TRAINING MATERIAL FOR SALE QCTA( SAQA) (SETA) . I HAVE OVER 4000 UNIT STANDARDS DEVELOPED OVER THE PAST 20 YEARS AS WELL AS QUALIFICATIONS .
TRAINING MATERIAL FOR SALE QCTO (SAQA) (SETA) ALIGNED MATERIAL FOR ALL COLLEGES AND INSTITUTIONS WHO IS IN NEED OF TRAINING MATERIAL AND ACCREDITATION FROM THE SETA AND WE DO ALSO THE (QMS) QUALITY MANAGEMENT SYSTEM AND ACCREDITATION THROUGH THE SETA . I HAVE OVER 5000 UNIT STANDARDS DEVELOPED OVER THE PAST 22 YEARS AS WELL AS A FEW QUALIFICATIONS AND SKILLS PROGRAMS PLUS MINUS 400 OF THEM EXT ... AND A FEW QCTO QUALIFICATIONS AS WELL [email protected]
TRAINING MATERIAL FOR SALE QCTO LIST
ID NR TITLE
14111 National Certificate:
Professional Cookery
102296 Occupational Certificate:
Cook
91789 Occupational Certificate:
Retail Manager: Retail
Store Manager
101697 Occupational Certificate:
Chef
110354 Occupational Certificate:
Chef
103145 Occupational Certificate:
Retail buyer
99573 Occupational Certificate:
Retail Supervisor
91761 Occupational Certificate:
Electrician
101863 Occupational Certificate:
Cash Office Clerk
99446 Occupational Certificate:
Dispatching and Receiving
Clerk
99473 Occupational Certificate:
Retail Supervisor
99707 Occupational Certificate:
Checkout Operator
103150 Retail Chain Store Manager
101321 Occupational Certificate:
Training and Development
Practitioner
99714 Occupational Certificate:
Safety, Health and Quality
Practitioner (Occupational
Health and Safety
Practitioner)
80786 NC: Home-Care Practice
62709 National Certificate:
Service Station Operations
MONICA GRIFFIN: FULL QUALIFICATIONS, QCTO AND SKILLS PROGRAMMES ALREADY DEVELOPED HERE IS A SHORT LIST SO FAR FOR NOW.
CELLULAR: 084 977 8292
EMAIL: [email protected]
**PLEASE NOTE**
I HAVE BEEN A TRAINING MATERIAL CONTENT DEVELOPER FOR MORE THAN 21 YEARS.
QUALIFICATIONS
ID NR TITLE
103145 Occupational Certificate: Retail Buyer
110354 Occupational Certificate: Retail Buyer
14111 National Certificate: Professional Cookery
48848 National Certificate: Fruit Packing and Grading Processes
59299 National Certificate: Wholesale and Retail: Buying Planning
49280 National Certificate: Wholesale and Retail Distribution
83946 National Certificate: Management
63409 National Certificate: Wholesale and Retail Operations
61755 General Education and Training Certificate: Business Practice
58206 National Certificate: Wholesale and Retail Operations
59201/63334 National Certificate: Generic Management
58308 National Certificate: Informal Small Business Practice
83946 National Certificate: Management
48972 National Certificate: Plant Production
65409 National Certificate: Building and Civil Construction
35928 Further Education and Training Certificate: Business Administration Services
48648 National Certificate: New Venture Creation (SMME)
61591 National Certificate: Information Technology: End User Computing
61595 National Certificate: Business Administration Services
23833 National Certificate: Business Administration Services
49648 National Certificate: New Venture Creation (SMME)
66249 Further Education and Training Certificate: New Venture Creation
50080 Further Education and Training Certificate: Project Management
21791 National Certificate: Contact Centre Operations
62709 NC: Service Station Operations
49280 NC: W&R Distribution
58206 NC: W&R Operations -
Chain store operations:
58308 NC: Informal Small Business Practice
63333 FETC: W&R Management
57937 GETC: Hygiene and Cleaning
61755 GETC: Business Practice
71490 NC: Contact Centre Support
67465 NC: Business Administration Services
57112/74630 FETC: Generic Management
LP- General Management
59201/58344 FETC: Generic Management
Administration
14110 National Certificate: Accommodation Services
14115 NC: Fast Food Services
14113 NC: Food and Beverage Services
58026 GETC: Food and Beverage Handling Processes
74269 NC: Occupational Health, Safety and Environment
79806 NC: Occupational Hygiene and Safety
66249 New Venture Creation
65409 Building and Civil Construction
49057 Further Education and Training Certificate: Theology and Ministry
21787 National Certificate: Funeral Services Practice
50081 Further Education and Training Certificate: Leadership Development
50285 National Certificate: Professional Driving
57831 National Certificate: Freight Handling
58782 Further Education and Training Certificate: Plumbing
67464 Further Education and Training Certificate: Marketing
QCTO
ID NR TITLE
14111 National Certificate: Professional Cookery
102296 Occupational Certificate: Cook
91789 Occupational Certificate: Retail Manager: Retail Store Manager
101697 Occupational Certificate: Chef
110354 Occupational Certificate: Chef
103145 Occupational Certificate: Retail buyer
99573 Occupational Certificate: Retail Supervisor
91761 Occupational Certificate: Electrician
101863 Occupational Certificate: Cash Office Clerk
99446 Occupational Certificate: Dispatching and Receiving Clerk
99473 Occupational Certificate: Retail Supervisor
99707 Occupational Certificate: Checkout Operator
103150 Retail Chain Store Manager
101321 Occupational Certificate: Training and Development Practitioner
99714 Occupational Certificate: Safety, Health and Quality Practitioner (Occupational Health and Safety Practitioner)
80786 NC: Home-Care Practice
62709 National Certificate: Service Station Operations
SKILLS PROGRAMMES
Nr ID Title NQF Credits SETA
27/SP-833401/She2/002372 Shelf Filler (General) 2 25
114895 Define the core concepts of the Wholesale and Retail environment 2 10
117887 Complete Basic Business Calculations 2 5
114912 Maintain a safe and secure Wholesale and Retail environment 2 10
27/SP-833401/She2/00238 Shelf Filler (General Merchandiser) (Stock Counter) 2 23
114903 Interact with customers 2 8
114906 Mark merchandise and maintain displays 2 10
114891 Count stock for a stock-take 2 5
27/SP-523101/Che2/00239 Checkout Operator 2 26
