03/24/2020
๐ข๐๐ฟ ๐๐ผ๐บ๐บ๐ถ๐๐บ๐ฒ๐ป๐ ๐๐ผ ๐๐๐๐๐ผ๐บ๐ฒ๐ฟ๐
COVID-19 has created a great deal of concern and uncertainty, and we want to reassure our customers that your platforms and ongoing training development services remains our top priority. We are fully operational and committed to being responsive to your business continuity needs as this situation evolves.
๐๐ผ๐ป๐๐ถ๐ป๐๐ถ๐๐ ๐ผ๐ณ ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ
We are monitoring guidance from the World Health Organization, Centers for Disease Control and Prevention, and other public health organizations and have moved to a remote model of working and have restricted travel for our team members. We have taken steps to ensure continuity in service and product delivery. Our secure remote working practices are enabling our staff to communicate and collaborate with you regardless of location, while preserving our existing security and operational controls.
๐๐ฐ๐ณ ๐๐ฆ๐ข๐ณ๐ฏ๐ช๐ฏ๐จ ๐๐ข๐ฏ๐ข๐จ๐ฆ๐ฎ๐ฆ๐ฏ๐ต ๐๐บ๐ด๐ต๐ฆ๐ฎ ๐๐ถ๐ด๐ต๐ฐ๐ฎ๐ฆ๐ณ๐ด
It is business as usual. We will continue to serve those of you who rely on us to help manage your LMS platforms. We continue to have a distributed team in place, and have strengthened those efforts, to provide you with the coverage you expect while continuing to protect the confidentiality of your data.
๐๐ฐ๐ณ ๐๐ฆ๐ข๐ณ๐ฏ๐ช๐ฏ๐จ ๐๐ฆ๐ณ๐ท๐ช๐ค๐ฆ๐ด ๐๐ถ๐ด๐ต๐ฐ๐ฎ๐ฆ๐ณ๐ด
Even while limiting travel and operating remotely, we will continue to deliver course development services. Most of our course development services are already being delivered remotely - with high quality and efficacy, through teleconferencing, virtual imaging, and remote access tools. If there is any change to an engagement, we will contact you directly to discuss options.
๐๐ณ๐ฆ๐ฆ ๐๐ฆ๐ด๐ฐ๐ถ๐ณ๐ค๐ฆ๐ด ๐ง๐ฐ๐ณ ๐ โ 12 ๐๐ฆ๐ข๐ค๐ฉ๐ฆ๐ณ๐ด
Our instructional designers are currently developing free resources to help K โ 12 teachers, transition their courses online. We are also available to provide consultations and custom solutions to assist clients in this regard.
Thank you,
Andy Schermuly, President
TraCorp, Inc. & The GMarie Group
