Smile Potential Dental Practice Coaching

Smile Potential Dental Practice Coaching At Smile Potential, we inspire dentists and teams to find a greater sense of purpose and become succ

🦷 The front office is where “AI-ready” is won or lost.Kelly is pleased to be joining the Operations Panel -“The AI-Ready...
08/19/2026

🦷 The front office is where “AI-ready” is won or lost.
Kelly is pleased to be joining the Operations Panel -
“The AI-Ready Front Office” at the upcoming Dental Marketing Society summit!
The AI-Ready Dental Practice: What Owners Need to Fix Before 2027
In our session, we’ll get into the practical side of this:
• Preparing front-office workflows before you introduce automation • How patient expectations around communication and scheduling have shifted
• Where AI genuinely helps with admin work - without making the experience feel robotic
• Helping your team actually adopt new technology and use it consistently
• What automation does to efficiency, productivity, and patient service
• Keeping the human connection patients still want

If you’re a practice owner or office manager, this is the session I’d want you in.
📅 Tuesday, September 15, 2026 ⏰ 12:00 – 2:00 PM ET 🎓 Earn 2 FREE CE Credits
Hope you’ll join us!
🔗 Link in bio

08/18/2026

Free Podcast- The Dental Handoff- “The Avoidance Tax”
Dr Kelly Tanner interviews Kelly! 👏
What if the biggest threat to your dental practice isn’t your competition, but the conversations you’re avoiding? Every dental practice pays what Kelly calls the “Avoidance Tax.” It’s the hidden cost of delaying difficult conversations, accepting inconsistent systems, and overlooking patient follow-up that directly affects patient retention, team performance, and practice profitability.
Check it out! Link 🔗 to full podcast in bio!

What an incredible evening in NYC! 🗽Last night Kelly presented “Professional Authority Without Burnout” to a room full o...
07/17/2026

What an incredible evening in NYC! 🗽

Last night Kelly presented “Professional Authority Without Burnout” to a room full of powerhouse women dentists at the NGS Academy of Multidisciplinary Dentistry, and the energy was everything.

We talked about the real stuff: setting boundaries without guilt, communicating with clarity, navigating conflict, and leading with confidence, especially under the unique pressures women face in high-stress practice environments.

The biggest takeaway? People cannot meet or exceed your expectations unless you’ve provided complete clarity. Leadership isn’t about doing more. It’s about leading with intention.

Thank you The NGS Academy of Multidisciplinary Dentistry and every dentist who showed up, raised her hand, and shared honestly. This is what community looks like. 💙

Don’t miss Kelly live in NYC in one week! 🗽Kelly is presenting “Professional Authority Without Burnout” for the NGS Acad...
07/09/2026

Don’t miss Kelly live in NYC in one week! 🗽

Kelly is presenting “Professional Authority Without Burnout” for the NGS Academy of Multidisciplinary Dentistry on Thursday, July 16.

With over 30 years in dentistry, Kelly will dig into boundary setting, effective communication, conflict management, and leading with confidence, with a special focus on the unique pressures women dentists face in high-stress practice environments.

📅 July 16, 2026
📍 Le Triomphe, 245 E 58th Street, NYC
🕕 6:15 PM

If you’re a female dentist who wants to lead with authority without running on empty, this one’s for you.
🔗 link in bio

Happy 250th Independence Day! Today, we celebrate two and a half centuries of freedom, innovation, and community. Wishin...
07/04/2026

Happy 250th Independence Day! Today, we celebrate two and a half centuries of freedom, innovation, and community. Wishing all of our incredible clients, colleagues, and friends a safe and wonderful 4th of July! 🇺🇸✨

Had to jump on this bandwagon! 😆Ready to reach new heights for your practice? 🚀 Growth doesn’t happen by accident, it ta...
07/02/2026

Had to jump on this bandwagon! 😆
Ready to reach new heights for your practice? 🚀
Growth doesn’t happen by accident, it takes the right strategy, the right systems, and a team who knows how to get there. Whether it’s tightening up your hygiene department, boosting case acceptance, or leveling up patient communication, we help practices climb higher, together.

Today, we had the absolute pleasure of coaching the fantastic team Michael Israel 👏 It was a strategy session packed wit...
07/01/2026

Today, we had the absolute pleasure of coaching the fantastic team Michael Israel 👏 It was a strategy session packed with breakthrough ideas, team alignment, and actionable plans for the future.
We absolutely love working with teams that are hungry for growth and dedicated to excellence… and having a sweet furry friend there to greet us made the day even better! 🐾

Celebrating the dads who do it all. Happy Father’s Day to the leaders, mentors, and providers making a difference both i...
06/21/2026

Celebrating the dads who do it all. Happy Father’s Day to the leaders, mentors, and providers making a difference both in the practice and at home! ✨👔

We knew walking back into a client office today would be emotional. And it was.It was one of those days that held so muc...
06/05/2026

We knew walking back into a client office today would be emotional. And it was.

It was one of those days that held so much at once. Grief, gratitude, love, and the quiet courage it takes to keep showing up when your heart is still breaking.

Our client met us with flowers, a card, and lunch. We did not expect that kind of grace, and it meant more than words can say.

Our Donna is irreplaceable. And while nothing fills that space, moments like today remind us why this work matters and why the relationships we build in this industry go so far beyond business.

To the Central Park Dental Aesthetics team today: Thank you. From the bottom of our hearts. ❤️

To Donna: we carried you with us walking through that door… and always will. 🩵

05/31/2026

It is with the heaviest of hearts that we share the passing of our beloved Donna Cates, Executive Director of Practice Development and someone who was the heartbeat of so much of what we do here at Smile Potential.

Donna passed away after a private and courageous battle with cancer – fighting with every intention of coming back, and never losing sight of the practices and people she loved.

She was a Dental Assistant, Registered Dental Hygienist, and expert Practice Manager who brought a rare combination of knowledge, talent, and genuine love for this profession and the people in it. She showed up to every office, every team, and every challenge the same way – fully present, hardworking, and deeply invested. She believed in everyone she worked with, even when they hadn’t quite learned to believe in themselves yet.

But beyond all of that – Donna was family to us. We traveled together, laughed together, and built the kind of friendships and memories that only come from truly knowing someone. She was one of those rare people who made everything better just by being part of it. When any of us needed an answer, a detail, or a scenario buried years deep – we knew exactly who to call. Our Rainman.

Her greatest pride was her children, who carry her strength, brilliance, and love forward every day.

Tiny but mighty in every sense of the word.

The greatest tribute we can give her is the one she always asked of us –

Show up fully. Believe in your people. Do the work with heart.

Do it like Donna. 🤍

Visitation

Tuesday, June 2, 2026

1:00PM - 4:00PM and 6:00PM - 9:00PM

Charles J. O’Shea

603 Wantagh Avenue

Wantagh, NY 11793

Funeral Mass

Wednesday, June 3, 2026

11:00AM - 12:15PM

St. Raphael R.C. Church

600 Newbridge Rd

East Meadow, NY 11554

Address

99 Powerhouse Road Suite 210
Roslyn Heights, NY
11577

Opening Hours

Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm

Telephone

+15165990214

Website

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