School of Cleaning

The School of Cleaning provides training, education, and resources designed by cleaning industry experts and current business owners.

Operated by Cleaning Business Builders, the School of Cleaning is an online platform for offering both personalized business coaching as well as automated orientation, onboarding, and technical training for field technicians.

Operating as usual

03/03/2023

📣 SPECIAL ANNOUNCEMENT! We're excited to announce that we're hosting our fist MaidCentral Discovery Day on Thursday, April 27th at Better Life Maids in St. Louis, MO! This is your opportunity to see if MaidCentral is right for you! Visit this link to learn more: http://www.discovermaidcentral.com

01/20/2023

📣SOFTWARE UPDATE! Be sure to check out all the new features from our most recent build! This video provides a full explanation of how MaidCentral just keeps getting better! 🚀 https://youtu.be/Qxn5wiEHLdw

01/10/2023

Listen to what one of our partners had to say about what life was life BEFORE MaidCentral and what's it's like now AFTER MaidCentral! You deserve to have less stress and more profits in your business!

Photos from School of Cleaning's post 01/10/2023

Today kicks off our MaidCentral Academy LIVE event! We've already shown growth-minded cleaning business owners how to use Core KPI's to make better decisions in their business. This is the information you need to grow your cleaning business and make more money!

Timeline photos 07/27/2022

We're wrapping up the MaidCentral Academy Live Event by talking in-depth about our Action Plans. We're brainstorming things like how to minimize your Payroll to Revenue and Maximize your Revenue and Gross Profit, how to increase your Total Jobs per Month, how to decrease your Skip Rate, and much more. We're also talking about how to drive Core KPIs in MaidCentral and reviewing our Price, Productivity and Efficiency Model, as well as our MaidCentral Growth Model.

Next, everyone is taking a look at their company's personalized statistics and setting reasonable goals that can be implemented when they get back to their businesses.

This wraps up our July Event and it's been a blast! We've managed to have fun and take in a ton of valuable information all at the same time, thank you to all of our Partners who have attended one of our four events this year, we can't wait to host more Live Events in the future!

Timeline photos 07/27/2022

Now that we're done with lunch, we're kicking off the second half of our day with a Technician Engagement session where we're discussing using Pay for Engagement, Maximizing the Technician Dashboard, and Reducing Turnover. This session is all about how to best manage your Employees using MaidCentral, and how to keep them engaged; after all, happy employees are a key component in being able to love your cleaning business!

While many are attending this session, others are in the small-group breakout sessions we have going on during this time. Right now, they have the choice of joining a breakout on KPIs, Reports & Features, Employee Engagement and Management, or Payroll, Billing & Rate Increases. We love being able to offer these options so everyone can get the most out of their time at MaidCentral Academy Live!

Timeline photos 07/27/2022

We're about halfway through Day Two already, and we're currently enjoying a Lunch and Learn while we discuss Automations and Campaigns. If you've ever wanted to learn how to make your emails look and sound the best that they can so that they can work for your business, or if you want to learn how MaidCentral's many automations will help make your job easier, this is information you won't want to miss out on!

After lunch, we will be covering Technician Engagement, and then working on Action Plans so that everyone can take what they learned while at MaidCentral Academy Live over the last two days and make a plan that they can use when they return to their businesses.

Timeline photos 07/27/2022

Our next session of Day Two is Marketing, where we take a deep dive into creating and using Templates, how to drive online reviews with automation, building Campaigns to drive sales, and what tools you can use to track and measure your results. It's important to market to both your current customers and potential customers, be sure to join us for a future event to gain some awesome insight on Marketing and all of the automations within MaidCentral that are there to help.

While the Marketing session is taking place, our Partners also have the option to choose one of three small-group breakout sessions to attend, so they can go wherever they see the most value for their company. The breakout sessions during this time are: Features, Schedule & Dispatch, Advanced Scheduling Tips, or Payroll, Billing, & Rate Increases. How awesome is that?! Now everyone can attend the most valuable session to them and their business.

