Treat 'em Right Seminars

Treat 'em Right Seminars We teach your workers how to keep your brand's promise. Louis.
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Creators of 1st ever e-learning series for guest-facing workers,
Treat 'em Right enhances visitor experiences with edgy, entertaining custom education. E-learning, Management consulting, inter-active keynotes, breakouts and feature articles are all vehicles to present transformational, cutting edge strategies, tactics and real results. After a 17 year career with industry leader Anheuser-Busch, Phil began consulting and training in 2000 for the Employer's Association AAIM in St. During the 8 years of facilitating and consulting for the 1000 employer/members, he started speaking at state, regional and national conferences in Tourism and Hospitality. All products and topics revolve around the Experience Economy and the New Rules applied to consumerism by successful organizations.

https://www.linkedin.com/posts/philbruno_we-just-received-the-best-feedback-any-hospitality-activity-7355681766034063361...
07/28/2025

https://www.linkedin.com/posts/philbruno_we-just-received-the-best-feedback-any-hospitality-activity-7355681766034063361-zlQl?utm_source=share&utm_medium=member_desktop&rcm=ACoAAAAVdxYBp8uzrOJPtgz9ktM6aN2s0G6h-r0

We just received the best feedback any Hospitality training program could get.... " I thoroughly enjoyed the Heart of Hospitality Training Program! The courses offered a well-balanced mix of lessons, quizzes, and real-world insights that made learning both engaging and practical. The modules were th...

Great article on Generational needs while traveling.
04/09/2025

Great article on Generational needs while traveling.

PGAV’s Voice of the Visitor 2025 is now available! Here are some key highlights—download the full report for more insights.

https://treatemright.com/statewide-visitor-experience-education-program/
09/18/2024

https://treatemright.com/statewide-visitor-experience-education-program/

The Mississippi Tourism Association is launching a statewide visitor experience education program made possible by outstanding advocacy efforts! The legislature funded a visitor experience education program for tourism industry employees in May. For the next three years, 25 Mississippi destination m...

09/18/2024

2024 will go down as the year of the grand resident push-back on mass tourism across the globe, most evident in Europe. Those of us in Destination Marketing and Leadership are well aware of what causes residents to protest levels...

It's great when you get national recognition from the industry you love!
09/04/2024

It's great when you get national recognition from the industry you love!

5 Emerging Trends in the World of Visitor Services Contact Alyssa Poulin, CTA by email By:  Alyssa Poulin, CTA schedule 12 min read calendar_today September 4, 2024 Bottom Line: Community Connection Professionals Task Force members share their insights on the top trends in visitor services and dest...

06/27/2024

Looking for DMO Visitor Experience Execs who want to learn and share from other VX Execs.

The Visitor Experience role is so new that we are going in several directions at once and there is no sense of community among us. I'd like to start a collaboratory where we can:

Learn about eachother's goals

Hear best practices

How to measure results

Just get to know whose out there....

Interested?

Meessage me back

Or

[email protected]

06/27/2024
Experience Economy fans - Here is where we are going!
06/24/2024

Experience Economy fans - Here is where we are going!

The Experience Economy’s original pioneer, Joe Pine, shares a sneak preview of the follow up to his seminal, best-selling The Experience Economy: The Transformations Book.

Address

6786 China Lake Drive
St. Louis, MO
63129

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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+13142216037

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