10/11/2026
ITIL 5 Foundation in the classroom: learn it face to face.
ITIL 5 Foundation is the current entry point into IT service management. In the classroom you work through the value system, the guiding principles and the integrated product and service lifecycle in discussion with a PeopleCert accredited trainer and your peers.
Who it suits: Newcomers to IT service management who learn best face to face, and IT staff whose organizations are adopting ITIL 5.
What it covers: The value system, guiding principles, lifecycle view and management practices, and how they connect to real service work.
Why this format: Peers bring examples of incidents, changes and requests from their own organizations, which makes the concepts concrete.
Next step: ITIL 4 e-learning modules remain available for learners building on an ITIL 4 base.
Call to action: Explore ITIL 5 Foundation classroom training at learnersink.com