Ahmed Abusharbain

10/16/2026

10/16/2026

Body language can change the entire tone of a conversation.

Ahmed gives a simple example:
Pointing at someone can immediately feel confrontational.

But saying:
“I’m here to help you.”
“What can I do for you, sir?”
with open hands sends a completely different message.

Ahmed says:
“Open hands are very welcoming and peaceful.”

The words matter.
But the way you deliver them matters too.
Don’t escalate. Communicate.

10/15/2026

The customer experience begins the moment someone walks through your door.

Before you explain the product.
Before you discuss the price.
Before you try to make the sale.

They are already noticing how you react to them.

Ahmed says:
“You need to approach people with open heart, open chest, open arms.”

Sometimes great customer service begins with something as simple as:
“How can I help you?”

Your attitude is part of the experience.

10/15/2026

Change can be uncomfortable.

It can make business owners nervous.
But ignoring it does not make it disappear.

Philip says:
“You either adapt or die.”

Ahmed adds that this applies across industries.

The market will keep moving.
The question is whether your business is willing to move with it.

10/14/2026

You won’t always feel motivated.

Sometimes you’ll be tired.
Sometimes nobody will support you.

Sometimes you’ll be scared, rejected, or questioning whether you’re ready.

That’s when four words can change the way you move:
“I do it anyways.”

Not because the fear disappears.
Not because everything suddenly becomes easy.

But because you stop waiting for perfect conditions before taking action.

10/13/2026

Moving a parent into senior living can bring together a lot of difficult decisions at once.

Care.
Finances.
Family opinions.
Fear of making the wrong choice.

Philip says:
“The act of moving your parents into senior living is not easy.”

And sometimes even families that normally get along start struggling during the process.

Because this is not something you want to get wrong.

It’s your mother.
It’s your father.

That’s why finding the right level of care matters so much.

For businesses serving families during these moments, the transaction should never come before understanding what the family is actually going through.

10/13/2026

The customer experience starts before you ever explain the product.

Ahmed says:
“The world is communication.”

When someone walks into your business, how do you react?

Do you look surprised they are there?
Do you make them feel like they are interrupting you?

Or do you welcome them with:
“Hey, how are you?”
“How can I help you?”

Sometimes the smallest change in how you approach people can completely change the interaction.

First impressions start before the sale.

10/12/2026

Moving a parent into senior living can bring out emotions families were not expecting.

As Philip explains:
“It’s one of the toughest times in families’ lives.”

Everyone wants to make the right decision, but questions come quickly:
What level of care do they need?

What can the family afford?
What happens next?

And when the decision involves your mother or father, it carries a completely different weight.

Finding the right care is about much more than simply finding a place to live.

10/12/2026

Too busy. Too tired. Not ready yet.

There will always be a reason to wait.

But if you keep waiting, nothing changes.

Find one reason to start.

That one reason might be all you need to move forward.

10/11/2026

Great businesses are built on real relationships 🤝

Stopped by Merisel Computers to connect talk business and support the people doing the work every day.

Nothing replaces getting out there listening to dealers and understanding what they need to keep growing.

Always good connecting with the people who keep this industry moving 💪