10/09/2016
10/70/20 model of learning is very effective in the workplace.
Ever since companies have been paying skills levies, we have realized the importance of upskilling our staff. But most of that training has been in the classroom.
The big question is, how effective has this classroom training been? Do employees implement what they learn in the classroom?
The 10/70/20 principle holds that only 10% of learning should take place in the classroom; the rest should take place in the workplace, with the support of their managers, whose role is the employees' mentor.
This approach to training is quite foreign to most of us and will require a mindset change from managers and employees, but if we can prove the success of this way of learning, we will create a learning culture within our organizations. We will then make our employees less dependent on our facilitation of learning and more dependent on themselves and their managers.
The focus will also change in our training departments from training/facilitating to developing work based materials and exercises and supporting managers in their mentoring role, as well as employees in their self studies. In effect, we will turn our workplaces into universities and even better than our universities, because of the work experience that is so valuable.
If you are not already doing this, I challenge you, if you are in the L&D department of your organization to take one program you are delivering and try the 10/70/20 approach.
But to be successful, you need to begin by getting buy-in from your top management first.
Good luck and if you feel so inclined, let me now how it goes.
