RCA Computer Academy

t and selection procedures should facilitate learners taking responsibility for their own learning. Learner recruitment and selection procedures and practices reflect our Mission Statement,
Values and Strategic Goals. All staff involved in initial assessment will be properly qualified and skilled and have the
relevant up-to-date knowledge. Responsibility and scope

The policy covers all learners, all academic staff, enrolment staff, and any other staff who
provide course information. Implementation

The course information that learners receive when or before they apply will clearly explain:
entry requirements, progression routes, content, outcomes, teaching methods and materials
that learners may need to purchase. In some cases Learners may be informed during their
induction of recommended materials / study aids. The Service will provide a consistently high quality of course information however it is delivered e.g. from website, via telephone. All teaching staff will assess their learners ability / skills, relevant to the area of learning, in
order to identify their learning and support needs at the start of the course. This process will be appropriate to the nature of the course and the needs of the learners. All teaching staff will ensure that, wherever appropriate, learners will receive a personal
interview prior to being placed on a course. For courses which require learners to have a current CRB check, the service will support the
learner in attaining this, however costs will not be covered by WAES. All teaching staff will ensure that all learners receive an induction appropriate to the course to
include, for example: course content, teaching methodologies, tutorials, individual learning
plans and methods of assessment. Head of Learning Areas will ensure that the outcomes of learners individual skills assessment and induction will be documented in way that is transparent. Head of Learning Areas will ensure that information from initial assessment is incorporated in
an individual and group learning plan. As part of the ILP process, the tutor will discuss the learner’s prior knowledge and experience, specific needs, goals, starting position and range of courses. Learners will be guided and supported to set individual targets which are measurable, achievable and within a specific time frame. The student will be reviewed regularly by learner and tutor who will sign and date each review. At the enrolment stage, learners will have the opportunity to identify any learning support
needs. However, tutors will also monitor learners throughout the course to identify any specific learning support needs. If the Service does not have the resources to meet the needs of a learner then that learner will be advised on how else to proceed or be referred to alternative provision. Monitoring

Learner recruitment and selection procedures will be regularly reviewed by Heads of Faculty in the light of: attendance, retention and achievement data, learner and tutor feedback and lesson observations. Reports will be monitored by the Deputy Head of Service, the Executive Board and Performance Review Committee
. Head of Learning Areas will identify the training needs of their teams and either cover the topic during the curriculums staff meeting or communicate these needs to the HR Manager and Director of Teaching & Learning. The Curriculum Monitoring and Review Committee and the Service Quality Review Committee will monitor the implementation of this policy. Admission Policy & Procedures:

Introduction

This Policy and Procedure has been designed to guide staff in all aspects of learner admissions. The policy applies to all learner applications irrespective of mode of study. Rustenburg Computer Academy is committed to ensuring accessibility to the widest
body of learners who have the potential to succeed and benefit from our
programmes of study. We aim to ensure that all applicants receive a responsive and customer
focussed service

Purpose

The following principles underpin this Learner Admissions Policy and
Procedure:

• Learner Admissions Policies & Procedures are clearly documented and
• easily accessible.

• Entry criteria are reliable, valid and transparent.

• Selection decisions are made in line with clearly stated entry criteria which are applied consistently and fairly.

• Barriers to participation are minimised through inclusive practice.

• Applications are processed as quickly and efficiently as possible.
• All communication with applicants is carried out in a format appropriate to their needs.
• Applicants are communicated with effectively throughout the admissions process from receipt of application to enrolment in order that applicants are appropriately informed and prepared for commencing their studies.

• Unsuccessful applicants are provided with feedback on request.

• The Learner Admissions Policy and Procedure will comply with current appropriate legislation and take account of relevant codes of practice. Feedback, Complaints & Appeals

On request, the College will provide feedback to unsuccessful applicants. Requests for feedback must be made by the applicant. In most cases feedback must be requested, in writing, to Admissions Services.

• Normally feedback will be provided within 14 days of receipt of written request from the applicant.

• Where an applicant wishes to appeal a decision regarding their application they must normally do so to Admissions Services within 3 working days of receiving notification of their original decision.

• Where an applicant wishes to submit a complaint regarding the handling of their application the applicant should contact the Admissions Controller in the first instance. Applications will be lodged as follows:

• All written applications will be sent to the Admissions Team.

• All written applications should be date stamped on receipt and entered into the applications system within 2 working days. Written applications will be stored until the applicant has enrolled or has withdrawn their application. Participants are responsible for all program fees until notification is received by Rustenburg Computer Academy. Institutions paying on behalf of the participant are responsible for all program fees until official notice of cancellation by the student is received by the Learning Abroad Center. It is the student’s responsibility to also notify the institution paying their program fees of their cancellation from the program. Financial Obligation
The application fee and confirmation deposit for all programs are non-refundable, as are the administrative fees for outside programs. Students are responsible for the cancellation/refund policy of the host program if their cancellation policy exceeds that of the Learning Abroad Center. Rustenburg Computer Academy reserves space on the program for the participant upon receipt of the Confirmation and Payment Agreement. Therefore, any participant who cancels at any time after the Confirmation and Payment Agreement has been received will be responsible for the program sponsor's deposit (if waived at the time of application) in addition to the following, upon cancellation from the program:
Appeal for Refund
Students of Rustenburg Computer Academy have the option to appeal the Cancellation Policy when cancelling for extenuating circumstances.. Refund decisions are made by the College or Department sponsoring the program and you should contact them for further details on the process. The information contained in this Cancellation Policy supersedes any verbal or other written information that anyone may receive regarding this policy. This policy is subject to any applicable refund policies of non-Training centre. Work Placement & Procedures:

The Placement Student is responsible for:

• Conducting themselves in a professional and responsible manner which upholds and enhances the reputation of the Training centre.

• Ensuring that if they secure their own placement they seek approval from the School prior to commencement. Failure to do so may result in the placement not being recognised as part of the study programme.

• Ensuring that all documentation requiring their input specified by the Work-Based Supervisor and/or Tutor is submitted by the required date.

• Being fully aware of the health and safety aspects of the placement.

• Informing the Tutor of any health issues, including any disability which may affect their health and safety while on placement, prior to finalisation of arrangements for the placement.

• Complying with the Placement Provider’s normal working practices/and induction.

• Contacting the Tutor if a problem arises relating to the work programme and any other issues affecting their work placement