Maybo Australia & New Zealand

Children and young people who have experienced trauma often communicate their experiences through their behaviour, relationships and emotional responses.

Our **Trauma-Informed Approaches for Children & Young People** eLearning course helps practitioners understand the impact of trauma and develop the knowledge needed to respond effectively and compassionately.

Learners will explore:

✔ What psychological trauma is and how it develops
✔ Different types and categories of trauma
✔ The impact of trauma on children, young people and those around them
✔ How trauma affects the body and developing brain
✔ The effect of trauma on relationships and emotional wellbeing
✔ The long-term consequences of unresolved trauma
✔ Factors that influence resilience and recovery
✔ The role environments and supportive relationships play in helping children thrive

Ideal for professionals working in education, health, social care, youth services, early help and safeguarding.

Considering this training for your staff team?

Before making a commitment, we'll provide access for **up to three members of staff to complete the course**, allowing you to evaluate the content and ensure it's the right fit for your service and workforce.

Just another Maybo Quick Tip, helping people find positive outcomes

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Attention WA!

Maybo are running an open train-the-trainer course for Perth in September, 2026.

Contact [email protected] to reserve your spot- spaces are limited to contextualise & assess learners!

We had an exciting opportunity to provide two educational proactive sessions with the Office of the Health Ombudsman (OHO) in Queensland. We covered everything from programme delivery and recertification requirements to planned vs
unplanned physical intervention, Maybo's SAFER™, SEAL™ and Risk Reduction Approach, roles during restrictive interventions, HOT debriefs, and learning from incidents.

There were some valuable discussions around patient-centred planning, operational realities, and how incident reporting helps strengthen future risk assessments and safer practice. We learned from each other and gained a shared understanding.

Thanks to everyone who contributed their experience, questions, and insights throughout the sessions!

At Maybo, we teach that de-escalation starts before a single word is spoken.

Body language, gestures, facial expressions, and how we approach someone all influence how they feel and respond. That's why Open PALMS is one of our key models, helping staff communicate safety and respect through their non-verbal behaviour.

There's science behind this too. As Christian Keysers explores in The Empathic Brain, emotions are contagious. People often mirror the emotional states of those around them, meaning calm, confident staff can have a powerful influence on an interaction.

If your staff regularly have difficult conversations or support people in distress, get in touch to find out how Maybo training can help them create more positive outcomes.

We gathered feedback on our Account Managers and we saw a few key words: Dedicated, informative and tailored, to name a few!

Maybo's Account Managers are with you for the journey to get you exactly what you need in a training provider.

Chat with us! We would love to hear from you and find out your training needs.
[email protected]
[email protected]

Ka pai to Te Roopu Taurima team for another successful on-site delivery! Our Tāmaki Makaurau has worked alongside Te Roopu Taurima training their kaimahi, supporting their teams in finding tangata-centred approaches to de-escalating and enabling safer environments.

Kia ora rawa atu thank you so much, Te Roopu Taurima!

We are always so appreciative this feedback from one of our longtime retail clients we've worked with for the last 16 years. After this year's annual recertification, one of the trainers shared how invaluable the training has been for staff and customer safety.

We believe in positive and safer outcomes, fostering longterm relationships with clients. Talk to one of our dedicated Account Managers today to find out what programme is right for you.

[email protected]
[email protected]

These are our Australia and Aotearoa New Zealand account managers and our client success partner working together to deliver a high standard of support throughout the Maybo client journey.

Recognising the importance of exceptional customer service, we have added two new members to our team. Our client success partner also serves as a trainer, providing them with the unique ability to deliver Maybo’s de-escalation training programmes whilst working closely with clients to ensure organisations receive contextualised support.

Shout out to our current clients- please check in with your dedicated account manager if you need anything!

Chat with our team to find out how we can work alongside your team and tailor a programme right for your organisation.
[email protected]
[email protected]

Looking to make a booking? A Certified Maybo Trainer will be in Perth 22-26 June available for onsite delivery.

Contact [email protected] to secure your dates.