08/28/2026
NASFAA reported last week on an issue with how StudentAid.gov displayed the Graduated and Extended Graduated repayment plans. The Department of Education (ED) has since updated the site's display: it no longer shows a range of payments, instead displaying a single payment figure, and has corrected the accompanying explanatory text to reflect that payments start low and increase over time, consistent with how these plans actually function.
NASFAA has identified an issue with how StudentAid.gov displays the Graduated and Extended Graduated repayment plans for borrowers logged into their accounts.
The site's description says monthly payments start high and gradually decrease, and the displayed payment range also goes from high to low, both of which are the opposite of how these plans actually work. The issue does not occur when borrowers manually enter loan balances rather than logging in.
NASFAA has notified the Department of Education and will update members as more information becomes available.