08/24/2026
Did you know having your account information ready can help our dispatchers locate your service faster?
When you report an outage, please have your account number, member name, and service address available. If you have your Map Location numbers, those can be helpful, too! This information helps our dispatchers identify your location and get the right crews headed your way.
All of this information can be found on your electric bill. We recommend keeping a copy of your bill somewhere easy to find or writing down your account information so it's ready when you need it.
A little preparation can make a BIG difference when the lights go out!