Helping individuals project an executive presence that conveys confidence and success We are fresh, we are dynamic, and we are different. CIMAS 3. RBZ 8. ZPC, 10.
OUR PROFILE AND REFERENCES
Image Dynamix International is a Corporate Training & Consulting company. We specialize in Training and Human Capital Development, for both management and technical skills. In addition to the extensive industrial experience in human management, we have a pool of experts in our faculty specializing in specific areas in order to better serve organizations of numerous indu
stries. We work together with companies as smart partnership in providing hands-on solutions to help solve day to day business challenges by developing their human capital, building their brands, advertising their image and marketing their products all with the help and guidance of our multifaceted organization. At Image Dynamix International we believe in a comprehensive approach becoming a part of our client's business and knowing as much about their operations and challenges as possible. We want to support you in meeting your needs and most importantly achieving your goals in improving bottom line results and to sustain the competitive advantage. We focus on producing results! Vision
We envision in delivering sustainable human capital for the future. Mission
Our mission is to design and deliver high impact development programs and a wide range of consultancy services that produce outstanding human performance in your organizations. Guiding philosophy
We are committed to create a strong and continuous improvement in human performance with your organization. We create a smart partnership with you to fully understand your unique business strategy, goals, needs, objectives and culture. Following that, we customize programs that are specially designed to build and sustain the skills and behaviors that are essential to your business success. Our commitment to you
To achieve your desired results, our development effort extends beyond the training room. We work in partnership with you to:
• Understand your business and development needs
• Design development initiatives and deliver high impact training interventions
• Develop and implement powerful reinforcement programmes
• Track and measure for continuous improvement and sustainability
Expertise
We offer training and learning lab that are tailored to provide solutions to help increase the productivity, performance and profitability of the manufacturing, transport, education, banking, trading, hospitality, property and services related businesses and organizations. We believe in customizing and developing specific solutions through a collaborative process designed to identify a client’s needs, requirements and objectives. The unique approach combined with the strong faculty of experts, competent trainers and facilitators puts our lab in the position to spur the progress of establishment. Training Directory
Management & Business Strategy for Leaders
A myriad of business, management & strategy courses needed by CEO,
Directors, Departmental Heads and Supervisors:
• Corporate governance
• Stakeholder management
• Strategy ex*****on
• Change management
• Ultimate supervisory skills development
• Ultimate Leaders Workshops
• Succession Planning
• Building and nurturing talent
• Effective project management
• Leadership for high performance
• Leading a successful organization
• Risk management
