10/14/2026
What happens when your best team member is the only person who knows how the practice really works❓
When critical knowledge lives with individuals instead of inside reliable systems, one absence, one resignation, or one missed handoff can disrupt the entire patient experience.
Strong systems are not about turning people into robots. They create clarity, make accountability fair, and give talented team members the confidence to lead their role well.
At RIDA Annual Summit 2026, Kelly will share how leadership, communication, and repeatable operating rhythms can strengthen patient retention, team performance, and sustainable practice growth.
The full summit will also cover independence and practice valuation, case acceptance, membership plans, same-day insurance verification, finance, tax strategy, cybersecurity, and the systems that keep a practice profitable and owner-controlled.
🗓️ Friday, November 6 | ⏰ 12:00-4:30 PM EST | Free | 4 CE Credits | Live Q&A
🔗 link in bio to register!