02/10/2026
Excellent treatments used to be the whole of it. Yolandรฉ Swanepoel sets out the four questions a wellness business now rests on: how you look after your people, how you design your systems, how you handle pressure, and how consistently you hold quality.
โPreviously, excellence in wellness was equated to excellent treatmentsโฆ Unfortunately, that isn't good enough anymore.โ
Yolandรฉ Swanepoel ยท Episode 1 ยท ๐๐๐ ๐๐๐ก๐ก๐ฃ๐๐จ๐จ ๐๐๐๐๐๐ง๐จ๐๐๐ฅ ๐๐ค๐๐๐๐จ๐ฉ
Ready to build this capability formally? Explore the Advanced Diploma in Spa and Salon Management (NQF Level 7) at Isa Carstensยฎ Academy.
Next intake: January 2027.
https://isacarstens.ac.za/programmes-landing/advanced-diploma-in-spa-and-salon-management/
Watch the full Episode 1: https://youtu.be/0VHl8XsSR-g
Listen on Spotify: https://open.spotify.com/episode/28xT5vmpRD1aK6vj1WelCy
Isa Carstens Aesthetics