Timeline photos 07/27/2022

We learned so much yesterday at MaidCentral Academy Live, from Scheduling, Dispatch and Production Planning, to Sales and Quoting, Financials, and more. We even got a peek at what's to come by taking a look at our Product Roadmap!

Now, we're kicking off Day Two of MaidCentral Academy Live with a Payroll & Invoicing session! In this session, we are discussing what a successful daily workflow and pay period workflow would look like; a valuable takeaway from this session is the conversation about the importance of Closing your Week and what that does for you. On top of those best practices, we also discuss Payroll types, how to set up Incentive Pay, and even more. This is an awesome session that will help set our Partners up for success!

Timeline photos 07/26/2022

Our last big session of the day is Scheduling, Dispatch, and Production Planning. In this session, we'll be taking a deep dive into Zones, from how to get started to how to use zones most efficiently. Additionally, some of our main objectives are learning about our Master Schedule, Availability Calendar, and Dispatch Board. Having an optimized schedule assists you in being consistent in providing quality service, and at MaidCentral we have many tools to help you measure how you're doing so that you, your staff, and your customers are all happy.

While we have sessions here in the main Presentation Room, we are also hosting simultaneous small-group breakout sessions. Right now, as our Scheduling, Dispatch and Production Planning session is happening, our Partners also have a choice of attending breakout sessions pertaining to Employee Engagement & Management or Payroll, Billing, & Rate Increases.

We're getting close to wrapping up Day One, we can't wait for what tomorrow has in store!

Timeline photos 07/26/2022

We're kicking off the second half of MaidCentral Academy Day One with a Sales and Quoting Session!

We cover a lot in this session; we take a deep dive into the quoting tool, campaigns, and many of the awesome reports that MaidCentral offers to help make your job easier. Among the reports we're discussing are our Revenue Production Planning Report, our Sales KPI dashboard, Availability Calendar, and Spotlight Dashboard. There is so much valuable information to cover during the rest of the event, we're just getting started! Stay tuned to see what's next.

Timeline photos 07/26/2022

Believe it or not, we're already at the halfway mark for day one of MaidCentral Academy Live! We're enjoying some lunch while we take a look at our Product Roadmap. During this Lunch and Learn session, we share our Mission, our Vision, our Values, and what's in store for MaidCentral in the future, including some changes that are currently in progress and the much anticipated Keap integration that will be coming soon!

Our mission is to build profitable businesses that create great jobs, provide excellent service, and build value for their owners, and we have a lot of plans for the rest of 2022 and beyond that will help us help you love your cleaning business.

Timeline photos 07/26/2022

Our next session of the day is Financials with our CEO, Tom Stewart. Here, we'll be talking all about turning Sales into Profit using tools such as Profit-Driven Business Model, the MaidCentral Profit Roadmap, and the MaidCentral Growth Curve.

At MaidCentral, we want to help you become as Profitable as possible. By implementing a Profit-Driven Business Model, you can minimize direct payroll to revenue and maximize the lifetime value of your Recurring clients.

Stay tuned for future MaidCentral events. We love sharing information like this with you all, the goal at MaidCentral is to help you love your cleaning business by giving you all the tools you need in one place, and we can't wait to continue connecting in person!

Photos from School of Cleaning's post 07/26/2022

Now that we've introduced the team and got settled in, it's time to get started with our first session of the day: MaidCentral Benchmarking.

In this session, we're discussing KPIs such as Cleaning Rate Per Job Hour, Payroll to Revenue, Monthly Attrition, Productivity, Efficiency, and the list goes on. We even get the opportunity to take a look at personalized numbers so that everyone can know how they're doing, and can use that information to help develop an Action Plan later in the event so that they leave MaidCentral Academy Live feeling confident and with a plan to continue improving their Core KPIs.

Timeline photos 07/26/2022

We're Kicking Off Day One of MaidCentral Academy Live with a big welcome from our CEO, Tom Stewart, as he introduces the rest of the team and gets our Partners prepared to dive in and learn all of the exciting things we have planned for today.

