02/10/2026
Here is a counter-intuitive one from the Proptech Pulse 2026: change management gets harder as a proptech company grows, not easier.
24% of pre-launch companies call change management and training a top adoption blocker. Live with early customers, that jumps to 42%. Live and scaling: 52%. Established: 54% - a small group, so read that last one as directional (n = 146).
It makes sense once you sit with it. A pre-launch founder is still building. A scaling company is selling into bigger, more entrenched organisations - places where the workflows were signed off by risk committees and boards, and changing them is genuinely hard. As the report puts it, adoption friction is not a phase to be outgrown.
Which says something about why a proptech community matters at all. If the friction never goes away, the operators a stage ahead of you are not past the problem - they are deeper in it, and they are holding the playbooks: the onboarding that landed, the pilot that converted, the rollout that stalled and why. That knowledge rarely gets written down. It gets swapped between peers.
So, founders and operators: what is one change-management lesson you learned the hard way that you would hand to someone a stage behind you?