All-Star Dental Coaching with Eric Vickery

All-Star Dental Coaching with Eric Vickery Providing Coaching services for small businesses. Teaching systems, team building, marketing and ve

The best case acceptance strategy isn’t a script. It’s curiosity.Many dental teams ask me for the perfect script. But sc...
08/25/2026

The best case acceptance strategy isn’t a script. It’s curiosity.

Many dental teams ask me for the perfect script. But scripts don’t build trust. Great questions do.

Imagine ending your clinical explanation with questions like:

• “Tell me your thoughts?”
• “How does this fit with what you were expecting?”
• “How concerned are you with what we discovered today?”

Those questions invite conversation instead of creating resistance. Patients don’t want to be talked into treatment. They want confidence that they’re making the right decision.

When your team learns to listen first and educate second, case acceptance naturally improves. That’s exactly what we coach dental teams to do every month.

— Eric Vickery
President of Coaching at All-Star Dental Academy

If your case acceptance is low, don’t immediately blame fees.Most practices assume patients are saying “no” because trea...
08/19/2026

If your case acceptance is low, don’t immediately blame fees.

Most practices assume patients are saying “no” because treatment is expensive.

In my experience, that’s rarely the primary reason.

Patients usually hesitate because one of these questions hasn’t been answered:

• Do I really understand the problem?
• Can I trust this recommendation?
• Is this truly important?
• Do I feel comfortable asking questions?

When those questions remain unanswered, patients postpone treatment—even if they can afford it.

That’s why we coach teams to spend less time explaining procedures and more time discovering what’s important to the patient.

The best case presenters don’t convince. They connect. Connection builds trust. Trust leads to commitment.

That’s how case acceptance improves without adding pressure.

— Eric Vickery
President of Coaching at All-Star Dental Academy

08/18/2026

🔥 NEW EPISODE IS LIVE! 🎙️

Success shouldn’t come at the expense of your health, relationships, or peace of mind.

In today’s Dental All-Stars episode, Eric and Abigail Vickery unpack the high-performer trap and why sustainable success starts with looking at the whole person—not just your calendar or productivity.

🎧 Listen to the new episode today: https://bit.ly/4g5oQfa

And if this conversation hits home, join Eric and Abigail for the ALIGNED Intensive in New Orleans on October 22 for a deeper, hands-on experience focused on your mind, body, relationships, and leadership: https://bit.ly/4g3vLFH

People don’t resist treatment. They resist feeling pressured.The problem isn’t usually the treatment plan.The problem is...
08/13/2026

People don’t resist treatment. They resist feeling pressured.

The problem isn’t usually the treatment plan.

The problem is the conversation.

Patients don’t want to feel like they’re being pressure “sold.” They want to feel understood.

Instead of saying:
❌ “You need to schedule a crown.”

Try asking:
✅ “How concerned are you about this decaying tooth?”
✅ “How do you feel about this plan?”

When patients feel heard, trust grows. And trust changes everything.

That’s the foundation of the Case Acceptance Mastery system I teach dental teams across the country.

The goal isn’t to become better salespeople. The goal is to become better guides.

When you guide patients well, healthier smiles—and healthier practices—follow.

— Eric Vickery
President of Coaching at All-Star Dental Academy

STOP telling people what they NEED. It’s pressure sales! “You NEED a crown”. START guiding people with questions so that...
08/06/2026

STOP telling people what they NEED. It’s pressure sales! “You NEED a crown”.

START guiding people with questions so that they decide they WANT a solution. “How concerned are you with xyz?”

Eric Vickery President of Coaching at All-Star Dental Academy

Never Outgrow MentorshipThe moment we think we’ve outgrown mentorship is often the moment we stop growing.The best denti...
07/22/2026

Never Outgrow Mentorship

The moment we think we’ve outgrown mentorship is often the moment we stop growing.

The best dentists I know are still learning.

They’re reading.
They’re asking questions.
They’re seeking feedback.
They’re surrounding themselves with people who make them better.

And at the same time, they’re reaching back and helping others rise.

Always have a mentor.
Always be a mentor.

That’s how great leaders—and great dental teams—are built.

Having great financial arrangement systems in place is one thing. But having excellent communication skills along with i...
07/18/2026

Having great financial arrangement systems in place is one thing. But having excellent communication skills along with it is what makes the difference!

Multiplication Over AchievementSuccess is wonderful. But significance is even better.The greatest leaders don’t just bui...
07/14/2026

Multiplication Over Achievement

Success is wonderful. But significance is even better.

The greatest leaders don’t just build thriving practices.

They build people.

When you mentor others, your knowledge multiplies.
Your influence expands.
And your legacy outlives your career.

Achievement is what you accomplish.
Legacy is who you develop.

Who are you investing in?

Eric Vickery President of Coaching at All-Star Dental Academy

Be the Person You NeededThink back to when you first entered dentistry.What advice did you desperately need?What encoura...
07/07/2026

Be the Person You Needed

Think back to when you first entered dentistry.

What advice did you desperately need?

What encouragement would have made a difference?

Now ask yourself:

Are you becoming that person for someone else?

Mentorship isn’t about having all the answers.

It’s about sharing your experience, believing in people, and helping them become more than they thought possible.

Someone is waiting for your encouragement.

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07/02/2026

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