Front Line Marketing

03/26/2018

Listen to this in the morning and you will have a great day. ►If you struggle and have a hard time, consider taking an online therapy session with our partne...

01/28/2018

It is helpful to remember that what is important in any businesses life as well as any person’s life is to stay focused on the gift we have been given and to use that time with gratitude and to the best of our ability.

12/06/2017

At the beginning of everything is the question, "Why am I here?" In business it is called having "Intention". It is the focus and filter for all subsequent actions. It is the reason that business moves forward. You should be able to summarize in a simple sentence why your business is here, its intention.

We can help you see the trees and not just the forest.

As for the meaning of life and our purpose in it.... maybe the intention is to live it. To acknowledge all it's joy and sorrow, it's ups and it's downs, to embrace the responsibility that comes with it.

Enjoy today and whatever choices you get to make.

11/18/2017

Focus on your front line to build your bottom line. We can help create better communication channels between employees and clients.

11/08/2017

Where does it start? To accomplish something, what does it take? You’ll often hear that it takes hard work. If that is so, then how do you know what to work hard on? You’ll also often hear that being busy doesn’t mean you’re being productive.

Maybe it’s, Do what you love. Not sure what that is or how to find it then follow your passion. But maybe you don’t have a passion or you have many things you’re passionate about. In either case it creates stress.

So where does it start?

The answer lies in curiosity. Follow your curiosity. Become aware of where your attention goes. What is it you think about. Where do you like to be? What do you find yourself doing? As much as possible guard yourself from doing things that you think you are supposed to do and instead notice where you feel your best.

We need you in this world. We need you doing what you do best. Follow your curiosity and you will never be bored and you will always add value.

11/07/2017

We help business leaders see the benefits of focusing on their front line and how doing so increases their bottom line. Everything we coach focuses on improving communication. So our clients use us to help brand their business, engage employees, coach the DiSC assessment to learn better communicatio...

10/29/2017

Disney boldly promotes itself as the happiest place on earth. They do this knowing full well that they are expensive, have lots of visitors from all over the world have no control over the weather or the stamina of children. They make this claim even employing thousands of cast members from all walks of life and personality types.

How do they do it and in the vast majority of cases make it true?

They focus everyone and therefore everything they do using intention and attention. They intend to make Disney the happiest place on earth for every visitor and they focus their attention on making sure their thoughts, words and deeds manifest that intention.

Become clear on what you intend for your business and for your life. It will be a simple statement and it will be true to you. This is important. If you pick what you “think” you should rather than “what” you should, the intention of your business will not be honest and you will waver.

Now focus your attention on taking actions that are congruent and support that intention.

Soon you too along with all your employees will be able to state simply the reason for the business and they will be able to demonstrate that intent in what they do.

10/22/2017

Innocence is the faith that behind betrayal and dishonesty is kindness and caring for others. Proclaim your innocence.

10/13/2017

10/09/2017

"To be great you must possess a persona of conceit without being conceited."

I read this to mean that greatness leads with confidence, a knowledge that IT (whatever IT is) will be achieved. In fact the persona of conceit comes from knowing that the goal is already met. It just hasn't be manifested into physical form yet. Conceited people have condescending personalities. People having a persona of conceit work with joy, faith and confidence in the outcome.

Develop your greatness by nurturing your ability to find answers, make decisions and keeping going through uncertainty.

10/04/2017

In Visiting Hana, Maui and talking with a man who was born and raised in this small island town I was struck by how he described engagement. He laughed as he explained that everyone knows everyone. Read: knows everyone's business. So to avoid serious conflict, that would tear the town and island apart they have developed a "we are one" engagement philosophy, that after flare-ups brings them back to center-faster.

Businesses that develop the same, "we are one" culture will weather the strongest storms without sacrificing healthy give and take.

09/26/2017

In the words of Henry David Thoreau, “It's not what you look at that matters, it's what you see.”

Last night I had a dinner date with a friend. She arrived twenty minutes after our scheduled meeting time frustrated and frazzled. Her son, Ryan, had (once again) made her late because he didn’t have his stuff ready for soccer practice on time. I listened and sympathized as she vented about her constant battles with him to be more organized and manage his time more efficiently. Then, I asked one simple question, “Now, tell me something Ryan does really, really well.” She smiled and gave my hand an affectionate squeeze. She knew what I was doing and it didn’t take her long to reply: “he can always, always make me laugh.” Credit to VIA Institute

We choose our perspective in every day and in every moment of that day. And as the above story illustrates, when you find yourself living in a perspective of blame and negative judgement of people, job or self, seek that person or place or action that will allow you to pull up a different perspective, a more positive outlook. It's what we see that matters. It's what we choose that creates.