Shannon Smith

The Neuroscience of Trust Managers have tried various strategies and perks to boost employee engagement—all with little impact on long-term retention and performance. But now, neuroscience offers some answers. Through his research on the brain chemical oxytocin—shown to facilitate collaboration and teamwork—Zak has dev...

🤔 How many of these do you incorporate into your business?

14 Amazon Leadership Principles and Why They Matter Read about what you can learn from the Amazon leadership principles touted by one of the most successful companies in the world.

The Most Important Leadership Competencies, According to Leaders Around the World Research over the past few decades has shown us that the most important leadership qualities are centered around soft skills and emotional intelligence. But do these skills point to deeper competencies? A survey of 195 leaders from more than 30 global organizations suggests that there are five major...

You’re a Leader Now. Not Everyone is Going to Like You. As a manager, almost everything you do will have the potential to trigger conflict. You have to make decisions that not everyone is going to like and you can only do that if you get comfortable with conflict. The best place to start is with your own team. The next time you find yourself avoiding a d...

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The Role of a Manager Has to Change in 5 Key Ways Management has long been associated with the five basic functions: planning, organizing, staffing, directing, and controlling. These default dimensions are sufficient when pursuing a fixed target in a stable landscape. But take away the stability of the landscape, and one needs to start thinking abo...

15 signs you’re more respected at work than you realize We all want to feel appreciated in the workplace. In fact, studies have shown that getting the recognition we deserve matters more to us than financial reward. Feeling respected by […] More

Why a One-Size-Fits-All Approach to Employee Development Doesn’t Work Exceptional bosses don’t leave it to HR to create career progression programs for their team members. They personalize their coaching, support, and teaching efforts. They don’t just track the big learning opportunities granted to their employees. They also understand the nuances of how people ar...

How to Work for a Boss Who Has a New Idea Every 5 Minutes Visionary bosses can be exciting, fun, and innovative. They can also feel overwhelming when there’s no way that you can keep up with all of their creative ideas. Instead of letting their ideas overwhelm you, take it as an opportunity to manage up. The next time your boss rattles off a slew of new ...

Productivity Skills to Help You Gain Time Back Most of us are incredibly careful about how we spend our money. But when it comes to our time, we hardly give it a second thought. The good news is that there are easy ways to take some of your time back. Process-oriented tasks that can’t be automated should at the very least be delegated or outso...