114903 Interact with customers 2 8
114889 Record transactions 2 8
114894 Process payment at a Point of Sales 2 10
27/SP-732101/Del2/00240 Delivery Driver (Customer Service) 2 16
114887 Prepare a vehicle for deliveries 2 8
114903 Interact with customers 2 8
27/SP-732101/Del2/00241 Delivery Driver (Load & Deliver) 2 21
114887 Prepare a vehicle for deliveries 2 8
114903 Interact with customers 2 8
115878 Load & deliver stock 5
27/SP-432102/Ord3/00242 Order Officer (Customer Orders Clerk) 3 22
243680 Take orders in a Wholesale environment
243712 Address customer queries in a wholesale
27/SP-833402/Sto2/00243 Store Person (Picker/Puller) 2 24
117899 Pick stock in a Distribution Centre 2 12
117898 Move, pack and maintain stock 2 12
27/SP-432102/Dis3/00244 Dispatch & Receiving Clerk (Distribution Centres) 3 27
117891 Dispatch stock from a distribution centre 3 12
117901 Receive stock into a distribution centre 3 12
27/SP-432102/Dis3/00245 Dispatch & Receiving Clerk (Receiving Clerk DC) 3 12
117901 Receive stock into a distribution centre 3 12
27/SP-432102/Dis3/00246 Dispatch & Receiving Clerk (Dispatch Clerk DC) 3 12
117891 Dispatch stock from a distribution centre 3 12
27/SP-833402/Sto2/00247 Store Person (Stockroom) 2 13
243672 Maintain the stockroom 2 8
114891 Count stock for a stock-take 2 5
27/SP-432102/Dis3/00248 Dispatch & Receiving Clerk (Dispatch & Receiving Clerk Computerised Department) 3 33
114902 Operate a computer in a Wholesale/Retail outlet 2 6
117891 Despatch stock from a distribution centre 3 12
117901 Receive stock into a distribution centre 3 15
27/SP-522301/Sal2/00298 Sales Assistant (General) (Credit) 3 13
258159 Offer a credit facility 3 8
114899 Maintain the customer’s account 2 5
27/SP-522301/Sal3/00249 Sales Assistant (General) (Retail Sales Advisor) 3 20
258162 Sell products to customers in a W&R environment 3 12
258160 Demonstrate knowledge of products in own area of operation in a Wholesale and Retail environment 3 8
27/SP-522301/Sal3/00250 Sales Assistant (General) (Retail Sales Advisor) (Cosmetic Sales) 3 23
258176 Advise and promote colour cosmetic products in a retail environment 3 3
258179 Advise on and promote nail care products in a retail environment 3 3
258158 Advise on and promote skin care products in a retail environment 3 5
258162 Sell products to customer in a WR environment 3 12
27/SP-522301/Sal3/00251 Sales Assistant (General) (Retail Sales Advisor) (Credit Sales) 3 28
258162 Sell products to customers in a W&R environment 3 12
258160 Demonstrate knowledge of products in own area of operation in a wholesale and retail environment 3 8
258159 Offer a credit facility 2 8
27/SP-331201/Cre3/00252 Credit/Loans Officer Level 3 3 13
258177 Process credit applications 3 8
114898 Minimise defaulting customer accounts 3 5
27/SP-411102/Bac3/00253 - Back Office Process Consultant (Cash Office Clerk) 3 16
114909 Administer and control the organisation's deposits and floats 3 8
114905 Administer day-end cashing up procedures 3 8
27/SP-343203/Vis3/00254 - Visual merchandiser Level 3 3 24
258217 Evaluate a visually merchandised display 3 12
258221 Explain the role of visual merchandising in the organisation 3 4
258215 Present a visual display in a wholesale or retail outlet 3 8
27/SP-343203/Vis3/00255 Visual merchandiser (In Store Visual Merchandiser) 3 34
258217 Evaluate a visually merchandised display 3 12
258221 Explain the role of visual merchandising in the organisation 3 4
258215 Present a visual display in a wholesale or retail outlet 3 8
258155 Explain the factors that impact on the bottom line of a W&R unit 3 10
27/SP-833401/She2/00299 - Shelf Filler (FMCG Merchandiser) 2 33
243673 Identify the role of the FMCG Merchandiser in a wholesale and retail industry 2 8
114907 Display merchandise visually in a wholesale and retail outlet. 3 15
114906 Mark merchandising and maintain displays 2 10
27/SP-833401/She2/00256 - Shelf Filler (External Order taker) 2 13
243679 Recommend orders for clients in a FMCG environment 3 8
114891 Count stock for a stock-take 2 5
27/SP-833401/She2/00257 Shelf Filler (Safety 2 20
114895 Define the core concepts of the Wholesale and Retail environment 2 10
114912 Maintain a safe and secure Wholesale and Retail environment 2 10
27/SP-522201/Ret4/00258 Retail Supervisor (Front End Supervisor) 4 24
118028 Supervise customer service standards 4 8
118030 Supervise P.O.S. Operations 4 8
118045 Supervise implementation of loss control measures 4 8
27/SP-522201/Ret4/00259 Retail Supervisor (Sales Supervisor 4 22
118028 Supervise customer service standards 4 8
118029 Supervise housekeeping and hygiene in a store 4 6
118037 Supervise sales performance 4 8
27/SP-422206/Cal3/00300 Call or Contact centre agent (Customer Service) Level 3 3 44
254594 Handle help desk queries 2 12
258156 Build customer relations in a W&R unit 3 10
10349 Input data received onto appropriate computer packages within a contact centre 2 12
258155 Explain the factors that impact on the bottom line of a W&R unit 3 10
27/SP-422206/Cal2/00295 Call or Contact centre agent (Help Desk) 2 24
254594 Handle help desk queries 2 12
10349 Input data received onto appropriate computer packages within a contact centre 2 12
27/SP-522301/Sal3/00260 - Sales Assistant (General) (Perishable Food Sales) (Hot Foods Preparation) 3 38
119959 Prepare food for sale 3 16
119957 Clean and maintain premises and equipment 3 5
119958 Implement requirements of the cold chain 3 5
119961 Implement personal hygiene for perishable food stores 3 3
119962 Mark and label perishable foods 3 3
258218 Dispose of Perishable Foods from a Wholesale or Retail Outlet 3 6
27/SP-522301/Sal3/00261 Sales Assistant (General) (Perishable Food Sales) (Cold Foods Sales) 3 40
119956 Promote sales and reduce wastage at a perishable foods department 3 15
119960 Merchandise chillers and freezers in a retail store 3 3
