CEM Africa Summit

CEM Africa Summit The CEM Africa Summit is a meeting place for CX professionals and business leaders. The customer exp link tree -
https://linktr.ee/cemafricasummit

A huge thank you to our Media Partners for supporting CEM Africa Cape Town 2026. 💙🧡To AAXO, APO Group Africa Newsroom, B...
28/08/2026

A huge thank you to our Media Partners for supporting CEM Africa Cape Town 2026. 💙🧡

To AAXO, APO Group Africa Newsroom, Bizcommunity, Bizmag, Daily Entrepreneur, ESI Africa, Media Xpose and Retail Brief Africa, thank you for helping us extend the reach of CEM Africa and keep the conversations around customer experience moving beyond the event itself. 🙌✨

Your support plays such an important role in helping us connect with the wider business community, share industry insight and shine a light on the people, ideas and innovations shaping the future of CX across Africa. 🌍💬

We truly appreciate your partnership and the role you played in helping make CEM Africa Cape Town such a strong platform for connection, learning and visibility. Thank you for being part of the journey with us! 💙🧡

Missed CEM Africa in Cape Town last week? 👀 Johannesburg, you’re next! Come join us as we bring the CEM Africa experience to Sandton this November. 🥳

📍 NH Hotel, Sandton, Johannesburg | 10 & 11 November 2026
🤩 Register your interest: https://eu1.hubs.ly/H0xTbZh0
🎟️ Book your ticket: https://eu1.hubs.ly/H0xTf890

A huge thank you to CapeBPO and BPESA, our Association Partners at CEM Africa Cape Town 2026. 💙🧡Strong industry partners...
28/08/2026

A huge thank you to CapeBPO and BPESA, our Association Partners at CEM Africa Cape Town 2026. 💙🧡

Strong industry partnerships are such an important part of what makes CEM Africa possible, and we were so grateful to have both CapeBPO and BPESA alongside us this year. Their support, industry connection and commitment to growing South Africa’s customer experience and BPO ecosystem added real value to the event. 🤝✨

Thank you to both teams for your partnership, your continued support of the sector and for helping us bring the right people, conversations and opportunities together at CEM Africa Cape Town. We truly appreciated having you as part of the journey. 💙🧡

Missed CEM Africa in Cape Town last week? 👀 Johannesburg, you’re next! Come join us as we bring the CEM Africa experience to Sandton this November. 🥳

📍 NH Hotel, Sandton, Johannesburg | 10 & 11 November 2026
🤩 Register your interest: https://eu1.hubs.ly/H0xTbbt0
🎟️ Book your ticket: https://eu1.hubs.ly/H0xTbZS0

A huge thank you to the National Department of Social Development (GBVCC), our Citizen Experience Partner at CEM Africa ...
28/08/2026

A huge thank you to the National Department of Social Development (GBVCC), our Citizen Experience Partner at CEM Africa Cape Town 2026. 💙🧡

It was incredibly meaningful to have GBVCC represented at CEM Africa this year, bringing the citizen experience perspective into a space so often focused on customer experience. Because whether we are talking about customers, communities or citizens, the quality of every interaction matters. 🤝✨

Their presence added an important dimension to the event and helped broaden the conversation around what great experience really looks like across both the private and public sectors. 👏

Thank you to the National Department of Social Development and the GBVCC team for your partnership, your support and for being part of the CEM Africa community. We truly appreciated having you with us in Cape Town. 💙🧡

Missed CEM Africa in Cape Town last week? 👀 Johannesburg, you’re next! Come join us as we bring the CEM Africa experience to Sandton this November. 🥳

📍 NH Hotel, Sandton, Johannesburg | 10 & 11 November 2026
🤩 Register your interest: https://eu1.hubs.ly/H0xTbKc0
🎟️ Book your ticket: https://eu1.hubs.ly/H0xTbY_0

A huge thank you to Rogerwilco, our CX Report Sponsor at CEM Africa Cape Town 2026. 💙🧡We loved having Rogerwilco as part...
28/08/2026