Administrative and Support Staff
• The Hybrid Administrative Assistants Development and Training
• The Front line Staff Development and Training
• Records Management Training
• Records evaluation Training
• Meetings Management Training
• Report Writing Training
• Minutes Taking Training
• Board meetings Management Training
• Grooming Essentials Training
• Business and Social Etiquette Training
• Digital meetings design, implementation and management
• Executive/Personal Assistants Development and Training
• Office Administrators Development and Training
• Driver/Messenger/Office Orderlies Development and Training
• Team Building/building better teams
• Delivering superior customer service and customer service training
• Customer Experience Management Training
• Managing Virtual Meetings
• High Impact Webinar presentations
• General Presentation Skills Training
• Time Management Training
Our team
Our team of highly skilled and experienced trainers and consultants have all had distinguished careers in senior management roles and bring with them a wealth of practical experience to each course. We believe that training should be fun, highly interactive and provide "real world" practical techniques and methods that you can use back in the office - and that's exactly what we provide. We are also the only company to offer unlimited post-course email support:
Every delegate that attends one of courses can email their course leader as many times as they like after the event for any tips or guidance. After all, the course is only the start of the process not the end! We will be with you every step of the way if you need us. When it comes to helping you and your fellow colleagues we can do this in a number of ways. Whether it be through attending one of our open courses that we run at different locations throughout the Zimbabwe or whether you’d like a bespoke, custom designed program – we can provide you with the solution that best suits your requirements. It’s not just training that we offer. We also offer 121 coaching solutions and also some solutions where we shadow you or your teams offer real LIVE feedback. Credibility and trust are two important factors when selecting an external training partner as you will want to know that you are in safe hands. Companies that have benefitted from our training the past months
ZOU, MCAZ, ECOBANK, SHURUGWI RURAL, NATIONAL PARKS, STATE LOTERIES, FBC BANK, CBZ BANK, FIRST MUTUAL, ECGC, ZIMDEF, MCAZ, HPA, KARIBA MUNICIPALITY, MAZOWE RDC, DEPOSIT PROTECTION BOARD, WOMEN’S BANK, ECOBANK, MSU, JENA GOLD, NORTHSIDE CHURCH, NEC TOURISM, NEC PRINTING, PSMAS, AGRIBANK, ZIMSEC, SECONDARY PRESS, LEGACY CAR RENTAL. DS AFRICA, YETT ZIMBABWE, ZAS, CREATIVE COMPUTERS, DOMBOSHAVA MEDCLINIC 2. HARARE CITY PARKING 4. SWIFT/UNIFREIGHT 5. UPPER MANYAME 6. THE FINANCIAL GAZZETTE 7. ZIMBABWE ACADENY OF DENTAL NURSING 9. RESERVE BANK OF ZIMBABWE 11. PSMAS GROUP 12. AGRIBANK 13. ZIMSEC 14. COMPETITION AND TARRIFS COMMISION, 15. GMB, 16. LASER AND DIAGNOSTIC CENTRE 17. GREAT ZIMBABWE UNIVESRITY, 18. WOMEN’S UNIVERSITY IN AFRICA, 19. LUPANE STATE UNIVERSTY 20. MASVINGO POLY, 21. RUWA LOCAL BOARD, 22. ZVISHAVANE TOWN COUNCIL, 23. UPPER MANYAME CATCHMENT AREA 24. ZIMBABWE NATIONAL FMAILY PLANNING COUNCIL, 25. MIDLANDS STATE UNIVERSITY, 26. GWERU CITY COUNCIL, 27. AFRICULTURE MARKETING AUTHORITY 28. GREAT ZIMBABWE UNIVERSITY 29. PAYNET, 30. ZACH, 31. EDGARS GROUP, 32. DENDAIRY, 