119957 Clean and maintain premises and equipment 3 5
119958 Implement requirements of the cold chain 3 5
119961 Implement personal hygiene for perishable food stores 3 3
119962 Mark and label perishable foods 3 3
258218 Dispose of Perishable Foods from a Wholesale or Retail Outlet 3 6
27/SP-134903/Sma3/00262 Small Business Manager / Owner (Customer Care) 3 28
258156 Build customer relations in a W&R unit 3 10
243806 Deal with customers in a retail business 3 8
258155 Explain the factors that impact on the bottom line of a W&R unit 3 10
27/SP-134903/Sma3/00263 Small Business Manager/Owner (Operations) 3 48
243805 Merchandise products in a retail business 3 12
243804 Replenish stock in a retail business 3 12
243809 Run a small business 3 12
243810 Control cash in a small business 3 12
27/SP-134903/Sma3/00301 Small Business Manager/Owner (Finance) 3 35
243810 Control cash in a small business 3 12
119666 Determine financial requirements of a new venture 2 8
119674 Manage finances for a new venture 2 10
13932 Prepare and process documents for financial and banking processes 3 5
27/SP-134903/Sma3/00302 Small Business Manager/Owner (Legislation) 3 26
13936 Outline the legal environment of a selected industry 3 2
119671 Administer contracts for a selected new venture 3 10
14341 Keep informed about current affairs related to one's own industry 2 4
119712 Tender for business or work in a selected new venture 3 8
113924 Apply basic business ethics in a work environment 2 2
27/SP-142103/Ret5/00303 Retail Manager (Chain Store) (Discipline) 5 20
241815 Apply organisational code of conduct in the work environment 4 5
255514 Conduct a disciplinary hearing 5 15
27/SP-142103/Ret5/00304 Retail Manager (Chain Store) (Staff Scheduling) 5 23
255494 Schedule staff 5 10
254596 Manage time keeping records 4 5
255495 Demonstrate an understanding of the sectoral determination for the W&R sector 5 8
27/SP-522201/Ret4/00271 Retail Supervisor (Finance) 4 10
242810 Manage expenditure against a budget 4 6
117156 Interpret basic financial statement 4 4
27/SP-142103/Ret5/00287 Retail Manager (Chain Store) (Induction & Training) 5 14
10980 Induct a new employee 4 6
255496 Manage a training intervention 5 8
27/SP-142103/Ret5/00305 Retail Manager (Chain Store) (Motivating & Building Teams) 5 24
12433 Use communication techniques effectively 5 8
252037 Build teams to achieve goals and objectives 5 6
242819 Motivate and build a team 4 10
27/SP-142103/Ret5/00306 Retail Manager (Chain Store) (Time Management) 5 13
242811 Prioritise time and work for self and one's team 4 5
252034 Monitor and evaluate team members against performance standards 5 8
27/SP-522201/Ret4/00286 Retail Supervisor (Team Supervisor) 4 25
242815 Apply organisational code of conduct in the work environment 4 5
242819 Motivate and build a team 4 10
254596 Manage time keeping records 4 5
242811 Prioritise time and work for self and one's team 4 5
27/SP-522201/Ret4/00307 Retail Supervisor (Loss Control Supervision) 4 26
258155 Explain the factors that impact on the bottom line of a W&R unit 3 10
118045 Supervise implementation of loss control measures 4 8
118043 Supervise stock counts 4 8
27/SP-332301/Ret5/00264 Retail Buyer (General) 5 14
252276 Explain the buying and planning function in the wholesale and retail industry 5 5
252242 Determine an organisations target market 5 9
27/SP-332301/Ret5/00265 Retail Buyer (Managing Merchandise) 5 38
252246 Analyse and respond to merchandise performance 5 8
252251 Determine selling prices of merchandise for sale 5 8
252256 Propose a product range for a wholesale and retail outlet 5 10
252239 Research and analyse competitor strategies 5 12
27/SP-332301/Ret5/00266 Retail Buyer (Buying) 5 35
252267 Negotiate with suppliers 5 12
252238 Source Suppliers 5 8
252271 Buy merchandise for a wholesale and retail outlet 5 15
27/SP-332301/Ret5/00267 Retail Buyer (Managing Merchandise Performance) 5 37
252246 Analyse and respond to merchandise performance 5 8
252241 Manage the supply of stock through the supply chain 5 4
252270 Manage the financial performance of a range of merchandise 5 15
252252 Allocate stock to stores 5 10
27/SP-142103/Ret5/00308 Retail Manager (Chain Store) (Stock Replenishment) 5 18
255497 Manage stock holding procedure in a wholesale and retail outlet 5 6
243804 Replenish stock in a retail business 3 12
27/SP-332301/Ret5/00268 Retail Buyer (Planner) 5 51
252276 Explain the buying and planning function in the wholesale and retail industry 5 5
252246 Analyse and respond to merchandise performance 5 8
252242 Determine and organisations target market 5 9
252241 Manage the supply of stock through the supply chain 5 4
252270 Manage the financial performance of a range of merchandise 5 15
252252 Allocate stock to stores 5 10
27/SP-142103/Ret5/00288 Retail Manager (Chain Store) (Monitoring & Evaluating Teams) 5 22
12433 Use communication techniques effectively 5 8
252037 Build teams to achieve goals and objectives 5 6
252034 Monitor and evaluate team members against performance standards 5 8
27/SP-142103/Ret5/00289 Retail Manager (Chain Store) (Recruitment & Selection) 5 23
10980 Induct a new employee 4 6
255496 Manage a training intervention 5 8
12140 Recruit and Select candidates to fill a defined position 5 9
27/SP-142103/Ret5/00290 Retail Manager (Chain Store)(Sectoral Determination) 5 33
255494 Schedule staff 5 10
255495 Demonstrate an understanding of the sectoral determination for the wholesale and retail sector 5 8
255514 Conduct a disciplinary hearing 5 15
27/SP-142103/Ret5/00291 Retail Manager (Chain Store) (Operational Finance) 5 26
255497 Manage stock holding procedures in a wholesale and retail unit 5 6
255499 Manage shrinkage and losses in a wholesale and retail unit 5 12
255500 Manage procedures that increase the net income of a wholesale and retail unit 5 8
