USD ITS Help Desk

Thank you for your patience! The MySanDiego Portal is back up and running! If you encounter any further issues, please give us a call at 619-260-7900 or email [email protected]

⚠️ SERVICE INTERRUPTION ⚠️
The MySanDiego Portal is currently inaccessible. Our Enterprise Applications team is aware of the issue and currently working toward a resolution. Thank you for your patience!

😄 Thanks for your patience, Toreros! Our phone system is back up and running, and we are standing by to answer your calls! 📞

619-260-7900 | [email protected]

⚠️ The Help Desk is currently experiencing an issue with our phone system and we are unable to take incoming calls. We are working toward a resolution ASAP! In the meantime please email us at [email protected] if you need assistance. Thank you for your patience!

✉️ If you are experiencing issues loading your email, try clearing your browser's cache and cookies! Instructions can be found here https://usdkb.sandiego.edu/s/article/How-can-I-clear-my-browser-s-cache

Call the Help Desk at 619-260-7900 if you need further assistance

🌼 Spring Break is almost here! Please note our hours for next week: Monday - Friday 8:00am - 5:00pm 🌷

⚠️UPDATE⚠️The MySanDiego Portal is back up!
Please be prepared for intermittent sign-on issues as ITS investigates the root issue. For best performance, ensure you log in with your username in all lowercase letters and periodically clear your browser's cache/cookies. Thank you!

⚠️ SERVICE INTERRUPTION ⚠️ The MySanDiego Portal is currently inaccessible. Our Enterprise Applications team is aware and working toward a resolution. Thank you for your patience!

Thanks for your patience, Toreros! Everything should be back up and running now. Please email [email protected] or call 619-260-7900 if you run into any more problems

⚠️ SERVICE INTERRUPTION ⚠️ We are experiencing a service interruption which is affecting the ability to log into certain apps such as MySanDiego, Salesforce, and more. Our Enterprise Applications team is aware and working toward a resolution. Thank you for your patience!

Attn Students! Are you receiving this error message when trying to add/drop a class? This should fix it: log out of the MySanDiego portal, then log back in by typing your username in all lowercase letters. If you run into issues, give us a call at 619-260-7900. Thanks!