33. ABC BANK, 34. ZIMBABWE CONSOLIDATED DIAMOND COMPANY, 35. EMA, MEFMI, 36. POSB BANK 37. CBZ BANK 38. FBC BANK 39. STC, 40. POWER SPEED, 41. KIWI BRANDS (KIND BRANDS), TEAM, 42. PERFECT BAKERY TEAM, 43. FIRST TRANSFER SECRETARIES TEAM, 44. TANZI ZIMBABWE, 45. ZIMAPAN TRUCKING, 46. MONTANA MEATS, 47. NISSAN CLOVER LEAF 48. DULYS MOTORS, 49. CATERCOMM, 50. CELL INSURANCE GROUP, 51. NYARADZO FUNERAL SERVICE, 52. BAT ZIMBABWE, 53. MATRIX WAREHOUSE, 54. REGENCY CASINO, 55. EMBASSY OF MALAWI, 56. ARCHITECTURAL ALUMINUM 57. SINO ZIMBABWE, 58. RAINBOW TOURISM GROUP, 59. HIVOS ZIMBABWE, 60. NICOZ DIAMOND, FREIGHT ZONE, TELCO, HUNYANI PAPER, PROPERTY SALES, CAPITOL FOODS, NYARADZO FUNERAL, ALLIANCE HEALTH, DULUX PAINTS, NICOZDIAMOND INSURANCE, CIMAS MEDICAL, BAINES GROUP, AVENUES MEDICAL GROUP, PSMAS GROUP, NISSAN CLOVER LEAF, AMG GLOBAL CHARTERED ACCOUNTANTS, ZESA HOLDINGS, NRZ, MIKE APPLE HOLDINGS, MMP MINING SUPPLIES, CITY GLASS AND PAINTS, ARCHITECTURAL ALUMINUM, DUBE, MANIKAI AND HWACHA ATTORNEYS, DANZIGER AND PARTNERS, KDB MEDICAL SUPPLIES, MEDICAL MOBILITY SUPPLIERS, VALCOL GROUP, XEROX, THE DOCUMENT SUPPORT CENTRE, SAFE GUARD SECURITY, CROCO MOTORS, PREMIER AUTO SERVICES, TETRAD PRIVATE BANKING, TETRAD, LIQUID TELECOMS, PRETORIA PORTLAND CEMENT, RANK WHOLESALERS, AA MINES, BAREFOOT LOGISTICS, SERVCOR, SOUTH WALES ELECTRIC, THE DUNLOP ZIMBABWE, R DAVIS AND COMPANY, RAINBOW TOURISM GROUP, NUST UNIVERSITY, MIDLANDS STATE UNIVERSITY, UNKI MINE THE CHRONICLE, FURNITURE NATIONAL, ASTRA CHEMICALS, ASTRA STEEL, ASTRA ENGINEERING, ZIMBABWE INSURANCE BROKERS, WATERIGHT IRRIGATION, TYCO INTERNATIONAL, MIDAS ZIMBABWE, TRANSERV, NOVELLUS CHARTERED ACCOUNTANTS, KPMG CHARTERED ACCOUNTS FRONT DESK TEAM, ZABG BANK SALES TEAM, BATTERY WORLD, PERFECT BAKERY, NASHUA ZIMBABWE, BEARINGS AND INTERNATIONAL, CHEMPLEX CORP, FAWCETTS SECURITY, CORPORATE COPIERS, MOTOR CITY TOYOTA, BR TOYOTA, BIDDULPHS, POWER VISION, LYNATHEC MARKETING, CERNOL CHEMICALS, PAINT AND ALLIED, CERNOL, DULUX PAINTS, WILLDALE BRICKS, CARFOGE, OASIS MOTORS, NATIONAL TYRE SERVICE, CENTURY ICE, POWER SPEED, BEARINGS AND EQUIPMENT, LUCKY BRANDS, CEM CHEMICALS, PLUS 5 HEALTH GROUP, MEDIVISION, LL MINING SUPPLIES, ACP, PCD, UNIFREIGHT, TOTAL ZIMBABWE, DUNLOP, FREIGHT WORLD, GENERAL BELTINGS, CERNOL, SPEED LINK CARGO, MILLENNIUM GENERATORS, MEGA PACK, JAMES NORTH, TRACKING, UTI, AXIS SOLUTIONS, FROLGATE TECHNOLOGIES, MATRIX WAREHOUSE, CONTE SHOES, CENTRAL AFRICAN DISTRIBUTING COMPANY, INDALE, ART CORPORATION and many other organizations’ have benefited from the training expertise of our staff in providing them with various sales solutions to enable their staff to improve their performance and close more sales. plus many more
18/05/2026
🌟 1-DAY FRONT DESK EXCELLENCE, CUSTOMER SERVICE & PROFESSIONAL ETIQUETTE TRAINING PROGRAMME 🌟
📖 Theme:
Creating Lasting First Impressions Through Excellence in Service and Professional Etiquette
Are you ready to elevate your customer service standards and professional image?
Join us for this high-impact training programme designed to empower customer facing staff with practical, modern and professional service delivery skills.
✅ Customer Service Excellence
✅ Front Desk Professionalism
✅ Workplace Etiquette & Diplomacy
✅ Communication & Interpersonal Skills
✅ Professional Grooming & Presence
✅ Handling Clients with Confidence & Courtesy
📍 Venue: Rainbow Towers Hotel
📅 Date: Saturday, 6 June 2026
👥 Who Must Attend?