27/SP-142103/Ret4/00269 Retail Manager (Chain Store) (Management) 4 22
13917 Indicate the role of a team leader ensuring that a team meets an organisation’s standards 3 6
13947 Motivate a team 4 6
14667 Describe and apply the management functions of an organisation 4 10
27/SP-432102/Dis3/00270 Dispatch & Receiving Clerk (Retail Store) 3 22
114896 Receive stock 3 12
114892 Dispatch stock 3 10
27/SP-432102/Dis3/00272 Dispatch & Receiving Clerk (Receiving Clerk - Retail Store) 3 12
114896 Receive stock 3 12
27/SP-432102/Dis3/00273 Dispatch & Receiving Clerk (Dispatch Clerk - Retail Store) 3 10
114892 Dispatch stock 3 10
27/SP-522301/Sal3/00274 Sales Assistant (General) (Perishable Food Sales) (Fresh Produce) 3 26
119956 Promote sales and reduce wastage at a perishable foods department 3 15
119957 Clean and maintain premises and equipment 3 5
119961 Implement personal hygiene for perishable food stores 3 3
119962 Mark and label perishable foods 3 3
27/SP-522301/Sal3/00275 Sales Assistant (General) (Perishable Food Sales) (Bakery) 3 42
119956 Promote sales and reduce wastage at a perishable foods department 3 15
119957 Clean and maintain premises and equipment 3 5
119961 Implement personal hygiene for perishable food stores 3 3
119962 Mark and label perishable foods 3 3
119959 Prepare food for sale 3 16
27/SP-522301/Sal3/00276 Sales Assistant (General) (Perishable Food Sales) (Fresh Fish Sales) 3 34
119956 Promote sales and reduce wastage at a perishable foods department 3 15
119960 Merchandise chillers and freezers in a retail store 3 3
119957 Clean and maintain premises and equipment 3 5
119958 Implement requirements of the cold chain 3 5
119961 Implement personal hygiene for perishable food stores 3 3
119962 Mark and label perishable foods 3 3
27/SP-522301/Sal3/00309 Sales Assistant (General) (Perishable Food Sales) (Fresh Fish Production) 2 17
243018 Mince fish or meat using automated mincing equipment 3 4
8942 Sort and handle raw seafood manually 2 5
8944 Fleck and fillet fish manually 5
8946 Trim and portion cut fish fillets manually 3
27/SP-142103/Ret5/00292 Retail Manager (Chain Store) (Induction) 5 15
10980 Induct a new employee 4 6
12140 Recruit and Select candidates to fill a defined position 5 9
27/SP-522201/Ret4/00310 Retail Supervisor (Visual Merchandising Supervision 4 31
118028 Supervise customer service standards 4 8
118045 Supervise implementation of loss control measures 4 8
114907 Display Merchandise Visually in a wholesale and retail outlet. 3 15
27/SP-522201/Ret4/00277 Retail Supervisor (Departmental Sales) 4 24
118028 Supervise customer service standards 4 8
118045 Supervise implementation of loss control measures 4 8
11803 Supervise sales performance 4 8
27/SP-522201/Ret4/00311 - Retail Supervisor (Sales Generation Supervision) 4 24
118028 Supervise customer service standards 4 8
118045 Supervise implementation of loss control measures 4 8
259917 Identify customers and generate selling opportunities 4 8
27/SP-522201/Ret4/00312 - Retail Supervisor (Coaching) Level 4 3 13
113909 Coach a team member in order to enhance individual performance in work environment. 3 5
117877 Perform one-to-one training on the job 3 4
12544 Facilitate the preparation and presentation of evidence for assessment 4 4
27/SP-833402/Sto2/00278 Store Person (Picking safely) 24
117899 Pick stock in a Distribution Centre 2 12
117892 Maintain a Safe and Secure Environment in a DC 2 12
27/SP-524501/Ser2/00279 Service Station Attendant (Forecourt Service) 2 30
114896 Receive Stock 3 12
114889 Record Transactions 2 8
256599 Perform Vehicle Maintenance Functions on the Forecourt 2 10
27/SP-524501/Ser2/00280 Service Station Attendant (Valet Servicer) 1 20
116378 Wash the exterior of the vehicle manually 1 4
116386 Wash the exterior of a vehicle using automated vehicle washing equipment 1 4
116376 Clean the inside of a vehicle 1 4
114889 Record transactions 3 8
27/SP-524501/Ser2/00281 Service Station Attendant (Service Station Cleaner) 1 18
243194 Sweep Floors 1 4
243198 Mop wet floors 1 4
243207 Clean windows 1 4
243206 Clean toilets and bathrooms 1 6
27/SP-522301/Sal3/00282 Sales Assistant (General) (Retail Sales Advisor) (Self Service Cosmetic Sales 3 18
258176 Advise and promote colour cosmetic products in a retail environment 3 3
258179 Advise on and promote nail care products in a retail environment 3 3
258162 Sell products to customer in a WR environment 3 12
27/SP-833402/Sto2/00283 Store Person (Bulk Stock breaker) 2 25
258175 Break bulk, pack and label stock 2 8
114891 Count stock for a stock-take 2 5
117892 Maintain a safe and secure environment in a DC 2 12
27/SP-833402/Sto2/00284 Store Person (Stock Counter) 2 5
114891 Count stock for a stock-take 2 5
27/SP-833402/Sto2/00285 Store Person (Distribution Centre General Worker) 2 27
117887 Complete Basic Business Calculations 2 5
117892 Maintain a Safe and Secure Environment in a DC 2 12
27/SP-833401/She2/00296 Shelf Filler (General Merchandiser) (Stockroom) 2 26
114903 Interact with customers 2 8
114906 Mark merchandise and maintain displays 2 10
243672 Maintain the stockroom 2 8
27/SP-833402/Sto2/00293 Store Person (DC Stock Maintenance) 2 20
117897 Maintain stock balances in a distribution centre 2 8
117892 Maintain a Safe and Secure Environment in a DC 2 12
27/SP-522201/Ret4/00294 Retail Supervisor (Front End) Level 4 4 16
118028 Supervise customer service standards 4 8
118045 Supervise implementation of loss control measures 4 8
27/SP-522301/Sal3/00314 - Sales Assistant (General) (Business Start-up) 3 22
243809 Run a small Business 3 10
258155 Explain factors that impact on the bottom line of a W&R Retail Unit. 3 12
MONICA GRIFFIN: FULL QUALIFICATIONS, QCTO AND SKILLS PROGRAMMES ALREADY DEVELOPED
CELLULAR: 084 977 8292
EMAIL: [email protected]
**PLEASE NOTE**
I HAVE BEEN A TRAINING MATERIAL CONTENT DEVELOPER FOR MORE THAN 21 YEARS.
