27/09/2021
Couple (maintenance Manager + Reservations / Receptionist / Foh) R17 - R23k + shared acc + meals + uniform 'dep on exp' (Rustenburg) Apply Here
Description:
This unique bush lodge - nestled within hedges and shrubs - needs a couple to help manage their lodge…We are looking for your maintenance expertise, experience and skill and your partner’s FOH/ Reception expertise to supervise & manage our lodge. Are you the couple to fill this opportune position…?
Ideally this is a position to be filled by a Couple (Maintenance Manager + Reservations / FOH / Receptionist)
To supervise, control and coordinate maintenance staff engaged in renovation, refurbishing, repairs and maintenance of the resort’s structures, buildings and amenities.
and to
To manager FOH / Reception / Reservation
Soft Skills
· Friendly demeanour.
· Meticulous.
· Problem Solving.
· Multi-tasking
Must have previous exp in hospitality Reservations / FOH / Reception
For the guest orientated, this position holds ample opportunities within the Group as a whole
Skills/Requirements:
Ideally this is a position to be filled by a Couple (Maintenance Manager + Reservations / FOH / Receptionist)
Maintenance Manager
Duties
· Supervise maintenance staff, which includes work allocation, and problem resolution; evaluates performance and makes recommendations to Lodge Manager.
· Monitors contractors to achieve peak productivity
· Ensures repairs are carried out effectively.
· Plan routine maintenance tasks.
· Budget and allocate resources to accomplish desired and planned projects
· Perform and supervise refurbishment of chalets, boardwalks and other amenities.
· Ensure the efficient use of resources
· Responsible for the requisition of materials
· Ensures that tools and equipment are safe and secure and allocates and controls the use of tools and other resources.
· Supervise, delegate and allocate staff
· Ensure that staff performs tasks as instructed, in order to achieve the desired results.
· Attends to staff grievances and complaints,
Qualifications, Experience and Competencies
· Grade 12
· 3-5 years relevant maintenance experience
· 1-2 years’ experience coordinating independent projects or tasks
· 5 years in building/ trade environment
· Hand and Power tools basic carpentry, electrical, plumbing and Brick laying.
Reservations / Reception / FOH
Duties:
To manager FOH / Reception / Reservation
· Maintain a positive attitude and friendly demeanor.
· Welcome guests
· Manage incoming calls
· Perform reservation requests
· Respond to all guest questions and requests.
· Manage guest bookings and reservations.
· Keep a tidy and orderly workspace.
· Verify customer information and payment options,
· Determining rooms available
· Assign rooms and respond to customers with confirmation emails or letters.
· Accept payments
· Check guests out.
· Administration
·
Must have
· Min 1- 2 yrs exp in Reservation & / FOH
· Min 1 -2 yrs exp in Reception
· Previous exposure to a Lodge / Hotel environment
· Pref a tertiary education in related field
Qualification
· Matric
· Relevant tertiary qualification would be advantageous
· Strong working knowledge of the Microsoft Office Suite and other relevant computer programs.
Soft Skills
· Friendly demeanour.
· Meticulous.
· Problem Solving.
· Multi-tasking
Must have previous exp in hospitality Reservations / FOH / Reception
For the guest orientated, this position holds ample opportunities within the Group as a whole
Interested? Log onto lodgestaff.com
