Conflict Dynamics

Conflict Dynamics was founded on 27 April 1996 by John Brand and Felicity Steadman, following their appointment to train the first cohort of CCMA Commissioners in South Africa.

Over the past 30 years, the organisation has grown into a leading practice in labour dispute resolution, mediation, and conflict management training — contributing to the development of constructive dialogue and dispute resolution across workplaces and institutions.

Read more about our journey in 𝟥𝟢 𝘠𝘦𝘢𝘳𝘴 𝘰𝘧 𝘊𝘰𝘯𝘧𝘭𝘪𝘤𝘵 𝘋𝘺𝘯𝘢𝘮𝘪𝘤𝘴 here: https://www.conflictdynamics.co.za/Blog/30-Years-of-Conflict-Dynamics

Stress is no longer occasional - it’s a constant!

Whether you’re an HR professional, manager, team leader, or anyone working with people, this workshop will transform how you show up at work.

The 2025 Profmed Stress Index shows SA professionals are facing 𝗽𝗲𝗿𝘀𝗶𝘀𝘁𝗲𝗻𝘁, 𝗺𝘂𝗹𝘁𝗶-𝗹𝗮𝘆𝗲𝗿𝗲𝗱 𝗽𝗿𝗲𝘀𝘀𝘂𝗿𝗲, with many feeling overwhelmed despite attempts at employing coping strategies.

Conflict Dynamics offers a 𝗵𝗶𝗴𝗵𝗹𝘆 𝗶𝗻𝘁𝗲𝗿𝗮𝗰𝘁𝗶𝘃𝗲, 𝗽𝗿𝗮𝗰𝘁𝗶𝗰𝗮𝗹, and 𝘀𝗸𝗶𝗹𝗹𝘀-𝗳𝗼𝗰𝘂𝘀𝗲𝗱 𝗘𝗺𝗼𝘁𝗶𝗼𝗻𝗮𝗹 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲 (𝗘𝗤) 𝗳𝗼𝗿 𝘁𝗵𝗲 𝗪𝗼𝗿𝗸𝗽𝗹𝗮𝗰𝗲 𝘄𝗼𝗿𝗸𝘀𝗵𝗼𝗽. Offering this training to your staff will provide them with practical, real-world tools which they can apply immediately to:

• Improve self-awareness and emotional control under pressure
• Navigate difficult conversations with confidence
• Manage conflict constructively
• Build stronger, more resilient teams and workplace relationships
• Enhance leadership impact and decision-making

This is not theory-heavy training. It is carefully designed to help you 𝘂𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱 𝗮𝗻𝗱 𝗱𝗼, not just learn.

Read more about what we offer here https://www.conflictdynamics.co.za/Training/ConflictManagement

𝗣𝗮𝗻𝗲𝗹𝗹𝗶𝘀𝘁 - 𝗘𝗹𝗼𝗶𝘇𝗲 𝗘𝗸𝘀𝘁𝗲𝗲𝗻

Eloize is a practising advocate and member of the Johannesburg Society of Advocates. Her distinguished career is recognised with the conferment of Senior Counsel status in 2025. She has served as an Acting Judge in the High Court (2024) and brings extensive experience as an arbitrator, mediator, and panellist in disciplinary enquiries before the Legal Practice Council.

Accredited as a commercial mediator by Conflict Dynamics in 2017, Eloize specialises in commercial, medico-legal, and community disputes. She has contributed to a medico-legal mediation pilot project with the South African Medico-Legal Association and brings particular sensitivity to complex medical negligence matters. Her training as a sexual harassment officer further strengthens her ability to navigate nuanced and sensitive disputes with professionalism and care.

Read more about Eloize here: https://www.conflictdynamics.co.za/Mediators/Mediator/723

𝗜𝗧’𝗦 𝗧𝗜𝗠𝗘 𝗙𝗢𝗥 “𝗖𝗢𝗙𝗙𝗘𝗘 𝗪𝗜𝗧𝗛 𝗖𝗢𝗡𝗙𝗟𝗜𝗖𝗧 𝗗𝗬𝗡𝗔𝗠𝗜𝗖𝗦” 𝗔𝗚𝗔𝗜𝗡

AND YOU’RE INVITED!

