CrisisOnCall

Mental Health Is Part of Emergency Health Too
When people think about emergencies, they often think about physical injuries or accidents.
But mental health crises can be just as urgent.

Emergency services around the world are seeing growing numbers of mental-health related calls, including situations involving anxiety, panic attacks, severe stress, and emotional distress. Mental health challenges can affect anyone, and sometimes the most important first step is simply reaching out for help.

Support systems matter, whether it’s a trusted professional, a friend, or an organisation that can guide you to the right assistance.

Because taking care of your mind is just as important as taking care of your body.
If you or someone you know is struggling, reaching out could be the first step toward feeling better.

Tune into Pretoria FM this Thursday with Mense wat Omgee
🕘 21h00 – 22h00

The 3 Most Common Crises People Face
When people imagine emergencies, they often think of dramatic situations.
But in reality, the most common crises people experience are much more everyday and unexpected:
🚗 Vehicle breakdowns or road incidents
🏥 Sudden medical emergencies
🔐 Safety or security concerns
For example:
• Roadside assistance organisations respond to millions of breakdowns each year, with battery failures alone accounting for about 44% of vehicle breakdowns.
• Emergency medical services receive millions of calls annually, with medical conditions such as chest pain, breathing difficulties and injuries being among the most common causes.
These are not rare situations — they’re part of everyday life.
That’s why having access to a reliable support system matters.

Because sometimes the biggest relief during an unexpected moment is simply knowing help is available when you need it.

Want to learn more about how CrisisOnCall supports members during these moments? Get in touch with us anytime.

Winter pushes our plug points harder than any other season.
Heater, ettle, heated blanket, phone charger...
All running at once. All from one strained extension cord.
This is how fires start behind the couch, where nobody is watching.
Watch for the warning signs.
Plug points that feel warm to the touch.
A burning smell near sockets.
Lights that flicker when the heater switches on.
Spread your high-load appliances across separate wall sockets.
Never daisy-chain extension cords or multi-plugs.
If something feels wrong, switch off and call a qualified electrician.
Members on plans that include Home Assistance can request a verified electrician through CrisisOnCall.

Child Protection Week | Protecting the Future, One Child at a Time

Every child deserves to grow up safe, supported, and free from harm. As an emergency response company, we witness firsthand how crucial timely intervention can be in safeguarding lives - especially the youngest and most vulnerable among us.

During Child Protection Week, we highlight the importance of:
✅ Awareness of risks and warning signs
✅ Support systems for children and families
✅ Swift action in emergencies to ensure safety

Because protecting children isn’t just a duty - it’s a community commitment. Together, we can help every child feel secure, valued, and heard.

One rule. One less tragedy.
Most winter house fires start with the same item.

A heater placed too close to something it should not be near. Curtains. Bedding. Couches.

A pile of laundry waiting to be folded.

Three simple rules can prevent a tragedy.
✅ Keep heaters at least one metre from anything that can burn.
✅ Never leave a heater on while you sleep.
✅ Plug heaters directly into the wall, not into a multi-plug.

Old heaters with frayed cords belong in the bin, not in the bedroom.
If something goes wrong, CrisisOnCall is one call away for medical and trauma support.
Stay warm.
Stay safe.

When the lights go out, the danger goes up.
Loadshedding sends us reaching for candles and paraffin lamps.
Both can turn a dark night into a disaster in seconds.
A candle on a wobbly bookshelf.
A paraffin lamp knocked over by a sleepy child.
A pet brushing past an open flame.
Before the lights go out, take a moment.
Place candles in stable holders well away from curtains, papers, and bedding.
Keep paraffin lamps on flat, hard surfaces and never refill while still burning.
Always blow out every flame before you sleep.
A torch or rechargeable lamp is the safer choice for every household.
If the worst happens, CrisisOnCall is here, 24/7 nationwide.