Infinx Healthcare

Every revenue cycle team has some version of “go ask Sarah.”

The payer quirks only a few people know.
The unwritten rules for which claims to work first.
The shortcuts that live in someone’s head, not your process.
That tribal knowledge can feel efficient until it becomes a risk.

Because what happens when:
- your expert leaves,
- you need to ramp a new hire fast,
- or experienced talent is hard to find?

Suddenly prioritization becomes inconsistent and recovery depends on who’s working, not what’s most collectible.

This is where AI can make a big difference.
AI helps teams scale expertise by:
- prioritizing claims by collectibility and dollar impact
- surfacing payer patterns that normally take years to learn
- reducing wasted touches on low-yield work

So you are not relying on tribal knowledge to drive recovery. You are relying on repeatable, data-backed decisions anyone can follow.

Because the goal is not a few stars who know what to do.
It is a system that helps every rep make the best next move.

See how RCM Plus eliminates tribal knowledge and prioritizes your highest-value claims → https://na2.hubs.ly/H05Y_d_0

Manual prior auths are consuming your staff's time while preventable denials pile up and aging A/R burns through cash flow. If this sounds familiar, you're not alone.

Walking into HFMA Annual Conference (June 7-10, National Harbor, MD), you'll see hundreds of AI vendors making the same promises. Which partners can actually deliver?

Taylor Searfoss (VP, Ni2 Health), Sean Dennehy (VP Business Development), and Michael Mahoney (Senior Director, Business Development) will be at Booth #636 with real outcomes from health systems like yours:

For example, a multi-site ambulatory clinic (~$70M revenue cycle):
✓ Reduced A/R over 90 days
✓ Recovered aging A/R during EHR transition
✓ Performance-aligned engagement; we get paid on results

How do we restore predictable cash flow?

AI agents handle routine tasks while RCM specialists manage exceptions and payer changes. Our Healthcare Revenue Operating System orchestrates technology plus expert services, integrates with your EHR without rip-and-replace, and has proven results across 800+ healthcare organizations serving 150K+ providers.

The challenges we solve:
• Prior authorization backlogs from payer reforms shifting burden to providers
• Preventable denials from incomplete patient access workflows
• Margin pressure that demands measurable ROI backed by proof
• A/R aging in authorization-heavy service lines

🎯 CFOs & VPs Revenue Cycle: Our executive meeting slots are filling up.

Book your 15-minute pre-show consultation: https://www.infinx.com/tradeshow-events/2026-hfma-annual-conference/

Can't book ahead? Stop by Booth #636. Plus: pick up a complimentary wellness kit. Solving revenue problems starts with taking care of the people doing the work.

Alabama Healthcare Financial Management Association (HFMA) leaders told us they need measurable results in 90 days. Improved clean claim rates. Faster A/R cycles. Lower cost to collect without adding headcount.

Taylor Searfoss, VP at Infinx spent three days at the Alabama HFMA Annual Institute hearing from healthcare finance leaders about the challenges they're navigating: rising denial rates, IDR complexity, and the persistent gap between patient access and patient accounting.

The pattern was clear. Health systems want outcomes they can track quarter over quarter, delivered on timelines that matter to their CFOs.

Thank you to the Alabama HFMA chapter for the hospitality and to everyone who shared their time with us. If we didn't connect at the event, Taylor has limited follow-up slots this week: https://na2.hubs.ly/H05VFcC0

What's the biggest barrier your team faces to improving clean claim rates in 90 days?

Our CMO, Radhika Tandon, is featured in the latest issue of Winning by Design's Growth Journal.

In this interview, Radhika shares her path from patent litigation in Silicon Valley to leading go-to-market at Infinx. What stands out: her perspective on how executive teams govern growth as a system.

A few key insights:

✅ Growth operates as a system. When knowledge lives in silos and scattered folders, organizations rely too heavily on individuals instead of shared infrastructure. Durable growth requires intentional design across people, process, technology, and the customer experience.

✅ AI scales whatever foundation you've built. Strong operational systems become stronger with AI. Weak ones break faster. The companies that succeed will build the foundation first, then use AI to multiply what already works.

✅ Cross-functional alignment determines ex*****on speed. Marketing sets up sales conversations. Sales sets up customer success for retention. Every handoff either compounds momentum or creates friction.

✅ The customer journey is the growth engine. Acquisition matters. So does how customers experience the product, whether you deliver on the impact you promised, and how long they stay.