Recent Constitutional and Labour Court decisions are sending a clear message to employers — but are you getting it right in your workplace?

Join us for a focused, practical webinar where we unpack real judgments to explore:

Constructive Dismissal: Definitive findings of the courts on what constitutes constructive dismissal, and how an employer might cross the line (or not).

Ill Health in the Workplace: How to respond lawfully, fairly, and effectively (and avoid constructive dismissal!)

Our discussions will be expertly led and guided by eminent Labour & ADR Practitioner, Ebrahim Patelia.

This session is designed for HR Practitioners, ER Specialists, and Line Managers who deal with these types of issues every day — and need clarity, not theory.

You will leave our Coffee session with:
✔️ Practical do’s and don’ts
✔️ Risk-avoidance strategies
✔️ Confidence in handling complex employee situations

Don’t miss this opportunity to sharpen your approach and stay on the right side of the law.

DATE: Wednesday 6 May 2026
TIME: 11h00 to 12h00
VENUE: Online via Zoom
PRICE: FREE
BOOK: https://us02web.zoom.us/webinar/register/WN_Iq1CuFFZSbKQx8lAqQdS8w

𝗣𝗮𝗻𝗲𝗹𝗹𝗶𝘀𝘁- 𝗔𝗻𝗱𝗿𝗲 𝗟𝗶𝗲𝗯𝗲𝗻𝗯𝗲𝗿𝗴

Meet Andre Liebenberg – an attorney with 28 years’ experience in family and commercial law, including insolvency, sequestrations and banking matters.

With a strong interest in resolving disputes constructively, Andre obtained accreditation in both family and commercial mediation. Since 2012, Andre has assisted parties in a wide range of matters – from complex divorce mediations involving commercial interests to shareholder and director disputes.

Andre’s facilitative mediation style supports parties in finding practical, workable solutions that are acceptable to all involved.

Learn more about Andre and how he can assist you here: https://conflictdynamics.co.za/Mediators/Mediator/11286

𝗠𝗶𝘀𝘀𝗲𝗱 𝗼𝘂𝗿 𝗹𝗮𝘀𝘁 𝗖𝗼𝗳𝗳𝗲𝗲 𝘄𝗶𝘁𝗵 𝗖𝗼𝗻𝗳𝗹𝗶𝗰𝘁 𝗗𝘆𝗻𝗮𝗺𝗶𝗰𝘀 𝘀𝗲𝘀𝘀𝗶𝗼𝗻?

Disciplinary action is one of the most challenging responsibilities in the workplace — and one of the most scrutinised by the courts. What does the Labour Court expect? How precise must your procedure be? When does inconsistency become fatal?

In our recent webinar, Ingrid Lewin, former Acting Judge of the Labour Court, unpacks three recent decisions that offer practical, real-world guidance on matters such as procedural fairness, the importance of context and maintaining consistency. The session moves beyond theory to provide concrete lessons that HR and ER practitioners can immediately apply in their organisations. Watch the webinar here: https://www.conflictdynamics.co.za/Videos/Watch/77/Practical-Lessons-for-Disciplinary-Action and an article summarising the key points from the session is also available for further reading here: https://www.conflictdynamics.co.za/Blog/Practical-Lessons-for-Disciplinary-Action

In 2025 we saw a markedly increased level of interest in training on Conflict Management and Effective Interpersonal Engagement in the Workplace, a clear sign that the most successful organizations are no longer leaving workplace harmony to chance.

Hundreds of managers, supervisors and employees across many South African workplaces, as well as many schools and other educational institutions, have been equipped with critical practical skills which promote improved workplace relationships and the ability to resolve disagreements more efficiently and effectively.

Is your team equipped to keep pace?

Contact Conflict Dynamics to explore the benefits of this training for your workplace.

Read more here https://www.conflictdynamics.co.za/Training/ConflictManagement