RCA Culture development and customer experience for leading brands. Mystery Shopping • Blended Learning

The Business behind The Open Championship.In this special episode, we delve into some of the commercial aspects of the O...
14/07/2026

The Business behind The Open Championship.

In this special episode, we delve into some of the commercial aspects of the Open Championsip.

Link to the episode in the comments


She funded her first restaurant with a loan from a loan shark.She joked that if it failed, she'd just change her name.It...
10/07/2026

She funded her first restaurant with a loan from a loan shark.
She joked that if it failed, she'd just change her name.
It didn't fail.
Two decades and roughly 50 restaurant openings later, Natasha Sideris still says every single one is hard — and she'll tell you exactly why.
This week on hashtag hashtag : the hashtag story — the risky start, the deliberate refusal to scale fast, and the moment she bought her own company back.

🎙️ Link in comments.

In this week's episode of the Business Culture Podcast, we take a look at the incredible Freedom of Movement. In this ep...
04/02/2026

In this week's episode of the Business Culture Podcast, we take a look at the incredible Freedom of Movement.

In this episode, we explore the grit and philosophy behind the meteoric rise of Freedom of Movement, a brand born not in a boardroom, but in a chaotic South African home where freedom was a reward for discipline. Join us as we follow brothers Roal and Léan Boezaart from their stable corporate careers into a tiny, ten-square-meter "cupboard" office, where they risked everything to turn a childhood ethos into a leather empire.

**Episode link in the comments**


In our latest episode of the Business Culture  , we look to uncover a true South African business success story of the l...
19/01/2026

In our latest episode of the Business Culture , we look to uncover a true South African business success story of the last decade: Checkers . 🇿🇦

Join us as we explore how they defied the status quo to solve the "impossible math" of 60-minute delivery, turning a tentative pilot into a multi-billion rand cultural phenomenon that rewired how a nation values its time. ⏱️💨

Episode link in the comments.

We are currently seeking golfers in the greater Johannesburg area to evaluate a number of premium clubs in the area.Plea...
15/09/2025

We are currently seeking golfers in the greater Johannesburg area to evaluate a number of premium clubs in the area.

Please email [email protected] for any questions or register via the link in the comments!

Become a mystery shopper with RCA. Visit restaurants, hotels, retail stores, wine estates and golf courses in your spare time.

If you're a   and enjoy playing different courses, sign up as a mystery shopper and evaluate our partner destinations as...
30/07/2025

If you're a and enjoy playing different courses, sign up as a mystery shopper and evaluate our partner destinations as a mystery golfer.

Register by clicking on the link in the comments or DM us should you have any questions.

Congratulations to RCA client  for achieving another outstanding set of results in the annual centre wide customer exper...
31/10/2024

Congratulations to RCA client for achieving another outstanding set of results in the annual centre wide customer experience audits. A remarkable accomplishment to be achieving 80%+ across a footprint of this many tenants. Well done to all.

A fantastic inaugural edition of the V&A Waterfront neighbourhood tenant awards. This years mystery shopper audits deliv...
26/09/2024

A fantastic inaugural edition of the V&A Waterfront neighbourhood tenant awards.

This years mystery shopper audits delivered some superb results across the board.

Thank you to the V&A for the opportunity to play a role in this iconic neighbourhood and destination.

10/07/2024

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