While attending our Live Event, attendees will learn how to find their company's core KPIs in MaidCentral, they will get to see how their Core KPIs stack up against others in the MaidCentral community, how to make improvements to these numbers and how that will result in increased profits, and so much more. By the end of the event, our Partners will be leaving with an Action Plan they have developed to improve the Core KPIs in their business that will have the most impact on future performance.

We can't wait for you all to see everything we have in store for our two-day event!

06/20/2022

Did you all know that Smart Business Moves is now a Weekly Podcast?

Smart Business Moves is a show where our hosts Tom Stewart and Liz Trotter are joined by experts in the Residential Cleaning Industry to discuss an array of topics from Employee Engagement, Recruiting, Profit and Building Value, and more.

This month's topic is Marketing and Sales, and we've already talked with Libby Garcia-DeLucien, Josh Latimer, and Dan Smith. You don't want to miss the conversations we've been having; if you haven't been able to join us but would like to get caught up, be sure to search Smart Business Moves anywhere you listen to Podcasts!

Timeline photos 06/06/2022

Hey Everyone!

Tomorrow, June 7, Matt Ricketts will be hosting a webinar for ISSA titled "Foundation of Cleaning Business Success." This is an ARCSI webinar where you can join to learn the fundamental principles that profitable and successful cleaning businesses use to build their companies.

Matt is an expert in Sales and Marketing, and he will be talking attendees through how to make a good Marketing plan and stick to it, and how that will bring more leads into your sales funnel. Sales is an ongoing effort when you have a business that relies on recurring revenue, be sure to secure your spot in tomorrow's Webinar so that you can learn best practices to drive more sales in your business.

There are still a few spots left! Click this link to register to join Matt as you hone in on the foundation of your company's success: https://events.issa.com/events/foundations-of-cleaning-business-success/

Timeline photos 05/19/2022

We're wrapping up the MaidCentral Academy Live Event by talking in-depth about our Action Plans. We're brainstorming things like how to minimize your Payroll to Revenue and Maximize your Revenue and Gross Profit, how to increase your Total Jobs per Month, how to decrease your Skip Rate, and much more. We're also talking about how to drive Core KPIs in MaidCentral and reviewing our Price, Productivity and Efficiency Model, as well as our MaidCentral Growth Model.

Next, everyone is taking a look at their company's personalized statistics and setting reasonable goals that can be implemented when they get back to their businesses.

This wraps up our May Event and it's been a blast! We've managed to have fun and take in a ton of valuable information all at the same time. Click below for more information about our July Event, or let us know if you have any questions, we'd love to talk to you about our Events.

https://maidcentral.academy/mca-live-information-page52639818

05/19/2022

We're wrapping up the MaidCentral Academy Live Event by talking in-depth about our Action Plans. As a group, we're brainstorming things like how to minimize your Payroll to Revenue and Maximize your Revenue and Gross Profit, how to Increase your Total Jobs per Month, how to decrease your Skip Rate, and much more. We're also talking about how to drive Core KPIs in MaidCentral and reviewing our Price, Productivity and Efficiency Model, as well as our MaidCentral Growth Model.

After our big group discussion, we're breaking up into smaller groups so everyone can work on their own personal Action Plans. We've learned a lot of valuable information over the last two days, and now is the time for our Partners to take a look at their own numbers and think about key takeaways that they want to implement when they get back to their businesses.

Photos from School of Cleaning's post 05/19/2022

Our next session of Day Two is Marketing, where we take a deep dive into creating and using Templates, how to drive online reviews with automation, building Campaigns to drive sales, and what tools you can use to track and measure your results. It's important to market to both your current customers and potential customers, be sure to join us for a future event to gain some awesome insight on Marketing and all of the automations within MaidCentral that are there to help.

While the Marketing Session is taking place in the main presentation area, we have breakout sessions where our partners can choose a small-group learning environment to talk about Features, Scheduling & Dispatch, learn Advanced Scheduling Tips, or discuss Payroll, Billing & Rate Inscreases.

