Supatrain

Behaviour problems don’t fix themselves.
And ignoring them? That’s where performance starts slipping.

If you’ve ever thought:
“I’ll deal with it later…”
…you already know how fast small issues become big ones.

This programme is built to help you:
✔ Identify issues early
✔ Handle difficult conversations
✔ Apply structured, practical leadership techniques

Because leadership isn’t reacting. It’s stepping in early, with the right tools.

📍 Progressive Behaviour Leadership (PBL)
📅 4-Day Training
🎓 Accredited | Certification included
📩 [email protected] | [email protected]

You were promoted because you’re good at what you do.
But managing people?

That’s a completely different skillset.

Most supervisors step into leadership without ever being taught how to:
• Coach effectively
• Handle performance issues
• Manage behaviour proactively
That’s exactly what this programme is designed to fix.

The PBL course gives you the confidence and structure to lead; not guess your way through it.

📅 4-Day Session
🎓 NQF Level 3 | 3 Credits
📩 [email protected] | [email protected]

Managing people is one thing…
Managing behaviour is where it gets real.
No theory overload. Just a real-world application.
If you’re responsible for performance, conversations, and outcomes, this is the skillset most supervisors were never formally taught.

The Progressive Behaviour Leadership (PBL) programme gives you practical tools to:
✔ Handle coaching conversations
✔ Lead performance discussions
✔ Manage return-to-work situations
✔ Conduct counselling conversations with confidence

No theory overload. Just real-world application.
📍 4-Day Session
🎓 NQF Level 3 | 3 Credits
📩 [email protected] | [email protected]
📞 +27 64 612 0468

Stepping into a higher-level leadership role?
Managing managers requires a completely different mindset; strategy, accountability, and long-term thinking.

The Management Development Programme (MDP) | Mini-MBA is built for leaders ready to:
✔ Move from operational to strategic thinking
✔ Lead high-performing teams
✔ Implement real business impact

💰 R11 500 (incl. VAT)
📅 Starting 8–9 June 2026
⏳ Registration closes 1 June

This isn’t just a course; it’s the development most leaders never got.

📩 [email protected] | [email protected] | [email protected]
📞 +27 64 612 0468

Assertiveness vs. Aggression: Know the difference.

PASSIVE: "Um, if you could maybe be on time... that'd be great."
Result: Ignored. Standards drop.

AGGRESSIVE: "You're always late! What's wrong with you?"
Result: Defensive. Relationship damaged.

ASSERTIVE: "You were late three times this week. The start time is 7am. This must stop."
Result: Clear. Respectful. Effective.

Assertiveness is a SKILL, not a personality trait.

It's:
✓ Clear
✓ Direct
✓ Respectful
✓ Behavior-focused
✓ Fair

Our PBL programme teaches you:
✓ Assertiveness techniques
✓ How to stay calm under pressure
✓ Language that works
✓ How to handle defensive responses

4 days. Role play practice. Real feedback.

Enrol by 30 June | [email protected] | [email protected] | [email protected]

Generic Training vs. Pipeline-Based Development

GENERIC:
❌ Everyone in one room (all levels mixed)
❌ Generic "leadership" content
❌ 2-3 days, all at once
❌ Corporate examples you have to translate
❌ End-of-course quiz
❌ Facilitator disappears after

PIPELINE-BASED (MDP):
✓ Only Manager of Managers level
✓ Specific skills for YOUR transition
✓ 14 days over 7 sessions (stay in business)
✓ Industry-specific scenarios
✓ Continuous improvement project
✓ Ongoing support

The question isn't "Which is cheaper?"

It's "Which actually develops capability?"

MDP | Pipeline-based development
Next intake: July 2026 | Enrol by 30 June
Email: [email protected] | [email protected] | [email protected]

Generic Training vs. Pipeline-Based Development

GENERIC:
❌ Everyone in one room (all levels mixed)
❌ Generic "leadership" content
❌ 2-3 days, all at once
❌ Corporate examples you have to translate
❌ End-of-course quiz
❌ Facilitator disappears after

PIPELINE-BASED (MDP):
✓ Only Manager of Managers level
✓ Specific skills for YOUR transition
✓ 14 days over 7 sessions (stay in business)
✓ Industry-specific scenarios
✓ Continuous improvement project
✓ Ongoing support

The question isn't "Which is cheaper?"

It's "Which actually develops capability?"

MDP | Pipeline-based development
Next intake: July 2026 | Enrol by 30 June
Email: [email protected] | [email protected] | [email protected]

The Return-to-Work Conversation: Address absenteeism early, before it's a crisis.

Your team member is absent. Again.

You want to say something, but you wait. "Maybe it's too soon."

By the time you act? Absenteeism is 15%. Team is burned out. You're facing formal processes.

The Return-to-Work Conversation prevents this.

Have it after EVERY absence:
1. Welcome back (show you care)
2. Understand the absence (listen, probe if needed)
3. Set expectations (support + accountability)

Document it. Every time.

Why?
→ Shows absence was noticed
→ Deters abuse
→ Identifies legitimate issues early
→ Creates documented trail if pattern continues

Address early = Small problem.
Ignore = Crisis.

Our PBL programme teaches you:
✓ How to structure the conversation
✓ Sick leave provisions
✓ What to document
✓ When to escalate

4 days. SABPP accredited.
+27 64 612 0468
[email protected] | [email protected] | [email protected]

What changes after MDP? Real, measurable outcomes.

Not "What did you learn?"
But "What do you DO differently?"

7 Measurable Outcomes:

1. Managers stop doing supervisors' jobs (30-40% less firefighting)
2. Accountability becomes consistent (gaps addressed in 30 days, not 6 months)
3. Strategic thinking improves (quarterly plans, not just task lists)
4. Talent pipeline is built (50% faster supervisor hiring)
5. Coaching capability cascades (supervisors coach their teams)
6. Team performance improves (15-25% KPI improvement)
7. Strategy gets executed (teams understand alignment)

We measure Level 4: Business Impact.

Not just "Did you like the training?" but "Did performance improve?"

Because if nothing changes after your managers complete MDP, we failed.

And we don't fail.

Next intake: July 2026 | Enrol by 30 June
+27 64 612 0468
[email protected]
[email protected]
[email protected]

What makes Supatrain different?

1. We use the Leadership Pipeline model (sector-specific development for your level)
2. We customize for your industry (casino, mining, manufacturing, hospitality)
3. Our facilitators are real (lived experience, not just theory)
4. We don't disappear after the workshop (relationship-based support)
5. We're designed for operational reality (7 × 2-day sessions so managers stay in the business)
6. We focus on capability, not certificates (though we're SABPP accredited)

Real. Relevant. Relationship.

That's the Supatrain way.

MDP Next Intake: July 2026 | Enrol by 30 June
📩 [email protected] | [email protected] | [email protected]
+27 64 612 0468