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Resolution Institute

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Resolution Institute

Resolution Institute is the leading and renowned membership body dedicated to promoting excellence in the field of dispute resolution.

(IAMA and LEADR that began in 1975 and 1989 respectively, merged to form Resolution Institute in 2015). As a one-stop shop for professional development, we offer education, training, accreditation, networking, and support to equip you with the skills and recognition you need to succeed. Connect with a diverse community, have a voice in the industry, be recognised for your achievements, and stay ah

ead with our resources. Join us and take your dispute resolution career to new heights, shaping the future and promoting a peaceful society.

07/09/2026

Join our Complaint Handling and Case Management training led by experienced trainer Shiv Martin.

You'll gain practical insights into navigating complex, high-emotion, or regulatory disputes with greater skill and confidence, while developing effective strategies for triaging, resolving, and closing matters.

By the end of the series, you'll be more equipped and assured in your approach to even the most difficult cases.

Register today | resolution.institute/Web/Web/Members/Find-Training/Complaint_Handling.aspx

03/09/2026

Build your career and connect with leaders in the profession at the Resolution Institute Conference 2026.

Don't miss the chance to be part of the conversations shaping the future of dispute resolution.

Strengthen your professional capability, participate in cross-disciplinary exchanges and learn how to elevate practice standards across the sector.

Learn more | conference.resolution.institute

03/09/2026

Resolution Institute’s AMDRAS Mediation and Accreditation Training is designed to equip you with the essential skills needed to excel in mediation, dispute resolution, and professional settings.

Through this training program, participants will:

✅ Gain valuable skills: Develop core skills in negotiation, active listening, communication, and structured conflict resolution.

✅ Learn about practical, real-world training: With interactive exercises, realistic role-plays, and expert feedback, you’ll learn to apply mediation techniques confidently in real-world settings.

✅ Unlock new career pathways: Becoming an accredited mediator can provide an array of new career opportunities within a range of industries, such as law, government, education, and community services.

✅ Join a thriving professional network: You’ll be connected to the people, resources, and opportunities that help you grow your career long after the course ends.

Develop confidence and competence by gaining experience and skills that can be applied in both online and in-person mediation environments.

Register today | resolution.institute/EventDetail?EventKey=NMTO1026

02/09/2026

The legal landscape is changing fast, and staying ahead means being at the 2026 Resolution Institute Conference.

Here is why every forward-thinking lawyer and dispute resolution professional needs to be there:

✅ Practical legal updates: Dive deep into contemporary challenges, emerging frameworks and practical insights spanning mediation, arbitration, adjudication, expert determination, restorative practice and related disciplines.

✅ Professional development opportunities: Gain practical, actionable insights from top-tier speakers and secure essential CPD points.

✅ High-value networking: Our social program offers relaxed, high-value networking opportunities in some of Adelaide's most iconic settings.

✅ And much more!

🗓️ 10-11 September
📍 National Wine Centre in Adelaide

Contact [email protected] to secure your spot today.

Learn more | conference.resolution.institute

01/09/2026

Whether you're new to mediation or aiming to sharpen your abilities, the Resolution Institute 5-day Mediation Course will equip you to navigate diverse mediation scenarios and start your journey towards an International Mediation Institute certification.

Through live demonstrations, immersive simulation exercises, and personalised feedback from experienced mediators, you will learn:

☑️ A proven step-by-step mediation process adaptable to a wide range of circumstances
☑️ Essential skills to identify the range of drivers underpinning different perspectives
☑️ Effective communication skills to manage difficult interactions
☑️ A critical understanding of ethical issues and more

Register today | resolution.institute/EventDetail?EventKey=MTWLG2610

31/08/2026

At Resolution Institute, we conduct our business according to the highest standards of honesty, integrity, respect, and fairness in all aspects of our lives - at work, at home, and in service to our profession.

As the largest professional membership body, we lead the way in setting the ethical and practice benchmarks for dispute resolvers, in accordance with industry, employer, and community expectations.

Learn more | resolution.institute/web/default.aspx

Learn about our Governance | resolution.institute/Web/Web/About-Us/Our-Governance-Landing-Page.aspx

28/08/2026

Join a vibrant community of dispute resolution professionals and access the tools, resources, training and support you need to grow your career with confidence.

Whether you’re just starting or looking to develop your expertise, Resolution Institute is here to support you in your career journey.

Become a member today | ri.resolution.institute/4ew2q

Learn more about our member benefits | ri.resolution.institute/4ew2t

27/08/2026

Are you looking to enhance your mediation and dispute resolution skills in various areas?

Dispute Resolution can be used across a range of disagreements:

✅ Workplace & Employment
✅ Finance, Insurance & Utilities
✅ Family & Relationships
✅ Property
✅ Consumer & Business Transactions
✅ Community, Associations and clubs

Learn more | resolution.institute/web/default.aspx

26/08/2026

Meet some of our speakers at the 2026 Resolution Institute Conference:

🔷 Ian McIntyre
🔷 Jane Silbereisen
🔷 Julie Ford
🔷 Tristan Cutcliffe
🔷 Kiri Parr
🔷 Lorri Yasenik
🔷 Rob Zikmann
🔷 Steve Lancken

This is more than a conference. It is a forum for connection and forward momentum, and an opportunity to engage with peers, earn CPD, and contribute to the ongoing evolution of dispute resolution.

Registrations are now closed. If you are still interested in purchasing a ticket, please contact [email protected]

Learn more | conference.resolution.institute

25/08/2026

Enhance your mediation expertise with our dynamic 5 day Mediation Course.

This is a comprehensive program focused on developing practical conflict resolution skills through interactive learning, role-playing, and expert coaching.

You will learn:

☑️ A proven step-by-step mediation process adaptable to a wide range of circumstances

☑️ Essential skills to identify the range of drivers underpinning different perspectives

☑️ Effective communication skills and lots more

Register today | resolution.institute/EventDetail?EventKey=MTWLG2610

Address

Suite 1902, Level 19, Tower A, Zenith Centre
Sydney, NSW
2067

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 7pm
Friday	9am - 5pm

Website

http://www.resolution.institute/

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