17/09/2021
In this post, I want to share with you one mistake I made as a leader and what I learned from it.
I gave repeated instructions to one of my team members to do a particular task.
Inspite of multiple instructions, she wasn't performing and doing it correctly.
During one of the weekly team calls, I lost my cool and gave her feedback before the entire team.
I told her to step up her game, focus more and follow the instructions.
She felt bad and took it personally. She started crying and asked me how can I say something like that, She is putting all the effort, she is 100% committed to the work... Etc.
Her points made me thinking, what did I accomplish by calling her out before the team?
Nothing...
Here is an important lesson I learned that day:
If you have to praise an employee - Do it public. (before the team)
If you want give them feedback or talk about their mistakes or talk about anything negative - Do it in private (1 on 1)
Implementing this lesson made a huge impact on the team culture in my company.
As a leader in your company, what's the one thing that you changed in your leadership style that a huge difference in your company culture?
Please share it below.