployed, but the processes needed to support it were never updated. These are not i...

Unlimited learning for yourself.

Explore our Individual Training Subscription:
https://blog.pinkelephant.com/blog/blog/new-individual-training-subscription

Unlimited learning for your entire team. One subscription.

Explore our Corporate Training Subscription:
https://blog.pinkelephant.com/blog/blog/new-corporate-training-subscription

New – Corporate Training Subscription One subscription. Unlimited access. Enterprise-wide learning. Pink Elephant’s new Corporate Training Subscription provides organizations with a simple, scalable, and highly cost-effective way to deliver professional development and certification opportunities across the enterprise.

🎤 Keynote Announcement

We're thrilled to welcome James Lawrence – the Iron Cowboy – to the Pink27 stage!

50 Ironmans in 50 days across all 50 states. Then 100 full-distance triathlons in 100 consecutive days. His keynote, Redefine Impossible, is about purpose, resilience, and refusing to settle for average.

Join us February 1-4, 2027 at the Bellagio Hotel, Las Vegas.
https://www.pinkelephant.com/en-US/pink27/world-best-ITSM-event