Wilson Community College - Small Business Center

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Wilson Community College - Small Business Center

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To register for no-cost confidential counseling, seminars, or online programs, contact the Small Business Center at [email protected] or 252-246-1209.

10/15/2026

Magical Hospitality for Entrepreneurs: Customer Service that Wows
Four-Part Webinar Series | Noon - 1 PM
Wednesdays, October 28 through November 18

Hospitality has the power to turn an ordinary interaction into an unforgettable experience. In this four-week Wednesday series, you’ll learn how to design and deliver service so seamless, warm, and memorable that it feels like magic. If you own, operate, or participate in a client-facing business, this course will equip you with the mindset, systems, and secrets to earn raving fans and repeat business, regardless of your industry. Each week focuses on a new “act” in the show.

NOTE: A separate registration is required for each webinar, and a certificate of completion will be offered to those who participate in all four webinars.

Week-1: October 28
Welcome to the Magic
An Introduction to Hospitality That Connects and Converts
Register here: https://www.ncsbc.net/workshop.aspx?ekey=580460077

Week-2: November 4
The Illusion of Effortlessness
Crafting Atmosphere & Mastering the Details Guests Remember
Register here: https://www.ncsbc.net/workshop.aspx?ekey=580460079

Week-3: November 11
The Art of the Unexpected
Balancing Expectations, Flexibility, and Service Recovery
Register here: https://www.ncsbc.net/workshop.aspx?ekey=580460082

Week-4: November 18
The Applause Effect
Turning Happy Guests into Raving Fans and Repeat Customers
Register here: https://www.ncsbc.net/workshop.aspx?ekey=580460085

10/14/2026

"When I began dreaming of opening a multi-vendor store, I knew it would involve much more than just securing a building and buying products to sell. I had a whole lot to learn. Fortunately, through the Wilson Community College Small Business Center, I have participated in countless seminars and webinars which have given me the knowledge and confidence needed to succeed in getting my business off the ground. Thanks to that training and the unending support from SBC Director Melissa Evans and her staff, I have no doubt that my store will be a success." Sally Jenkins

10/07/2026

"I am very lucky to have connected myself with the SBC. Melissa and her team have been an absolute wealth of knowledge, resources, and encouragement. All workshops and events have been helpful and full of expertise!" Sheena Morris

10/05/2026

Using Social Media to Promote Your Small Business
Live Webinar | Wednesday, October 14 | Noon - 1 PM

During this webinar, we will explore the tactical aspects of social media marketing for entrepreneurs, including the when, where, and how to post for maximum effect and results. We will also address the age-old dilemma of whether or not to respond to online comments. By the end of the session, participants will be equipped to expand their social media influence and visibility in this increasingly social world.

Register here: https://www.ncsbc.net/workshop.aspx?ekey=580460048

09/30/2026

"We appreciate the guidance in getting our business properly registered. The resources we were pointed to saved us lots of time in trial and error." Wendy Wells and Stephanie Batten

09/29/2026

The Digital Marketing Roadmap
Building Your Small Biz Complete Online Marketing Plan
Webinar | Wednesday, October 7 | Noon-1 PM

This webinar will provide small business owners with a high-level framework and actionable tactics for developing an effective digital marketing plan, with a focus on the Five Steps to Winning on the Web:
• Getting found online
• Getting ranked on search engines
• Getting engagement through social media
• Getting leads - converting online interactions into sales
• Getting smarter through online metrics

Participants will gain a solid understanding of the levers they can pull to drive online business.

Register here: https://www.ncsbc.net/workshop.aspx?ekey=580460049

09/25/2026

Nonprofit Day Webinar Series
Thursday, October 8
9 AM - 8:30 PM

NOTE: A separate registration is required for each webinar, and a certificate of completion will be offered to those who participate in all 5 webinars.

9 AM - 11 AM
How to Start a Nonprofit
Register here: https://www.ncsbc.net/workshop.aspx?ekey=580460069

11:15 AM - 1:15 PM
How to Develop or Restore Bylaws for a Nonprofit
Register here: https://www.ncsbc.net/workshop.aspx?ekey=580460070

2:15 PM - 3:45 PM
Nonprofit Board Development: Building Active, Engaged Boards
Register here: https://www.ncsbc.net/workshop.aspx?ekey=580460071

4:30 PM - 6 PM
How to Apply for a 501c3
Register here: https://www.ncsbc.net/workshop.aspx?ekey=580460072

6:30 PM - 8:30 PM
Grant Writing 101
Register here: https://www.ncsbc.net/workshop.aspx?ekey=580460073

Participation in this webinar series will also satisfy 5 of the requirements for our Nonprofit Academy Certificate. For more information, email [email protected] or visit https://www.wilsoncc.edu/small-business-center/sbc-academy-certificates/.

09/24/2026

How to Write a Business Plan
Live Webinar | Wednesday, October 7 | 9-11 AM

A business plan can be the most important tool for a small business owner. Learn how to turn your ideas into a solid plan for financing and long-term success. Learn the important components of a business plan, and lay the foundation for a winning plan. Find out how marketing, operations, and finance are interrelated. Discover how a business plan is used by potential lenders, the do’s and don’ts of writing a plan, and steps for making the process easy. This webinar is designed for new and established business owners.

Register here: https://www.ncsbc.net/workshop.aspx?ekey=580460068

09/23/2026

"The Wilson Community College Small Business Center has been an important resource in the growth of Liquid Lounge LLC. Through one-on-one counseling, mentorship, and educational resources, the SBC helped me move beyond simply having a business idea and building the structure needed to operate and grow it. The guidance I’ve received has helped me strengthen my business planning, make more informed decisions, and become more confident as an entrepreneur. Having access to knowledgeable support right here in our community has been invaluable to my journey." Gereanoa Holloway

09/22/2026

QuickBooks Hands-on Workshop for Small Business Owners
Six-Part On-Campus Workshop
Tuesdays, October 6 through November 10 | 6-7:30 PM
Location: WCC Main Campus, Building G, Room G105

Designed specifically for small business owners, this comprehensive six-part workshop series provides an in-depth exploration of QuickBooks Online. Held on campus in a fully equipped computer lab, each session offers hands-on learning with guided instruction, allowing participants to build confidence and skills in managing their business finances. Whether you're new to QuickBooks Online or looking to enhance your current knowledge, this series will cover essential topics such as set-up, invoicing, accounts receivable, accounts payable, bank transactions, financial statements, and more.

NOTE: A separate registration is required for each session, and a certificate of completion will be offered to those who attend all six sessions.

Part-1: October 6 | Company Setup, Chart of Accounts, and User Permissions
Register here: https://www.ncsbc.net/workshop.aspx?ekey=580460067

Part-2: October 13 | Inventory Setup and Sales Tax
Register here: https://www.ncsbc.net/workshop.aspx?ekey=580460074

Part-3: October 20 | Customer Setup, Invoicing, and Accounts Receivable
Register here: https://www.ncsbc.net/workshop.aspx?ekey=580460075

Part-4: October 27 | Accounts Payable, 1099 Coding, and Check Writing
Register here: https://www.ncsbc.net/workshop.aspx?ekey=580460076

Part-5: November 3 | Bank Transactions and Apps
Register here: https://www.ncsbc.net/workshop.aspx?ekey=580460078

Part-6: November 10 | Financial Statements, Bank Reconciliation, and Shortcuts
Register here: https://www.ncsbc.net/workshop.aspx?ekey=580460081

Address

4815 Ward Boulevard
Wilson, NC
27893

Telephone

+12522461232

Website

https://www.wilsoncc.edu/, https://www.wilsoncc.edu/sbc

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