08/27/2026
Every site has a Gary.
30 years in. Never wrote anything down because he never had to. Knows which ISO is wrong, which vendor actually delivers, and why you never trust the '09 revision.
The uncomfortable math is that: when Gary retires, your site doesn't lose one planner. It loses the training department nobody ever built.
You can't stop Gary from retiring. You can make sure the next planner isn't starting from a blank notepad.
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