QUALIFICATIONS
ID NR TITLE
103145 Occupational Certificate: Retail Buyer
110354 Occupational Certificate: Retail Buyer
14111 National Certificate: Professional Cookery
48848 National Certificate: Fruit Packing and Grading Processes
59299 National Certificate: Wholesale and Retail: Buying Planning
49280 National Certificate: Wholesale and Retail Distribution
83946 National Certificate: Management
63409 National Certificate: Wholesale and Retail Operations
61755 General Education and Training Certificate: Business Practice
58206 National Certificate: Wholesale and Retail Operations
59201/63334 National Certificate: Generic Management
58308 National Certificate: Informal Small Business Practice
83946 National Certificate: Management
48972 National Certificate: Plant Production
65409 National Certificate: Building and Civil Construction
35928 Further Education and Training Certificate: Business Administration Services
48648 National Certificate: New Venture Creation (SMME)
61591 National Certificate: Information Technology: End User Computing
61595 National Certificate: Business Administration Services
23833 National Certificate: Business Administration Services
49648 National Certificate: New Venture Creation (SMME)
66249 Further Education and Training Certificate: New Venture Creation
50080 Further Education and Training Certificate: Project Management
21791 National Certificate: Contact Centre Operations
62709 NC: Service Station Operations
49280 NC: W&R Distribution
58206 NC: W&R Operations -
Chain store operations:
58308 NC: Informal Small Business Practice
63333 FETC: W&R Management
57937 GETC: Hygiene and Cleaning
61755 GETC: Business Practice
71490 NC: Contact Centre Support
67465 NC: Business Administration Services
57112/74630 FETC: Generic Management
LP- General Management
59201/58344 FETC: Generic Management
Administration
14110 National Certificate: Accommodation Services
14115 NC: Fast Food Services
14113 NC: Food and Beverage Services
58026 GETC: Food and Beverage Handling Processes
74269 NC: Occupational Health, Safety and Environment
79806 NC: Occupational Hygiene and Safety
66249 New Venture Creation
65409 Building and Civil Construction
49057 Further Education and Training Certificate: Theology and Ministry
21787 National Certificate: Funeral Services Practice
50081 Further Education and Training Certificate: Leadership Development
50285 National Certificate: Professional Driving
57831 National Certificate: Freight Handling
58782 Further Education and Training Certificate: Plumbing
67464 Further Education and Training Certificate: Marketing
QCTO
ID NR TITLE
14111 National Certificate: Professional Cookery
102296 Occupational Certificate: Cook
91789 Occupational Certificate: Retail Manager: Retail Store Manager
101697 Occupational Certificate: Chef
110354 Occupational Certificate: Chef
103145 Occupational Certificate: Retail buyer
99573 Occupational Certificate: Retail Supervisor
91761 Occupational Certificate: Electrician
101863 Occupational Certificate: Cash Office Clerk
99446 Occupational Certificate: Dispatching and Receiving Clerk
99473 Occupational Certificate: Retail Supervisor
99707 Occupational Certificate: Checkout Operator
103150 Retail Chain Store Manager
101321 Occupational Certificate: Training and Development Practitioner
99714 Occupational Certificate: Safety, Health and Quality Practitioner (Occupational Health and Safety Practitioner)
80786 NC: Home-Care Practice
62709 National Certificate: Service Station Operations
SKILLS PROGRAMMES
Nr ID Title NQF Credits SETA
27/SP-833401/She2/002372 Shelf Filler (General) 2 25
114895 Define the core concepts of the Wholesale and Retail environment 2 10
117887 Complete Basic Business Calculations 2 5
114912 Maintain a safe and secure Wholesale and Retail environment 2 10
27/SP-833401/She2/00238 Shelf Filler (General Merchandiser) (Stock Counter) 2 23
114903 Interact with customers 2 8
114906 Mark merchandise and maintain displays 2 10
114891 Count stock for a stock-take 2 5
27/SP-523101/Che2/00239 Checkout Operator 2 26
114903 Interact with customers 2 8
114889 Record transactions 2 8
114894 Process payment at a Point of Sales 2 10
27/SP-732101/Del2/00240 Delivery Driver (Customer Service) 2 16
114887 Prepare a vehicle for deliveries 2 8
114903 Interact with customers 2 8
27/SP-732101/Del2/00241 Delivery Driver (Load & Deliver) 2 21
114887 Prepare a vehicle for deliveries 2 8
114903 Interact with customers 2 8
115878 Load & deliver stock 5
27/SP-432102/Ord3/00242 Order Officer (Customer Orders Clerk) 3 22
243680 Take orders in a Wholesale environment
243712 Address customer queries in a wholesale
27/SP-833402/Sto2/00243 Store Person (Picker/Puller) 2 24
117899 Pick stock in a Distribution Centre 2 12
117898 Move, pack and maintain stock 2 12
27/SP-432102/Dis3/00244 Dispatch & Receiving Clerk (Distribution Centres) 3 27
117891 Dispatch stock from a distribution centre 3 12
117901 Receive stock into a distribution centre 3 12
27/SP-432102/Dis3/00245 Dispatch & Receiving Clerk (Receiving Clerk DC) 3 12
117901 Receive stock into a distribution centre 3 12
27/SP-432102/Dis3/00246 Dispatch & Receiving Clerk (Dispatch Clerk DC) 3 12
117891 Dispatch stock from a distribution centre 3 12
27/SP-833402/Sto2/00247 Store Person (Stockroom) 2 13
243672 Maintain the stockroom 2 8
114891 Count stock for a stock-take 2 5