We're having a ton of fun together and absorbing a lot of valuable information, we can't for the rest of the day! If you want to join us in Charleston for our July event, tickets can be purchased here: https://maidcentral.academy/mca-live-information-page52639818

Photos from School of Cleaning's post 05/19/2022

We're kicking off Day Two of MaidCentral Academy Live with a Payroll & Invoicing session! In this session, we are discussing what a successful daily workflow and pay period workflow would look like; a valuable takeaway from this session is the conversation about the importance of Closing your Week and what that does for you. On top of those best practices, we also discuss Payroll types, how to set up Incentive Pay, and even more.

We're having an awesome time here in Charleston and word is spreading, spots are filling up for July 26 & 27 but there are still a few left! If you're interested in joining us for a MaidCentral Academy Live Event, comment below with your questions or click the following link to purchase tickets: https://maidcentral.academy/mca-live-information-page52639818

Timeline photos 05/18/2022

Can you believe it? We're already halfway through Day One! We're enjoying some lunch while we take a look at our Product Roadmap. During this Lunch and Learn session, we share our Mission, our Vision, our Values, and what's in the plan for MaidCentral.

Our mission is to build profitable businesses that create great jobs, provide excellent service, and build value for their owners, and we have a lot of plans for the rest of 2022 and beyond that will help us help you love your cleaning business.

We can't wait to share all of the plans we have with you, if you want to be among the first to know, be sure to sign up for one of our future events! https://maidcentral.academy/mca-live-information-page52639818

Photos from School of Cleaning's post 05/18/2022

Now that we've introduced the team and got settled in, it's time to dive in with Benchmarking! In this session, we are discussing core KPIs and how improving those will improve profit.

We're discussing KPIs such as Cleaning Rate Per Job Hour, Payroll to Revenue, Monthly Attrition, Productivity, Efficiency and the list goes on. We even get the opportunity to look at our personalized numbers so that everyone can know how they're doing, and can use that information to help develop an Action Plan later in the event.

Timeline photos 05/18/2022

It's official, day one is getting started! We start sessions shortly, but until then, it's time for coffee and catching up while we get excited about everything we're going to learn today. There is a lot on the agenda from Financials, to Technician Engagement, Sales and Quoting, and more! We can't wait to get started with our third Live Event of 2022.

We still have spaces available for July. Stay tuned over the next two days for more insight into the event, and if you're interested, you can sign up here: https://maidcentral.academy/mca-live-information-page52639818

04/27/2022

Our MaidCentral Academy Events are designed to help you get the most from your MaidCentral Investment.

Even Industry Pros like Gosia Lorek-Baran of Helping Hands Cleaning Services came away with fresh ideas and insights into how they can better leverage software to scale their cleaning business.

We still have spots left for our July Event! It will take place in Charleston, SC on July 26-27. If you too are interested in how MaidCentral can help you love your cleaning business, click here to register now: https://maidcentral.academy/mca-live-information-page52639818?fbclid=IwAR2y_QHHyuVB7yjKHFvIb8neVTtauUFSE3w_AYHXXw5YuHGTqB-KYtzacnU

Timeline photos 04/25/2022

We've continued to receive awesome feedback about MaidCentral Academy Live and we want as many of you to join us as possible! Our Live Events are all about connecting in person and making sure our attendees feel comfortable using our software in their daily lives. We cover topics such as: Finance, Payroll & Invoicing, Quoting Tool & Sales, Marketing, Technician Management & Engagement, and More! This is information you don't want to miss. If you want to learn more about MaidCentral or our Live Events, comment below, we'd love to answer your questions.

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Videos (show all)

Listen to what one of our partners had to say about what life was life BEFORE MaidCentral and what's it's like now AFTER...
Did you all know that Smart Business Moves is now a Weekly Podcast?  Smart Business Moves is a show where our hosts Tom ...
Our MaidCentral Academy Events are designed to help you get the most from your MaidCentral Investment.   Even Industry P...
Coronavirus Smart Business Moves

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2030 Harley Street
North Charleston, SC
29406
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