At Infinx, we're building AI-enabled solutions that help healthcare organizations navigate the complexity of the revenue cycle. Radhika's systems-oriented approach shapes how we think about growth, enablement, and delivering value to our customers.

Full interview below. 👇

Manual prior authorizations are consuming staff time, preventable denials are piling up, and aging A/R is burning cash flow. If you can relate, you're not alone. Many revenue cycle leaders feel your pain.

Walking into Healthcare Financial Management Association (HFMA) Annual Conference 2026, hundreds of AI vendors are going to be making the same promises.

Which partners can actually heal revenue pain?

Join us live virtually for a pre-HFMA Office Hours panel:
A Buyers Guide: How to Separate Revenue Cycle Strategy from Noise
Thursday, June 18, 2026
11:00 AM PT / 1:00 PM CT / 2:00 PM ET

We'll discuss:

- The real business problems revenue cycle leaders are bringing to HFMA (not vendor promises)
- How to evaluate AI and automation claims when you need measurable results in 90 days
- What separates a strategic RCM partner from another vendor adding to the chaos
- Questions to ask before you sign anything

Walk the floor with a plan.

Register: https://na2.hubs.ly/H05SK2Y0

If you're planning to attend AC26, visit us at Booth #636 for your RCM Recovery Kit; because every revenue cycle leader deserves to find calm after HFMA Annual Conference.

Prior authorization delays costing you 15+ staff hours per week?

If order entry backlogs, prior auth delays, or billing errors are eating into your margins, Infinx is heading to Nashville to help. We're attending RedSail Technologies Connect 2026 Pharmacy Conference (June 4-7, 2026 at the Ga***rd Opryland Resort in Nashville) to meet with LTC and community pharmacy leaders who are ready to eliminate the manual workflows slowing down patient care and revenue.

Meet Derek Taylor, PharmD, Senior Director of Pharmacy Client Services at Infinx, to discuss:

→ AI-powered Rx order entry and triage

→ Non-clinical prior authorization support (via CoverMyMeds)

→ Medical billing for immunizations and clinical services

→ How Infinx's direct-employee model eliminates the BPO accountability gap

Managing 10 LTC facilities or processing 500+ daily prescriptions? Bring Derek one workflow challenge.

Reserve your 15-minute strategy session: https://na2.hubs.ly/H05QN1S0

What's your biggest operational bottleneck right now?

$50 billion for rural health transformation.
But here's the question no one is asking:

What happens when the funding runs out?

The Rural Health Transformation Program is making headlines. Rural hospitals and health systems are reviewing applications right now.

But Scott Cook, our VP of Business Development has watched this pattern repeat for decades:

→ Build programs dependent on grant dollars
→ Hire staff without sustainable revenue
→ Implement technology without long-term plans
→ Watch it unwind when funding expires

Temporary funding = temporary solutions.

This Thursday, we're tackling the real question:

How do rural providers turn short-term dollars into permanent improvement?

Office Hours: The $50B Rural Health Question
Thursday, May 28 | 11am PT / 1pm CT / 2pm ET

Guest: Scott Cook, VP of Business Development at Infinx
Host: Stuart Newsome, VP of RCM Insights at Infinx

What we'll cover:

✓ What the program actually supports (and doesn't)
✓ Why state-by-state variability will make or break your strategy
✓ How to build programs that survive beyond grants
✓ Where revenue cycle becomes your sustainability engine

The goal: build capacity that outlasts the grant cycle.

Register: https://na2.hubs.ly/H05LsVM0

Yesterday we announced our New Orleans Center of Excellence. Today we're opening the doors.

This marks another step in our Gulf South expansion. We now have offices across Louisiana, Alabama, and Texas, putting our revenue cycle expertise and agentic AI solutions closer to the healthcare organizations we serve. Response times get faster. Partnerships get deeper. And we're creating several new positions in the New Orleans job market.

We're hosting an open house today for our customers and partners with our leadership team: Jason Adams (President, Acute Care), Peggy Kelly (SVP, Revenue Cycle), Tim Anderson (EVP, Operations), Andrew Kuzmen (Chief of Staff), and Stuart Newsome (VP, RCM Insights).

This investment reflects our confidence in Louisiana's workforce and our commitment to the region where many of our customers and partners operate. We strengthen healthcare organizations so care reaches more people; and that work happens locally.

Read the full announcement: https://na2.hubs.ly/H05G_zl0