27/SP-432102/Dis3/00248 Dispatch & Receiving Clerk (Dispatch & Receiving Clerk Computerised Department) 3 33
114902 Operate a computer in a Wholesale/Retail outlet 2 6
117891 Despatch stock from a distribution centre 3 12
117901 Receive stock into a distribution centre 3 15
27/SP-522301/Sal2/00298 Sales Assistant (General) (Credit) 3 13
258159 Offer a credit facility 3 8
114899 Maintain the customer’s account 2 5
27/SP-522301/Sal3/00249 Sales Assistant (General) (Retail Sales Advisor) 3 20
258162 Sell products to customers in a W&R environment 3 12
258160 Demonstrate knowledge of products in own area of operation in a Wholesale and Retail environment 3 8
27/SP-522301/Sal3/00250 Sales Assistant (General) (Retail Sales Advisor) (Cosmetic Sales) 3 23
258176 Advise and promote colour cosmetic products in a retail environment 3 3
258179 Advise on and promote nail care products in a retail environment 3 3
258158 Advise on and promote skin care products in a retail environment 3 5
258162 Sell products to customer in a WR environment 3 12
27/SP-522301/Sal3/00251 Sales Assistant (General) (Retail Sales Advisor) (Credit Sales) 3 28
258162 Sell products to customers in a W&R environment 3 12
258160 Demonstrate knowledge of products in own area of operation in a wholesale and retail environment 3 8
258159 Offer a credit facility 2 8
27/SP-331201/Cre3/00252 Credit/Loans Officer Level 3 3 13
258177 Process credit applications 3 8
114898 Minimise defaulting customer accounts 3 5
27/SP-411102/Bac3/00253 - Back Office Process Consultant (Cash Office Clerk) 3 16
114909 Administer and control the organisation's deposits and floats 3 8
114905 Administer day-end cashing up procedures 3 8
27/SP-343203/Vis3/00254 - Visual merchandiser Level 3 3 24
258217 Evaluate a visually merchandised display 3 12
258221 Explain the role of visual merchandising in the organisation 3 4
258215 Present a visual display in a wholesale or retail outlet 3 8
27/SP-343203/Vis3/00255 Visual merchandiser (In Store Visual Merchandiser) 3 34
258217 Evaluate a visually merchandised display 3 12
258221 Explain the role of visual merchandising in the organisation 3 4
258215 Present a visual display in a wholesale or retail outlet 3 8
258155 Explain the factors that impact on the bottom line of a W&R unit 3 10
27/SP-833401/She2/00299 - Shelf Filler (FMCG Merchandiser) 2 33
243673 Identify the role of the FMCG Merchandiser in a wholesale and retail industry 2 8
114907 Display merchandise visually in a wholesale and retail outlet. 3 15
114906 Mark merchandising and maintain displays 2 10
27/SP-833401/She2/00256 - Shelf Filler (External Order taker) 2 13
243679 Recommend orders for clients in a FMCG environment 3 8
114891 Count stock for a stock-take 2 5
27/SP-833401/She2/00257 Shelf Filler (Safety 2 20
114895 Define the core concepts of the Wholesale and Retail environment 2 10
114912 Maintain a safe and secure Wholesale and Retail environment 2 10
27/SP-522201/Ret4/00258 Retail Supervisor (Front End Supervisor) 4 24
118028 Supervise customer service standards 4 8
118030 Supervise P.O.S. Operations 4 8
118045 Supervise implementation of loss control measures 4 8
27/SP-522201/Ret4/00259 Retail Supervisor (Sales Supervisor 4 22
118028 Supervise customer service standards 4 8
118029 Supervise housekeeping and hygiene in a store 4 6
118037 Supervise sales performance 4 8
27/SP-422206/Cal3/00300 Call or Contact centre agent (Customer Service) Level 3 3 44
254594 Handle help desk queries 2 12
258156 Build customer relations in a W&R unit 3 10
10349 Input data received onto appropriate computer packages within a contact centre 2 12
258155 Explain the factors that impact on the bottom line of a W&R unit 3 10
27/SP-422206/Cal2/00295 Call or Contact centre agent (Help Desk) 2 24
254594 Handle help desk queries 2 12
10349 Input data received onto appropriate computer packages within a contact centre 2 12
27/SP-522301/Sal3/00260 - Sales Assistant (General) (Perishable Food Sales) (Hot Foods Preparation) 3 38
119959 Prepare food for sale 3 16
119957 Clean and maintain premises and equipment 3 5
119958 Implement requirements of the cold chain 3 5
119961 Implement personal hygiene for perishable food stores 3 3
119962 Mark and label perishable foods 3 3
258218 Dispose of Perishable Foods from a Wholesale or Retail Outlet 3 6
27/SP-522301/Sal3/00261 Sales Assistant (General) (Perishable Food Sales) (Cold Foods Sales) 3 40
119956 Promote sales and reduce wastage at a perishable foods department 3 15
119960 Merchandise chillers and freezers in a retail store 3 3
119957 Clean and maintain premises and equipment 3 5
119958 Implement requirements of the cold chain 3 5
119961 Implement personal hygiene for perishable food stores 3 3
119962 Mark and label perishable foods 3 3
258218 Dispose of Perishable Foods from a Wholesale or Retail Outlet 3 6
27/SP-134903/Sma3/00262 Small Business Manager / Owner (Customer Care) 3 28
258156 Build customer relations in a W&R unit 3 10
243806 Deal with customers in a retail business 3 8
258155 Explain the factors that impact on the bottom line of a W&R unit 3 10
27/SP-134903/Sma3/00263 Small Business Manager/Owner (Operations) 3 48
243805 Merchandise products in a retail business 3 12
243804 Replenish stock in a retail business 3 12
243809 Run a small business 3 12
243810 Control cash in a small business 3 12
