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What makes a satisfied customer at your dealership? What keeps them coming back time after time and spending more money with you?

Auto Listener, a division of Open Market Research, Inc., is the listening ear to the CUSTOMERS in your community and your business.

- People Speak
- We Listen
- You Learn

Auto Listener is your veteran customer satisfaction research firm. Our surveys answer these questions for you! You and your customers benefit from consistent feedback and continuous improvement. About our parent company: Open M

Photos 07/26/2018

Thank You Musikfest for 35 years of Fun! JetPay has enjoyed our sponsorship from the beginning and look forward to seeing everyone on the street and at the Steel Stacks!

Photos 07/04/2018

Wishing you a safe holiday with friends and family! Celebrate Independence!

Photos 07/03/2018

Lucky winner Jim Westgate wins $1000! Not bad for a day at the park! JetPay appreciates the Iron Pig fans.

Careers | JetPay 04/02/2018

Building teams that get things done. When you want to be a part of something different, be a part of JetPay. Join our growing team.

Careers | JetPay

Careers | JetPay People are our most important asset. Knowledge, capabilities and relationships are the focus of everything we do. We see opportunities in making complex simple. If you agree, learn more about what we do and how we do it differently.

Photos 03/29/2011

"If you're good to your customers, they'll keep coming back because they like you. If they like you, they'll spend more money."
-Carl Sewell

03/29/2011

Lexus and Mini score well again this year in J.D. Power and Associates 2011 Customer Satisfaction Index Study.

2011 U.S. Customer Service Index (CSI) Study Jon Osborn, research director at J.D. Power and Associates, discusses findings from the 2011 U.S. Customer Service Index (CSI) Study. The study examines satisfaction among vehicle owners who visit a service department for maintenance or repair work. Rankings are based on dealer performance during th...

03/29/2011

"Reliability/durability is the single-most-important factor when buyers are considering a new vehicle, even more so than fuel economy, interior comfort, or exterior styling. See the highest-ranked here!"

2011 VDS Most-Dependable After 3 Years | J.D. Power

03/29/2011

Sales of cars outpaced light trucks in February 2011. Is there a possible correlation to the rise in the price of gasoline?

Auto Sales - Markets Data Center - WSJ.com What's Hot Off the Lots | Top 20 vehicles | The U.S. Market | Sales and Share of Total Market by Manufacturer

03/29/2011

"Compliance with federal, state and local laws and regulations has been and will continue to be a major factor in running an automotive retail enterprise. Some have chosen to do a little as possible, betting federal and state officials won’t bother them with an audit. Others are sticklers for detail, and do their utmost to follow every rule."

Dealer Compliance | Dealer Business Journal Professional Publication Peter A. Salinas is a career journalist who has been covering the used-vehicle industry for more than 11 years. He is the managing editor of Dealer Business Journal.

03/29/2011

A recovery in GM and Ford shares? So far this year, GM (GM) and Ford (F) shares have dropped over 10% as the DJIA has moved higher by 5%. The primary reasons for the sell-off are concerns about consumer confidence and fear that a parts shortage from Japan will slow production.
Shares in each of the firms, however, could rise again ...

03/29/2011

Ford added to the Fox50 companies (similar to the 30 companies of the Dow Jones Industrials). Big vote of confidence for an American auto manufacturer!

Adding Ford, JPMorgan, FOX50 Gets a Makeover Five major companies joined the FOX50 on Tuesday, highlighted by American icons Ford (NYSE:F) and JPMorgan Chase (NYSE:JPM), each of which managed to excel despite extreme turmoil in their respective sectors.

03/29/2011

"April 1 - yes, the same day as April Fool's Day - gas suppliers, by law, have to start moving summer grade fuel rather than winter grade. That move alone typically propels gas prices higher because the blends are more expensive to make. Add in seasonal demand from the summer driving season and - you get the picture -- higher prices."

Gas prices poised to jump higher

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