The Creator Mindset

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The Creator Mindset

The Creator Mindset ® is a firm which produces workshops, consulting, corporate training and keynot

08/17/2026

When you hold a hammer, the world begins to look like a bunch of nails.

AI is the new hammer.

08/14/2026

13 Days to Kickstart Creativity at Work?

Thats super cool. Blinkist featured my book as part of their 13 days to get more creative at work.

Creativity isn't reserved for "creative" agencies or departments. Everyone has the potential to think creatively—and when nurtured correctly it can truly revolutionize your business.

From problem solving and teamwork to new product ideas and innovation, training your team to think creatively will foster an exciting work environment that pushes boundaries.

These Blinks and Shortcast episodes will open your mind to how you can think more creatively, how to manage and develop creative talent, and practices you can introduce to make your entire organization think outside the box.

Cannot thank enough for all their support over the years: https://www.blinkist.com/content/collections/13-days-to-kickstart-creativity-at-work

08/13/2026

I still remember the woman at the phone company who fixed my bill in 2009 at AT&T

I don't remember her name. I remember she just laughed. She said "Oh honey, that's not your fault ok hang on" -- and then she just handled it. Ninety seconds. I stayed with that company for seventen years because of ninety seconds. Still with today.

Nobody put that on a dashboard. No line item captured it. It was just one person deciding to be a person.

We are automating that away, and we're calling it progress.

I get why. The savings are real and they show up fast. But loyalty was never built by efficiency. It was built by someone on the other end who cared enough to make your small problem their small problem, and then fix the problem.

If you're leading a CX team right now: somebody on it is being that person for a customer today. Go find them and tell them you noticed.

That's the whole strategy.

I wrote more about it in Forbes — link: https://www.forbes.com/sites/nirbashan/2026/08/04/i-called-customer-service-all-i-got-was-ai-slop-so-i-

08/12/2026

A line from my new book that I fought with for about three weeks:

"Loosen the plan and the goal survives. Grip it too tight and you lose both."

Here's the thing about plans: We build them beautifully. Color-coded. Nine tabs in excel. A Gantt chart or deck so gorgeous it should be framed.

Then reality shows up and kicks the whole thing over like a toddler at a block tower.

And most of us respond by defending the blocks. We reroute, re-forecast, re-Gantt. We protect the path while the actual goal quietly walks out the back door.

Adaptability isn't lowering the bar. It's refusing to confuse the road with the destination.

The goal can stay non-negotiable. How you get there almost never was. Stay stubborn about what. Stay loose about how.

08/11/2026

I've seen this exact view a few hundred times.

Gray tarmac. Smudged window. A wing that could use a wash. A guy behind me already asleep with his mouth open before we've left the ground.

And I still get the same thought every single time:
Somewhere at the end of this runway is a room full of people who believe they are "just not the creative type."

They're wrong. And I get to spend tomorrow proving it.

Here's what nobody tells you: creativity isn't a personality trait you were handed at birth along with your eye color. It's a skill. And burnout, back-to-back meetings, and fifteen years of "this is how we've always done it" will bury that skill fast.

Digging it back out is not mystical. It takes some structure, a little discomfort, and permission to say the dumb idea out loud.

So -- here we are. Seat 10A, lukewarm coffee, another city, another company, another group of smart people who've been told to color inside lines that nobody actually drew.

Wheels up. 🛫

08/10/2026

A pretty cool moment.

My work and ideas from The Solution Mindset were recently featured in The Globe and Mail.

What I love most isn’t simply seeing my name in a major publication. It’s seeing an idea I believe deeply in become part of a bigger conversation about how we work, think, and solve problems.

The central idea behind The Solution Mindset is simple:
We spend way too much time staring at problems—and not enough time looking for possibilities.

Whether it’s navigating workplace relationships, dealing with change, or trying to figure out what comes next in the age of AI, the ability to shift from “What’s wrong?” to “What can we do about it?” is becoming one of our most valuable skills.

Grateful to The Globe and Mail for giving these ideas a bigger platform.
And yes, it’s still pretty darn cool to see your book and your ideas in the newspaper. 😊

More to come. Article here: https://www.theglobeandmail.com/business/careers/management/article-tips-for-effectiveness-dont-make-friends-at-work-remember-to-take-five/

08/07/2026

If I had a dollar for every time someone said, "AI is changing everything," I'd probably have enough to buy... I dunno, more AI?

Don't get me wrong: I love technology. But lately it feels like we've stopped asking the most important question in human history:

Why?

The simple act of asking 'why' is where creativity begins. It's how breakthroughs happen. It's how industries change. It's how ordinary people come up with extraordinary ideas.

AI may give you some answers.

But only you can ask the questions that actually matter. So before you chase the next shiny object, try something radical:

Ask why.

(Warning: Side effects may include better ideas, deeper conversations, and becoming mildly annoying to people who just wanted a quick meeting to end.)

I'd love to know: What's one "why" question you've been asking lately?

08/06/2026

: ✈️ "Living the dream!"

-vs-

Reality:

-Land.
-Rent the only car left on the lot, a 3 cylinder. Yep. They still make them.
-Drive 3½ hours through places where your GPS starts sounding unsure of itself.
-Lose cell service.
-Get passed by a tractor.
-Pull over on the side of the road because the lighting is surprisingly good for a selfie.

If you've ever seen one of my "just arrived!" photos, There's about a 70% chance I'm standing in front of a cornfield, a Buc-ees, or a gas station with a suspiciously clean bathroom at some point.

The funny part?

An hour later I'm on stage looking like I just casually strolled over from a five-star resort.

The audience gets the keynote.

The rental car gets 300 miles, three coffees, and a heartfelt apology.

08/05/2026

Most people hate their jobs. What do the ancient greeks have to say about this?

Well, the ancient greeks spoke about how Eudaemonia, human flourishing and well being, depended as much on your perspective as reality.

So that job you hate? Maybe you keep focusing on the wrong things.

I have a full chapter dedicated to this in my new book The Solution Mindset, Chapter 4: Superpower 4: Take a Chance: What Re- Imagining Schools in Seychelles Africa Teaches Us About Succeeding When the Odds Seem Insurmountable.

08/04/2026

My book is on sale again!

https://a.co/d/02Gnt28O

Thank you , Amazon Kindle and Audible for all the support on my book -- and that beachhouse was amazing! Thank you!

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Orlando, FL

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https://www.nirbashan.com/

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