27/SP-134903/Sma3/00301 Small Business Manager/Owner (Finance) 3 35
243810 Control cash in a small business 3 12
119666 Determine financial requirements of a new venture 2 8
119674 Manage finances for a new venture 2 10
13932 Prepare and process documents for financial and banking processes 3 5
27/SP-134903/Sma3/00302 Small Business Manager/Owner (Legislation) 3 26
13936 Outline the legal environment of a selected industry 3 2
119671 Administer contracts for a selected new venture 3 10
14341 Keep informed about current affairs related to one's own industry 2 4
119712 Tender for business or work in a selected new venture 3 8
113924 Apply basic business ethics in a work environment 2 2
27/SP-142103/Ret5/00303 Retail Manager (Chain Store) (Discipline) 5 20
241815 Apply organisational code of conduct in the work environment 4 5
255514 Conduct a disciplinary hearing 5 15
27/SP-142103/Ret5/00304 Retail Manager (Chain Store) (Staff Scheduling) 5 23
255494 Schedule staff 5 10
254596 Manage time keeping records 4 5
255495 Demonstrate an understanding of the sectoral determination for the W&R sector 5 8
27/SP-522201/Ret4/00271 Retail Supervisor (Finance) 4 10
242810 Manage expenditure against a budget 4 6
117156 Interpret basic financial statement 4 4
27/SP-142103/Ret5/00287 Retail Manager (Chain Store) (Induction & Training) 5 14
10980 Induct a new employee 4 6
255496 Manage a training intervention 5 8
27/SP-142103/Ret5/00305 Retail Manager (Chain Store) (Motivating & Building Teams) 5 24
12433 Use communication techniques effectively 5 8
252037 Build teams to achieve goals and objectives 5 6
242819 Motivate and build a team 4 10
27/SP-142103/Ret5/00306 Retail Manager (Chain Store) (Time Management) 5 13
242811 Prioritise time and work for self and one's team 4 5
252034 Monitor and evaluate team members against performance standards 5 8
27/SP-522201/Ret4/00286 Retail Supervisor (Team Supervisor) 4 25
242815 Apply organisational code of conduct in the work environment 4 5
242819 Motivate and build a team 4 10
254596 Manage time keeping records 4 5
242811 Prioritise time and work for self and one's team 4 5
27/SP-522201/Ret4/00307 Retail Supervisor (Loss Control Supervision) 4 26
258155 Explain the factors that impact on the bottom line of a W&R unit 3 10
118045 Supervise implementation of loss control measures 4 8
118043 Supervise stock counts 4 8
27/SP-332301/Ret5/00264 Retail Buyer (General) 5 14
252276 Explain the buying and planning function in the wholesale and retail industry 5 5
252242 Determine an organisations target market 5 9
27/SP-332301/Ret5/00265 Retail Buyer (Managing Merchandise) 5 38
252246 Analyse and respond to merchandise performance 5 8
252251 Determine selling prices of merchandise for sale 5 8
252256 Propose a product range for a wholesale and retail outlet 5 10
252239 Research and analyse competitor strategies 5 12
27/SP-332301/Ret5/00266 Retail Buyer (Buying) 5 35
252267 Negotiate with suppliers 5 12
252238 Source Suppliers 5 8
252271 Buy merchandise for a wholesale and retail outlet 5 15
27/SP-332301/Ret5/00267 Retail Buyer (Managing Merchandise Performance) 5 37
252246 Analyse and respond to merchandise performance 5 8
252241 Manage the supply of stock through the supply chain 5 4
252270 Manage the financial performance of a range of merchandise 5 15
252252 Allocate stock to stores 5 10
27/SP-142103/Ret5/00308 Retail Manager (Chain Store) (Stock Replenishment) 5 18
255497 Manage stock holding procedure in a wholesale and retail outlet 5 6
243804 Replenish stock in a retail business 3 12
27/SP-332301/Ret5/00268 Retail Buyer (Planner) 5 51
252276 Explain the buying and planning function in the wholesale and retail industry 5 5
252246 Analyse and respond to merchandise performance 5 8
252242 Determine and organisations target market 5 9
252241 Manage the supply of stock through the supply chain 5 4
252270 Manage the financial performance of a range of merchandise 5 15
252252 Allocate stock to stores 5 10
27/SP-142103/Ret5/00288 Retail Manager (Chain Store) (Monitoring & Evaluating Teams) 5 22
12433 Use communication techniques effectively 5 8
252037 Build teams to achieve goals and objectives 5 6
252034 Monitor and evaluate team members against performance standards 5 8
27/SP-142103/Ret5/00289 Retail Manager (Chain Store) (Recruitment & Selection) 5 23
10980 Induct a new employee 4 6
255496 Manage a training intervention 5 8
12140 Recruit and Select candidates to fill a defined position 5 9
27/SP-142103/Ret5/00290 Retail Manager (Chain Store)(Sectoral Determination) 5 33
255494 Schedule staff 5 10
255495 Demonstrate an understanding of the sectoral determination for the wholesale and retail sector 5 8
255514 Conduct a disciplinary hearing 5 15
27/SP-142103/Ret5/00291 Retail Manager (Chain Store) (Operational Finance) 5 26
255497 Manage stock holding procedures in a wholesale and retail unit 5 6
255499 Manage shrinkage and losses in a wholesale and retail unit 5 12
255500 Manage procedures that increase the net income of a wholesale and retail unit 5 8
27/SP-142103/Ret4/00269 Retail Manager (Chain Store) (Management) 4 22
13917 Indicate the role of a team leader ensuring that a team meets an organisation’s standards 3 6
13947 Motivate a team 4 6
14667 Describe and apply the management functions of an organisation 4 10
27/SP-432102/Dis3/00270 Dispatch & Receiving Clerk (Retail Store) 3 22
114896 Receive stock 3 12
