To become the principal global training provider and industry leaders for administrative professionals. Who are we? Aims & Objectives
1.
AA Academy is a registered, leading international training provider, established to provide administrative professionals with tools to enhance their performance, bring significance to their roles, build successful careers and reach their full potential. Promoting holistic, open, synergistic, and all-encompassing development programs accessible from anywhere in the world. Our Mission
To develop wo
rld class administrative professionals and offer them the support and services that will enhance their professionalism and status. To advocate for the value of the profession through provision of the latest resources and training so administrative professionals across the world can navigate today's evolving business climate and advance their career. Administrative Assistants Academy (AA Academy) is a registered, leading international training provider, established to provide administrative professionals with tools to enhance their performance, bring significance to their roles, build successful careers and reach their full potential. We are dedicated to helping office and administrative professionals advance their career in a demanding and ever-changing business environment. AA Academy provides admins with the knowledge, skills, and insights that build toward job advancement, success, and recognition. We also provide a community of individuals who have shared goals, responsibilities, challenges, opportunities, and strengths. Philosophy
At AA Academy, we believe the answer to being a professional and competent training provider is support; a strong, relevant curriculum, supported by ongoing research, and qualified facilitators – all of which are supported, in turn, by our dedicated team. AA Academy recognizes that these changes are key to ensure progressive and thriving organizations. Our professional training courses, designed to provide organizations and individuals the skills needed in the ever evolving working environments – help ensure that businesses and individuals are prepared and fully equipped to play their role in this unpredictable and constantly ever-changing work environment. To elevate the profession intellectually and professionally through high-quality standard of training
2. Creating role models for executive assistants and administrative professionals
3. To provide opportunities for mentoring and networking globally
4. To recognise members’ achievements
5. To be the trend setter for the profession in business, government, private sector and in the career paths of administrative professionals
6. To provide relevant, exceptional, meaningful, and innovative resources to support the changing world of the administrative profession and executive assistants
7. To represent administrative professionals, working with them and for them to increase the value of the profession
8. To be a place of inclusion and diversity for anyone in the profession, representing all ages, career stages, demographics, and needs. Our Values
Our values aren’t just words to us – these are the foundation beliefs that motivate all the work we do, in service of both our clients and our community. These values set us apart as the best administrative professional trainers, and fuel our continuous improvement, collaboration, and exceptional service. Core Values
1. To meet their individual training needs.
2. Provide a high-quality learning experience.
3. Excel in the delivery of superior computer and business skills training.
4. Provide a warm and friendly learning environment.
5. Demonstrate a genuine concern for their career success.
6. Employ caring, professional and knowledgeable staff.
04/06/2026
🔹 AdminPulse Issue 03/2026 🔹
Boardroom management has evolved beyond administration into a strategic function that strengthens leadership, governance, accountability, and decision-making within organisations. ✨ Administrative Professionals, Executive Assistants, Office Managers, and Board Secretaries now play a critical role in supporting executive excellence and organisational success.
As governance expectations continue to rise, professionals with strong communication, strategic thinking, confidentiality, and leadership support skills are becoming increasingly valuable in modern workplaces. 📈
This exciting topic will be explored during our upcoming 2026 Winter Schools for Administrative & Business Support Professionals. 🎓
📍 Tamarind Resort, Kariba
🗓 7 – 11 July 2026
📍 Azambezi River Lodge, Victoria Falls
🗓 15 – 18 July 2026
Join us for a transformative learning experience focused on governance excellence, strategic thinking, leadership support, and professional growth.
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03/06/2026
❄️ Elevate your career this July at the 2026 Winter School for Administrative Professionals in Kariba!
Sharpen your executive skills, network with top professionals, and enjoy an unforgettable learning experience. Spaces are filling up fast — contact us today and secure your booking before the deadline!
02/06/2026
🚀 We're Hiring: Receptionist 🇿🇼
Are you an organized, professional, and customer-focused individual looking to grow your career? An exciting opportunity has arisen for a Receptionist to join a dynamic and fast-paced optical practice where you will be the first point of contact for patients and visitors.
Key Requirements:
✔ Diploma/Certificate in Administration or a related field
✔ Minimum 2 years' experience in reception, customer service, or administration
✔ Proficiency in Microsoft Office and general computer applications
✔ Strong communication and interpersonal skills
✔ Professional appearance with a positive attitude
What You'll Do:
🔹 Welcome and assist patients and visitors professionally
🔹 Manage incoming calls and customer enquiries
🔹 Coordinate patient flow and appointments
🔹 Support administrative and documentation processes
🔹 Process payments and issue receipts
🔹 Deliver exceptional front-office customer service
❄️ Your best professional self begins with how intentionally you care for YOU.
As the winter season sets in, remember that wellness is more than comfort; it’s a key part of showing up with confidence, clarity, and professionalism every day. Staying warm, hydrated, rested, and mentally refreshed helps you remain productive, focused, and ready to lead in every space you occupy.
Self-care isn’t a luxury or an afterthought; it’s an essential part of your executive presence and professional excellence. 💼✨
01/06/2026
✨ Stepping into June with fresh goals, renewed energy, and a mindset for growth.
At Administrative Assistants Academy, we believe every new month is another opportunity to sharpen skills, embrace excellence, and rise higher professionally. Here’s to new beginnings, greater productivity, and unstoppable success this June! 💼🌟
29/05/2026
Executive Assistants; are you making these common mistakes at work? 👀💼
Get into these essential Do’s & Don’ts every Executive Assistant should know to stay organised, professional, trusted, and ahead in the workplace. ✔️❌
From managing communication and protecting confidentiality to staying calm under pressure, the role demands professionalism, strategy, and precision every single day.
Which one do you agree with most? 👇✨
Get in touch with Administrative Assistants Academy for professional trainings, workshops, and development programmes designed to equip modern Executive Assistants with the skills to lead, organise, and excel in today’s workplace. 💼🚀
28/05/2026
Not your average admin newsletter.
This is where strategy meets resilience, leadership meets organisation, and administrative professionals step fully into their power. 💼⚡🔥📌
Welcome to AdminPulse, the conversation every modern administrative professional needs to be part of. From emotional intelligence to executive-level impact, we’re unpacking the real skills behind today’s high-performing workplaces.
Because behind every successful organisation… there’s an admin professional making magic happen.
27/05/2026
🌟 ADMIN OF THE WEEK 🌟
We celebrate Sarah Mauswa, a dedicated Personal Assistant at Zvimba Rural District Council with 18 years of experience in administration and executive support. Her professionalism, reliability, and commitment to excellence have made her a valuable pillar within the organization.
Sarah is admired for her exceptional organizational skills, attention to detail, and ability to manage responsibilities efficiently while maintaining professionalism and discretion. Her experience and calm approach continue to contribute to smooth operations and effective coordination within the workplace.
A true example of dedication, experience, and administrative excellence, we celebrate you, Sarah! 💼✨
26/05/2026
Africa is rich in talent, leadership, culture, and potential. 🌍✨
We celebrate the beauty of our continent and the people shaping its future through professionalism, innovation, and excellence.
At Administrative Assistant Academy, we remain committed to empowering African professionals to grow, lead, and make impact across industries.
Happy Africa Day! ❤️💛💚
21/05/2026
The desk is no longer just a desk, it is the control center of modern business.
Introducing the very first issue of AdminPulse:
“The Power Behind the Desk: Essential Skills & Tools for the Modern Administrative Professional — Part 1.”
From strategic communication and digital mastery to executive-level organisation, this issue explores the skills shaping today’s high-performing administrative professionals.
Because administrative professionals are not just supporting the workplace anymore, they are driving it.