Gaming Management Program at Extended Studies - University of Nevada, Reno

Our Leadership Decision-Making in Gaming online course, Oct. 18-Nov. 14, shows the best managers are competent problem-solvers and decision-makers. Good decision makers rely on a structured process that helps them and their teams approach challenges with consistency. Instructor Dayna Hinkel provides a close look at a decision-making framework for application in the gaming environment. Details: https://bit.ly/4nipnuY

Diversity training is about embracing differences among employees and welcoming fresh perspectives to contribute to your organization's growth. Our online course Organizational Strategy: Diversity & Inclusion in Gaming Operations will boost your staff mindfulness and growth for a more cohesive operational unit. The class is Sept. 13-Oct. 10 with instructor Dayna Hinkel. Details: https://bit.ly/47TUtov

Hone skills in analysis, and internal and external marketing critical in a successful slot operation in Advanced Management of Slot Operations course, Aug. 17-20 in Reno. Examine calculations and reports associated with slot performance and placement. Topics also include new products, customer research and bonus programs. With instructors Jeff Jordan, Buddy Frank and Brandon Rios. Details: https://bit.ly/4r0GdR0

Weeklong courses in Reno teach management tools unique to casinos.
-- Performance-Based Surveillance Operations, April 13-16. http://bit.ly/48OpjNq
-- Management of Table Games, May 11-14. http://bit.ly/4r3H8Qv
-- Management of Slot Operations, July 13-16. http://bit.ly/4hfYcOA
-- Advanced Management of Slot Operations, Aug. 17-20. https://bit.ly/4r0GdR0

Our online courses allow participants to update, enhance and learn management tools unique to the gaming industry. The courses are taught by Hinkel, MBA.
• Strategic Casino Management: May 10-April 6 bit.ly/4mf9GEs
• Casino Operations: An Inside Look: June 21-July 18 bit.ly/45j4ABc
• Casinos: The Business of Marketing: Aug. 2-29 https://bit.ly/44Mox3j
• Organizational Strategy: Diversity and Inclusion in Gaming Operations: Sept. 13-Oct. 10 https://bit.ly/47TUtov
• Leadership Decision-Making in Gaming: Oct. 25-Nov. 21 https://bit.ly/4nipnuY

Management of Slot Operations course, July 13-16 in Reno, will show how the practical, hands-on application of floor design can upgrade your slot floor for the best customer experience. Key topics include performance analysis metrics, product selection, product profitability, and slot math and accounting. With instructors Jeff Jordan and Brandon Rios. Details: https://bit.ly/4hfYcOA

Performance-Based Surveillance Operations course will examine maximizing the value-added contributions of the surveillance department while focusing on processes beyond the technical and operational functions. The course takes place June 23-26 at a special location: Chicken Ranch Casino Resort in Jamestown, Calif. With instructors Brandon Rios and Michael Menz. Details: https://bit.ly/4d9eHN1

Discover how marketing links casino and the business environments with the online course Casinos: The Business of Marketing with instructor Dayna Hinkel. Covers Canadian, American and international perspectives. It runs Aug. 2-29. Info: https://bit.ly/44Mox3j

Casino Operations: An Inside Look online course, June 21-July 18, explores how a casino’s layout, staffing strategies, safety protocols and technology systems shape both the guest experience and organizational performance. Instructor Dayna Hinkel emphasizes how these operational elements work together across departments. Info: https://bit.ly/45j4ABc