VBO Tickets

VBO is where donations grow.

Don't leave donation revenue on the table.

Not because donors won’t give—
but because pledges can be difficult to manage.

We built VBO’s pledge tools to change that.

• Track pledges without spreadsheets
• Apply payments over time
• See what’s committed vs. collected
• Manage everything in one system

If you want to increase donor value—not just transactions—

Let’s talk.

Ticketing is no longer just a backend system.

The best teams are starting to operate in the future.

Seeing what’s happening in real time.

For years, most promoters relied on reports after the fact. Now, with VBO Event Manager 3.0 they operate while sales are happening.

That’s the shift behind Event Manager 3.0.

Here’s a look at the new Promoter Dashboard

Not reports. No delays.

Live visibility into:

- Revenue
- Customer activity
- Active cart sessions
- Sales by event

When you can see what’s happening in the moment, you can actually act on it.

That’s what it means to operate in the future.

If you're thinking about ticketing as more than just a transaction, visit VBO.

We’ve expanded Event Manager 3.0 across all VBO clients—and the biggest shift is more real-time visibility.

Teams can now see what’s happening across ticket sales, customers, and box office activity as it unfolds—not after the fact.

That includes:
• Live dashboards for revenue and performance
• Real-time insight into customer activity
• Tools like Live Carts to monitor and support active checkout sessions

Appreciate the UI/UX feedback and feature improvements from our many clients as we’ve rolled this out.

If you’re managing on-sales, subscriptions, or day-to-day box office operations, this gives teams a much clearer view into what’s actually happening in the moment.

More here: https://www.vbotickets.com/newsroom

When an event is canceled or rescheduled, refunds can quickly become a major operational burden - but not with the VBO Event Manager Platform.

Our Mass Refund feature can save the day and a lot of time for your box office.

Instead of processing refunds one transaction at a time, your team can issue refunds across hundreds—or thousands—of orders in just a few steps. Whether it’s tickets, registrations, or merchandise, Mass Refund helps you move quickly while keeping financial records accurate.

We’ve also recently enhanced the feature to support bulk merchandise refunds, making it easier to handle complex orders tied to events.

Less manual work. Fewer errors. Faster response for your customers.

We’ve worked for over a decade with performing arts organizations that have been printing tickets with BOCAs — across full seasons, touring productions, student matinees, and sold-out weekends.

One consistent lesson:

The final hour before curtain exposes everything.

Exchanges spike. Will call builds. Reprints happen in real time. Multiple windows are printing simultaneously.

That’s when reliable ticketing software, properly configured hardware, and responsive support matter most.

If your box office team is troubleshooting on show nights instead of serving patrons, it may be time to reassess your setup.

If you’re evaluating options heading into your next season, consider VBO.⁠

Box office lines don’t forgive slow hardware.

VBO Tickets integrates seamlessly with BOCA Systems, the industry standard in thermal ticket printing.

Many performing arts venues rely on BOCA printers for fast, reliable ticket production — and VBO supports clean integration for professional concert ticket stock.

Reliable hardware + responsive ticketing support = smoother show nights.

INTIX 2026: Great People. Brilliant Ideas.
We’re grateful for the time with clients and industry peers last week in Las Vegas—real conversations, real collaboration, and a lot of exciting ideas for the future of ticketing.

Thanks for making INTIX such a great show. See you next year in New Orleans!

We’re excited to announce the launch of VBO Tickets Event Manager 3.0 as we're at INTIX 2026 in Las Vegas.

Event Manager 3.0 introduces a modernized backend UI/UX designed specifically for event ticketing professionals—with a focus on usability, clarity, and operational efficiency for performing arts organizations, museums, colleges and universities, and any event promoter.

Built with direct input from VBO clients around the world, Event Manager 3.0 reflects how ticketing teams actually work behind the scenes—especially during peak sales periods and live events.

Event Manager 3.0 is currently being introduced through a guided beta program, with broader availability to follow.

If you’re attending INTIX 2026, we’d love to connect.

Hello, Las Vegas!

INTIX 2026 is officially underway, and VBO Tickets is here as an official sponsor.

Looking forward to great conversations, familiar faces, and new connections this week.

See you at INTIX.

See you soon!

The VBO Tickets team is headed to Las Vegas next week as an official sponsor of INTIX 2026, and we’re looking forward to connecting with the live events community.

If you’re attending, we’d love to say hello.

Las Vegas, NV | January 26–29

Simplify with VBO’s powerful Registration Engine.

Classes, camps, and multi-session programs come with real operational complexity—registration, payments, waivers, session enrollment, and confirmations all need to work together.

The VBO Registration Engine brings everything into one fully integrated system, so your team can manage programs end to end without spreadsheets, paper forms, or disconnected tools.

If your organization runs registration-based programs, this is a smarter way to manage them.

Learn more or book a demo at vbotickets.com