114892 Dispatch stock 3 10
27/SP-432102/Dis3/00272 Dispatch & Receiving Clerk (Receiving Clerk - Retail Store) 3 12
114896 Receive stock 3 12
27/SP-432102/Dis3/00273 Dispatch & Receiving Clerk (Dispatch Clerk - Retail Store) 3 10
114892 Dispatch stock 3 10
27/SP-522301/Sal3/00274 Sales Assistant (General) (Perishable Food Sales) (Fresh Produce) 3 26
119956 Promote sales and reduce wastage at a perishable foods department 3 15
119957 Clean and maintain premises and equipment 3 5
119961 Implement personal hygiene for perishable food stores 3 3
119962 Mark and label perishable foods 3 3
27/SP-522301/Sal3/00275 Sales Assistant (General) (Perishable Food Sales) (Bakery) 3 42
119956 Promote sales and reduce wastage at a perishable foods department 3 15
119957 Clean and maintain premises and equipment 3 5
119961 Implement personal hygiene for perishable food stores 3 3
119962 Mark and label perishable foods 3 3
119959 Prepare food for sale 3 16
27/SP-522301/Sal3/00276 Sales Assistant (General) (Perishable Food Sales) (Fresh Fish Sales) 3 34
119956 Promote sales and reduce wastage at a perishable foods department 3 15
119960 Merchandise chillers and freezers in a retail store 3 3
119957 Clean and maintain premises and equipment 3 5
119958 Implement requirements of the cold chain 3 5
119961 Implement personal hygiene for perishable food stores 3 3
119962 Mark and label perishable foods 3 3
27/SP-522301/Sal3/00309 Sales Assistant (General) (Perishable Food Sales) (Fresh Fish Production) 2 17
243018 Mince fish or meat using automated mincing equipment 3 4
8942 Sort and handle raw seafood manually 2 5
8944 Fleck and fillet fish manually 5
8946 Trim and portion cut fish fillets manually 3
27/SP-142103/Ret5/00292 Retail Manager (Chain Store) (Induction) 5 15
10980 Induct a new employee 4 6
12140 Recruit and Select candidates to fill a defined position 5 9
27/SP-522201/Ret4/00310 Retail Supervisor (Visual Merchandising Supervision 4 31
118028 Supervise customer service standards 4 8
118045 Supervise implementation of loss control measures 4 8
114907 Display Merchandise Visually in a wholesale and retail outlet. 3 15
27/SP-522201/Ret4/00277 Retail Supervisor (Departmental Sales) 4 24
118028 Supervise customer service standards 4 8
118045 Supervise implementation of loss control measures 4 8
11803 Supervise sales performance 4 8
27/SP-522201/Ret4/00311 - Retail Supervisor (Sales Generation Supervision) 4 24
118028 Supervise customer service standards 4 8
118045 Supervise implementation of loss control measures 4 8
259917 Identify customers and generate selling opportunities 4 8
27/SP-522201/Ret4/00312 - Retail Supervisor (Coaching) Level 4 3 13
113909 Coach a team member in order to enhance individual performance in work environment. 3 5
117877 Perform one-to-one training on the job 3 4
12544 Facilitate the preparation and presentation of evidence for assessment 4 4
27/SP-833402/Sto2/00278 Store Person (Picking safely) 24
117899 Pick stock in a Distribution Centre 2 12
117892 Maintain a Safe and Secure Environment in a DC 2 12
27/SP-524501/Ser2/00279 Service Station Attendant (Forecourt Service) 2 30
114896 Receive Stock 3 12
114889 Record Transactions 2 8
256599 Perform Vehicle Maintenance Functions on the Forecourt 2 10
27/SP-524501/Ser2/00280 Service Station Attendant (Valet Servicer) 1 20
116378 Wash the exterior of the vehicle manually 1 4
116386 Wash the exterior of a vehicle using automated vehicle washing equipment 1 4
116376 Clean the inside of a vehicle 1 4
114889 Record transactions 3 8
27/SP-524501/Ser2/00281 Service Station Attendant (Service Station Cleaner) 1 18
243194 Sweep Floors 1 4
243198 Mop wet floors 1 4
243207 Clean windows 1 4
243206 Clean toilets and bathrooms 1 6
27/SP-522301/Sal3/00282 Sales Assistant (General) (Retail Sales Advisor) (Self Service Cosmetic Sales 3 18
258176 Advise and promote colour cosmetic products in a retail environment 3 3
258179 Advise on and promote nail care products in a retail environment 3 3
258162 Sell products to customer in a WR environment 3 12
27/SP-833402/Sto2/00283 Store Person (Bulk Stock breaker) 2 25
258175 Break bulk, pack and label stock 2 8
114891 Count stock for a stock-take 2 5
117892 Maintain a safe and secure environment in a DC 2 12
27/SP-833402/Sto2/00284 Store Person (Stock Counter) 2 5
114891 Count stock for a stock-take 2 5
27/SP-833402/Sto2/00285 Store Person (Distribution Centre General Worker) 2 27
117887 Complete Basic Business Calculations 2 5
117892 Maintain a Safe and Secure Environment in a DC 2 12
27/SP-833401/She2/00296 Shelf Filler (General Merchandiser) (Stockroom) 2 26
114903 Interact with customers 2 8
114906 Mark merchandise and maintain displays 2 10
243672 Maintain the stockroom 2 8
27/SP-833402/Sto2/00293 Store Person (DC Stock Maintenance) 2 20
117897 Maintain stock balances in a distribution centre 2 8
117892 Maintain a Safe and Secure Environment in a DC 2 12
27/SP-522201/Ret4/00294 Retail Supervisor (Front End) Level 4 4 16
118028 Supervise customer service standards 4 8
118045 Supervise implementation of loss control measures 4 8
27/SP-522301/Sal3/00314 - Sales Assistant (General) (Business Start-up) 3 22
243809 Run a small Business 3 10
258155 Explain factors that impact on the bottom line of a W&R Retail Unit. 3 12
Kameelrift East
Pretoria
0182
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