All Customer Facing Staff including:
• Receptionists
• Front Desk Officers
• Customer Service Personnel
• Sales & Marketing Staff
• Administrators
• Call Centre Agents
• Hospitality Staff
• Anyone who interacts directly with clients, guests or customers
💰 Investment: US$130 per delegate
✔ Inclusive of:
☕ Tea/coffee on arrival
🥪 Mid-morning tea/coffee with sandwiches
🍽 Buffet lunch
🥤 Drinks
🍰 Afternoon tea/coffee with cake
📜 Certificate of Participation
✨ Learn. Grow. Connect. Excel.
✨ Be Empowered. Be Professional. Be Outstanding.
18/05/2026
14/05/2026
🌟 1-DAY FRONT DESK EXCELLENCE, CUSTOMER SERVICE & PROFESSIONAL ETIQUETTE TRAINING PROGRAMME 🌟
Designed for all Customer Facing Staff who want to deliver exceptional service, create lasting first impressions and represent their organisations with confidence and professionalism.
📖 Theme:
Creating Lasting First Impressions Through Excellence in Service and Professional Etiquette
This high impact training programme will equip participants with practical skills in:
✅ Customer Service Excellence
✅ Front Desk Professionalism
✅ Workplace Etiquette & Diplomacy
✅ Communication & Interpersonal Skills
✅ Professional Grooming & Presence
✅ Handling Clients with Confidence & Courtesy
📍 Venue: Rainbow Towers Hotel
📅 Date: Saturday, 6 June 2026
👥 Who Must Attend?
All Customer Facing Staff
💰 Investment: US$130 per delegate
✔ Inclusive of:
☕ Tea/coffee on arrival
🥪 Mid-morning tea/coffee with sandwiches
🍽 Buffet lunch
🥤 Drinks
🍰 Afternoon tea/coffee with cake
📜 Certificate
📞 To Register:
Call / Text / WhatsApp: 0774605340
📧 Email: [email protected]
✨ Learn. Grow. Connect. Excel.
✨ Be Empowered. Be Professional. Be Outstanding.
13/05/2026
THE 2026 IMAGE DYNAMIX INTERNATIONAL Driver, Messenger, Office Assistant and Receptionist, High Impact Training & Appreciation Day
THE 2026 IMAGE DYNAMIX INTERNATIONAL Driver, Messenger, Office Assistant and Receptionist, High Impact Training & Appreciation Day
17/03/2026
🌟 HARARE & BULAWAYO - 1-DAY FRONT DESK EXCELLENCE, CUSTOMER SERVICE & PROFESSIONAL ETIQUETTE TRAINING FOR YOUR CUSTOMER FACING STAFF!!!
_______________________________________________________________________
📍 Venue: Rainbow Towers Hotel
📅 Date: Saturday, 25 April 2026
_______________________________________________________________________
📍 Venue: Bulawayo Rainbow Towers Hotel
📅 Date: Saturday, 2 May 2026
_______________________________________________________________________
Theme - Creating Lasting First Impressions Through Excellence in Service and Professional Etiquette
_______________________________________________________________________
In today’s competitive environment, every interaction with a customer matters. This practical training programme equips customer-facing staff with the skills to deliver exceptional service, professional communication, and confident client engagement.
_______________________________________________________________________
👥 Who Should Attend - This training is ideal for: Front Desk Officers, Receptionists, Customer Service Representatives, Call Centre Agents, Client Relations Officers, Guest Relations Officers, Information Desk Staff, Security Personnel (Customer Facing or any employee representing the organisation externally
_______________________________________________________________________
Course content / modules
Module 1: The Power of First Impressions
Module 2: Customer Service Excellence
Module 3: Professional Communication Skills
Module 4: Professional Etiquette in the Workplace
Module 5: Visitor Management & Front Office Operations
Module 6: Handling Difficult Customers & Complaints
Module 7: Practical Role Plays & Simulations
_______________________________________________________________________
💰 Investment: US$130 per delegate Inclusive of refreshments, buffet lunch, training materials, and certificate)