The silent close. This may have been the longest silent close I can remember. We're slowing things down and shutting up. Ride-alongs with Tonkin Group
TradesFormation
We turn your tradies into honest and ethical sales machines while systemising your business.
đ¨ Google just changed the game on reviews.
Googleâs algorithm is now cracking down on:
â Automated reviews
â Scripted reviews
â Keyword-stuffed reviews
â Patterns that donât look like genuine customer experiences
That means things like:
⢠Reviews sounding the same
⢠Reviews flooding in at once
⢠Generic 5-star reviews with no context
⢠Customers being coached on what to write
⢠Repeated technician mentions and keyword patterns
âŚcan start triggering red flags.
And if you think Google canât tell youâve nudged a customer on what to sayâŚ
Trust me. Google knows everything. đ
The upside? Businesses that adapt early are going to win BIG with rankings, trust, and lead flow.
Weâre diving deeper into this in tomorrowâs marketing session inside TradesFormation.
This will affect every home service business using Google revie
Price for profit. Not opinion.
đ¨EMERGENCY BRIEFING WEBINAR đ¨
April 30. 7AM AEST. Be in the room or stay where you are.
Are you waiting for the right time and wonder why nothing changes?
In the upcoming webinar, get clarity, and see whatâs actually possible when you stop playing small.
Just straight direction and real numbers.
đ Show up live. Invite a mate who needs a push and lock it in.
Trade Business Owners Only.
Register here: https://www.tradesformation.com.au/emergency-briefing
23/04/2026
â ď¸ Emergency briefing for trade business owners.â ď¸
Plumbing, electrical, HVAC costs are up.
Customers are pushing harder.
Margins are getting squeezed.
Youâve got 2 options:
Wear it and make less.
Or adjust fast, protect your margin, and stay in control.
In this session youâll learn how to protect your profit, know the numbers that matter, and lock in a clear plan moving forward.
Apr 30, 7AM AEST. No replay.
Register now. Donât miss this.
https://www.tradesformation.com.au/emergency-briefing
This Google Ads shift changes everything.
People donât search the fix.
They search the provider.
Push a specific service? Go broad.
Show up for the general search⌠then let your landing page do the selling.
Thatâs where the real conversion happens.
Watch this and rethink how youâre showing up.
08/04/2026
Hitting a consistent almost 80% close rate. Read that again.
Not âsome good weeks.â
Consistently closing nearly 8 out of 10.
Top tradies donât hope. They run a system.
Every step mapped. Every question intentional.
No freelancing. No missed beats.
Thatâs what turns quotes into cash...on repeat.
Read faces. Sell smarter.
Youâre not losing sales on price.
Youâre losing them in how you communicate.
đ Dr. Todd breaks down face reading: how to spot visual cues in someoneâs face that reveal how they make decisions, what matters to them, and how you should approach the conversation.
No guessing. No pushing. Just better conversations that actually land.
đď¸ Transformation Unlocked with Adrian Fadini and Dr. Todd Frisch
Now LIVE on YouTube.
Watch it now. https://youtu.be/uqbvCbn6B1k?si=fJ9bTB253veGhuOK
This is one of the fastest ways to lose authorityâŚ
Talking too much. Too fast. Too many directions.
The customer canât process it.
so they pull back.
InsteadâŚ
Slow it down.
Ask better questions.
Make them think.
Help them see what they couldnât before.
Most tradies are just trying to win the job. But the best sales techs focus on the emotion behind it.
Every sale is made one way⌠and justified another. And if you don't know how to find that emotion, you're missing deals you should be winning.
Inside TradesFormation's Sales Sessions, we unpack real sales scenarios and the mindset shifts LIVE that actually move the dial. đĽ
This is the work. đ
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2020
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