PSiRA implements changes to stabilise online bookings
The Authority acknowledges the challenges recently experienced by clients when making online bookings for branch visits. To address these challenges, the following interventions have been introduced:
The system will now open booking availability for up to three (3) days at any given time. This arrangement may be amended as necessary.
Booking slots will open earlier each day, from 06:00.
Time slots that are fully booked will be disabled and clearly marked as “Fully Booked,” thus reflecting the current interface. Once a booking is confirmed, it cannot be cancelled, rescheduled, or transferred to another person.
A user will not be able to schedule another booking until seven (7) working days have passed since their previous booking.
Bookings must be made by the security service provider personally. It is not permitted to make a booking on behalf of another person.
Bookings must be made from the security service provider’s own device. If the system detects multiple bookings originating from a single device or IP address, it will automatically block such activity.
Each service provider is responsible for maintaining the confidentiality of their booking credentials. The sharing of credentials with any other person is strictly prohibited, as this may constitute a security risk.
These measures are aimed at ensuring that booking slots are distributed more evenly and that availability is increased for all clients.
The Authority remains committed to implementing ongoing improvements to enhance user convenience and overall service experience.
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HOW TO APPLY FOR PSIRA
Hello Clients, thank you for choosing us. To apply for PSIRA registration, please click on the below link to register your profile on the Online Digital System:
https://digitalservices.psira.co.za/home
*Follow the below steps to apply for PSIRA Online Registration:*
Step 1 :Click Security Officer.
Step 2 :Select Register now.
Step 3 :Click (yes, I meet the requirements).
Step 4 :Enter your details as appearing on the screen.
Step 5 :If you don’t have an email address, create it.
Step 6 :Click the box written I am not a robot.
Step 7 :Click submit and you will receive login details.
Step 8 :Press login, and enter your Username and Password.
Step 9 :You will answer 4 Security Questions.
Step 10 :Click pay now ( *R270.00* ).
Step 12 :Then follow the steps until you are done
Step 13 :Click Complete Your Profile.
Step 14 :Personal Information and upload Certified ID Copy.
Step 15 :Select Address and Complete it.
Step 16 :Select Questionnaire and Complete it.
Step 17 :Select Declaration Sign, and Save.
Step 18 :Status will change to “Submitted for Review”
Step 19 :Select Booking.
Step 20 :Click New Booking.
Step 21 :Service Type New Registration.
Step 22 :Choose Office.
Step 23 :Choose Booking Date.
Step 24 :Choose Time Slot.
Step 25 :Click Save.
After making the booking, go to the Police Station to take fingerprints called SAP 91, and certify your ID Copy. Then visit the PSIRA Office you booked at on the exact date and time to submit. You will wait for 06 weeks for your PSIRA application to be processed and registered.
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