eDirectGlass

📢 Meet ArrivalSync - now included in the eDirectGlass TechPro Mobile Edition.

For just $19.95/month, technicians get the tools and resources they need to service customers, stay organized, and take control of their day.

With ArrivalSync, your customers can:

• Track their technician in real time with live-map updates
• View technician profile details
• Receive automated arrival updates
• Enjoy a modern experience similar to their favorite rideshare apps

💪 TechPro Mobile Edition helps put your team in motion with the information they need, right from the field.

Getting started is simple:
eDirectGlass account starting at just $5/month
Complete shop management with advanced features for just $89.95/month

Modern tools for modern auto glass shops.
Learn more at www.edirectglass.com
🏁 FREE 30-Day Trial - Signup Today!

🚀 Introducing the eDirectGlass Next-Generation AI Plug-In for Social Media & Websites!

We’re proud to announce the launch of our Next-Generation AI Plug-In, unveiled live at the 2025 SEMA Show in Las Vegas!

Fifteen years ago, eDirectGlass became the first technology company in the auto glass repair and replacement (AGR) industry to deliver real-time online quoting and scheduling. Today, we’re taking that innovation even further with AI-driven accuracy, automation, and customer experience like never before.

💡 What it does:
✅ Delivers over 98% quoting accuracy
✅ Shows real-time supplier availability
✅ Enables customer self-scheduling
✅ Works with any shop — no matter your POS or management system
✅ Integrates seamlessly with websites and social media pages

This powerful new tool allows shops to serve customers instantly — anytime, anywhere — giving independent businesses the edge they deserve.

🧠 Try it for yourself:
👉 Social Media Plug-In Demo: Shades Auto Glass on Facebook - https://www.facebook.com/shadesautoglass/ (click Message)
👉 Website Plug-In Demo: www.edirectglass.com/aiwebsales

Special thanks to our partners and clients who continue to inspire innovation across the AGR industry.

Together, we’re shaping the future of auto glass technology.

Support Update:
Pilkington is offline for "scheduled maintenance" on 11/23/2024 between 5PM EST for up to 4 hours. You may get errors because Pilkington does not provide an "OFFLINE STATUS". If you need to work around these errors, just remove your Pilkington credentials in your eDirectGlass account.

As the end of the year approaches, we just wanted to take a moment to say THANK YOU to all of our subscribers and automotive glass industry partners. We appreciate your business and we look forward to seeing you again in the new year.

🆕 Auto Part Verify Feature

Do you have multiple browser tabs open to perform part matching? Then we have a massive time saving solution for you..... Auto Part Verify!

Auto Part Verify, an add-on to the subscription Verify Part Match feature powered by AutoBolt, will automatically select the correct part and take you right to the quote/invoice build screen. This feature will save you time and money while increasing your customer satisfaction and quote efficiency.

Say good-bye to multiple browser tabs, awkward cut-and-paste, and say hello to fast, friendly, and efficient quoting today!

Choose from one of these plans!
👉 Pay As You Go - $1.75 each
👉 50 Plan - $24.99 per month, $1.00 each over 50
👉 100 Plan - $44.99 per month, $1.00 each over 100
👉 150 Plan - $67.50 per month, $1.00 each over 150
👉 200 Plan - $85.99 per month, $.90 each over 200
👉 500 Plan - $174.00 per month, $.90 each over 500

To add the Verify Part Match feature to your eDirectGlass account click this link (https://procuratio360.coffeecup.com/VerifyPartMatch%20Upgrade%20Form/ ) and complete the add-on subscription form.

https://www.youtube.com/watch?v=hSHMQgxYmsg

eDG Auto Part Verify Feature

We're so thankful for all our subscribers, industry partners, and those that support our company. Thank you for an exceptional year.

Have a Safe and Wonderful Thanksgiving.

THANKSGIVING HOLIDAY SUPPORT HOURS
- 11/22: Closed from 3pm Mountain
- 11/23 to 11/24: Closed
- 11/25 to 11/26: Limited Online Support Staff

With much thanks,
Gary Hart
Founder

Check out part one of a two part podcast from the IGA with James Chapman. Make sure you hit the SUBSCRIBE button on the IGA YouTube channel and like the video so you can always be alerted to the latest content and podcasts from the IGA.

What it Takes to be a Winner and Succeed in the AGR Industry Part 1 In this episode, part one of two parts, we interview James Chapman of Richardson Glass Service and the 2023 XYG Auto Glass Technician Olympics Gold Medal (Fi...

💯 eDirectGlass is the leader for automotive glass repair and replacement point-of-sale and shop management since 2001. eDirectGlass has been built for independents by independents and contains the most features to help shops achieve profitability while maintaining a high-level of customer satisfaction.

🙌Check out this interview with Drift Chris of the Auto Glass Tech Talk Facebook group that showcases the power of eDirectGlass.

https://youtu.be/_IK0-vIsDcM?si=z9h9-lvRJjJpfkTD

Auto Glass Tech Talk - E Direct Software Demo Check out the Auto Glass Software by E Direct Glass. This is a full glass software with NAGS pricing, EDI capability, VIN Search Paired with AutoBolt, and ma...

SERVICE ALERT - If you rely on Mygrant for your pricing profiles or inventory lookup, you will have reduced speed and service in your eDirectGlass account as Mygrant is DOWN and not responding.

You can remove your Mygrant credentials to speed up your responses but please note, your Mygrant pricing profiles WILL NOT WORK until Mygrant restores their service.

And for the record, Mygrant NEVER informs their trading partners, like eDirectGlass, when they have an outage or issues. For 20 years we have complained they need better IT response and of course they ignore that request too!

A key piece of equipment that handles network failure for the entire global eDirectGlass network had failed early this morning and didn't alert the network team as it occurred. It took longer to get back up due to swapping out the equipment and reconfiguring the new devices. The team is now working on redundancy for this gap so this does not happen in the future. Our apologies for any inconvenience this may have caused.