Tulane University Case Management & Victim Support Services

Our Story

Many students experience difficult times during college, due to either academic or personal reasons. Common stressors include medical, mental health, personal or family crisis, illness, or injury. These life events can interfere with a student’s ability to attain their goals.

Case Management Services are designed to support students throughout their college career in order to best achieve their academic and co-curricular goals. Case Management does not solve our student’s problems for them, but rather helps the student identify the issues and appropriate resources and works collaboratively with the student to develop an action plan. We support and empower our students to take action and advocate on their own behalf.

Staff from Case Management also triage referrals and other reported information or concerns as it comes in, investigates and gathers additional information, prioritizes reports, and determines appropriate responses, sometimes in conjunction with Process of Care and/or the Behavioral Intervention Team.

Case Managers are available to consult with students, faculty, staff, families, and community providers to determine the best approach to the student’s current situation.

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