SABC Education

Missed this week’s SALGA Radio Feature?
Catch up on Dignity in the Drainage Line and hear the full conversation about:
- why sanitation matters how drainage failures affect health and dignity
- what causes sewer and drainage blockages
- why preventative maintenance is important
- where municipal responsibility sits
- how communities can report faults and follow up
- how SALGA supports stronger local government

Listen back anytime on Omny.

Catch up. Stay informed. Stay involved.

Reporting a sanitation fault is only the first step.
Residents should also keep a record of the report and follow up until clear feedback or action is provided.

Use this process:
1.𝐑𝐞𝐩𝐨𝐫𝐭 𝐭𝐡𝐞 𝐟𝐚𝐮𝐥𝐭
Use the official municipal call centre,website, app or service channel.
2. 𝐊𝐞𝐞𝐩 𝐭𝐡𝐞 𝐫𝐞𝐟𝐞𝐫𝐞𝐧𝐜𝐞 𝐧𝐮𝐦𝐛𝐞𝐫
This creates a record and helps trackyour complaint.
3. 𝐅𝐨𝐥𝐥𝐨𝐰 𝐮𝐩
Ask for an update and expectedresponse time.
4. 𝐄𝐬𝐜𝐚𝐥𝐚𝐭𝐞 𝐢𝐟 𝐮𝐧𝐫𝐞𝐬𝐨𝐥𝐯𝐞𝐝
Use the appropriate municipalescalation process.
5. 𝐔𝐬𝐞 𝐰𝐚𝐫𝐝 𝐨𝐫 𝐩𝐮𝐛𝐥𝐢𝐜 𝐩𝐚𝐫𝐭𝐢𝐜𝐢𝐩𝐚𝐭𝐢𝐨𝐧 𝐜𝐡𝐚𝐧𝐧𝐞𝐥𝐬
Raise recurring or unresolved concerns through ward meetings, councillors and
formal public platforms. Knowing the steps helps communities protect health, dignity and public services.

📻 It's official!

SABC Education is proud to announce the launch of the AGSA Education Campaign, in partnership with the Auditor-General of South Africa (AGSA), celebrating 115 years of illuminating insights for a better South Africa.

Join the conversation on accountability, good governance and building better local government. Catch it every week, on 13 SABC radio stations, in the language of your choice.

Tune into your favourite SABC Radio Station for more. 🎙️

SALGA supports, represents and strengthens local government by helping municipalities build capacity, improve governance and strengthen service-delivery systems.

SALGA does not directly run municipalities or manage day-to-day service complaints. Sanitation faults should first be reported through the relevant municipality’s official channels.

Understanding the difference helps residents know where responsibility sits and which channel to use.

Know the issue. Know the role. Use the correct channel.

Municipalities are responsible for managing local service delivery and maintaining sanitation infrastructure.

This includes:
𝐏𝐥𝐚𝐧𝐧𝐢𝐧𝐠 𝐚𝐧𝐝 𝐟𝐮𝐧𝐝𝐢𝐧𝐠 Municipalities develop plans, allocate budgets and identify service-delivery needs.
𝐌𝐚𝐢𝐧𝐭𝐞𝐧𝐚𝐧𝐜𝐞 𝐚𝐧𝐝 𝐫𝐞𝐬𝐩𝐨𝐧𝐬𝐞 Municipalities maintain infrastructure, provide services and respond to faults and breakdowns.
𝐀𝐜𝐜𝐨𝐮𝐧𝐭𝐚𝐛𝐢𝐥𝐢𝐭𝐲 𝐚𝐧𝐝 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 Municipalities should communicate with residents, report on progress and respond to public concerns. Reliable sanitation services require planning, funding, maintenance and accountability working together.

Know where responsibility sits.

Cpd: CONNECTING THE CLASSROOM TO THE WORKPLACE

Minister Buti Manamela, emphasised the importance of Work-Integrated Learning (WIL) in preparing TVET students for the world of work.

“We must ensure that our students have opportunities to gain practical experience and develop the competencies required by industry,” said Minister Manamela.

The Minister called on employers and industry partners to strengthen partnerships with TVET colleges, open their workplaces to students and expand opportunities for workplace-based learning.


Esayidi TVET College