A huge thank you to Rogerwilco, our CX Report Sponsor at CEM Africa Cape Town 2026. 💙🧡

We loved having Rogerwilco as part of CEM Africa this year, helping us shine a light on the trends, challenges and opportunities shaping customer experience across the industry. Their support of the CX Report played an important role in helping turn industry perspectives into meaningful insight that our community can take forward. 👏✨

Thank you to the entire Rogerwilco team for your partnership, your support and for helping us create more than just an event, but a platform for learning, conversation and ideas that continue well beyond Cape Town. 💙🧡

Missed CEM Africa in Cape Town last week? 👀 Johannesburg, you’re next! Come join us as we bring the CEM Africa experience to Sandton this November. 🥳

📍 NH Hotel, Sandton, Johannesburg | 10 & 11 November 2026
🤩 Register your interest: https://eu1.hubs.ly/H0xTc720
🎟️ Book your ticket: https://eu1.hubs.ly/H0xTb5P0

A huge thank you to Yazi, our Innovation Sponsor at CEM Africa Cape Town 2026. 💙🧡It was fantastic having the Yazi team a...
28/08/2026

A huge thank you to Yazi, our Innovation Sponsor at CEM Africa Cape Town 2026. 💙🧡

It was fantastic having the Yazi team as part of CEM Africa this year. Their fresh thinking, innovative approach and support of the CX community made them such a welcome addition to the event. 👏

Thank you to the entire Yazi team for your partnership, your energy and for helping us create such a memorable CEM Africa Cape Town. We loved having you with us and really appreciated the role you played in bringing the event to life. 💙🧡

Missed CEM Africa in Cape Town last week? 👀 Johannesburg, you’re next! Come join us as we bring the CEM Africa experience to Sandton this November. 🥳

📍 NH Hotel, Sandton, Johannesburg | 10 & 11 November 2026
🤩 Register your interest: https://eu1.hubs.ly/H0xTb6N0
🎟️ Book your ticket: https://eu1.hubs.ly/H0xTbDw0

A huge thank you to XMWize Solutions, our Innovation Sponsor at CEM Africa Cape Town 2026. 💙🧡XMWize brought such a fun, ...
28/08/2026

A huge thank you to XMWize Solutions, our Innovation Sponsor at CEM Africa Cape Town 2026. 💙🧡

XMWize brought such a fun, human and memorable energy to CEM Africa this year, and their session “What the Fluff?” was definitely one people kept talking about. 👏💬

Debi Potgieter, Founder & CEO of XMWize Solutions, joined Katie Stabler from CULTIVATE Customer Experience by Design for a fireside chat that challenged delegates to look beyond the polished language of CX and ask what customers actually feel when things get difficult, emotional or messy.

And we have to say it... Debi and Katie looked like absolute CX fairies up there. 🧚‍♀️✨ The energy, the outfits, the conversation, everything just worked. It was such a fun way to tackle a really meaningful topic, and we loved seeing how much the audience connected with it.

To Debi and the entire XMWize Solutions team, thank you for your support, your partnership and for bringing so much personality to CEM Africa Cape Town. You definitely added a little extra magic to the event. 💙🧡

Missed CEM Africa in Cape Town last week? 👀 Johannesburg, you’re next! Come join us as we bring the CEM Africa experience to Sandton this November. 🥳

📍 NH Hotel, Sandton, Johannesburg | 10 & 11 November 2026
🤩 Register your interest: https://eu1.hubs.ly/H0xTbJV0
🎟️ Book your ticket: https://eu1.hubs.ly/H0xT9ts0

A huge thank you to SmartenUp, our Innovation Sponsor at CEM Africa Cape Town 2026. 💙🧡It was fantastic having the Smarte...
28/08/2026

A huge thank you to SmartenUp, our Innovation Sponsor at CEM Africa Cape Town 2026. 💙🧡

It was fantastic having the SmartenUp team as part of CEM Africa this year. Their focus on smarter customer engagement, better experiences and practical innovation made them a great addition to the event and to the conversations happening across our CX community. 👏

Thank you to the entire SmartenUp team for your support, your partnership and for helping us create such a memorable CEM Africa Cape Town. We loved having you with us and really appreciated the energy you brought to the event. 💙🧡

Missed CEM Africa in Cape Town last week? 👀 Johannesburg, you’re next! Come join us as we bring the CEM Africa experience to Sandton this November. 🥳

📍 NH Hotel, Sandton, Johannesburg | 10 & 11 November 2026
🤩 Register your interest: https://eu1.hubs.ly/H0xTb6s0
🎟️ Book your ticket: https://eu1.hubs.ly/H0xTb4H0

A huge thank you to Kunye Cloud, our Innovation Sponsor at CEM Africa Cape Town 2026. 💙🧡It was wonderful having the Kuny...
28/08/2026

A huge thank you to Kunye Cloud, our Innovation Sponsor at CEM Africa Cape Town 2026. 💙🧡

It was wonderful having the Kunye Cloud team as part of CEM Africa this year. Their focus on smarter, more accountable customer service and helping teams manage customer communication more effectively made them a great fit for the conversations happening across the event. 👏

Thank you to the entire Kunye Cloud team for your support, your partnership and for being part of such a vibrant CX community. We loved having you with us in Cape Town and really appreciated the energy you brought to the event. 💙🧡

Missed CEM Africa in Cape Town last week? 👀 Johannesburg, you’re next! Come join us as we bring the CEM Africa experience to Sandton this November. 🥳

📍 NH Hotel, Sandton, Johannesburg | 10 & 11 November 2026
🤩 Register your interest: https://eu1.hubs.ly/H0xT8QJ0
🎟️ Book your ticket: https://eu1.hubs.ly/H0xTbwL0

A huge thank you to Boomerang BPO, our Innovation Sponsor at CEM Africa Cape Town 2026. 💙🧡It was fantastic having the Bo...
28/08/2026

A huge thank you to Boomerang BPO, our Innovation Sponsor at CEM Africa Cape Town 2026. 💙🧡

It was fantastic having the Boomerang BPO team as part of CEM Africa this year. Their energy, support and commitment to creating better customer experiences made them such a valuable part of the event. 👏

Thank you to the entire Boomerang BPO team for your partnership, for showing up with such great energy and for helping us create such a memorable CEM Africa Cape Town. We loved having you with us and really appreciate your continued support of the CX community. 💙🧡

Missed CEM Africa in Cape Town last week? 👀 Johannesburg, you’re next! Come join us as we bring the CEM Africa experience to Sandton this November. 🥳

📍 NH Hotel, Sandton, Johannesburg | 10 & 11 November 2026
🤩 Register your interest: https://eu1.hubs.ly/H0xTbJG0
🎟️ Book your ticket: https://eu1.hubs.ly/H0xT7k60

A huge thank you to Afrizan People Intelligence BPO, our Innovation Sponsor at CEM Africa Cape Town 2026. 💙🧡It was such ...
28/08/2026

A huge thank you to Afrizan People Intelligence BPO, our Innovation Sponsor at CEM Africa Cape Town 2026. 💙🧡

It was such a pleasure having the Afrizan team as part of CEM Africa this year. Their people-first approach, energy and passion for creating better customer experiences made them a great fit for the event and for the wider CX community. 👏

Thank you to the entire Afrizan People Intelligence BPO team for your support, your partnership and for helping us make CEM Africa Cape Town such a memorable few days. We loved having you with us and really appreciated the role you played in bringing the event to life. 💙🧡

Missed CEM Africa in Cape Town last week? 👀 Johannesburg, you’re next! Come join us as we bring the CEM Africa experience to Sandton this November. 🥳

📍 NH Hotel, Sandton, Johannesburg | 10 & 11 November 2026
🤩 Register your interest: https://eu1.hubs.ly/H0xTb6l0
🎟️ Book your ticket: https://eu1.hubs.ly/H0xT9l50

Address

14 Pickwick Road, Salt River
Colesberg Town
7925

Opening Hours

Monday 09:00 - 17:00

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+27211804700

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