09/17/2017
Greetings families, and here’s hoping your new school year is off to a great start.
I want to thank you for your investment in our products this summer. I know your family will enjoy them.
If you didn’t purchase the ADVANTAGE MATH BOOKS, please disregard this message.
If you did, I've learned recently that some of the ADVANTAGE MATH BOOKS were manufactured with a defect that can cause the printed sheets on the inside front and back covers to separate from the binding. Our printer is one of the very best in the world, and deeply regrets this situation.
Southwestern Advantage will gladly replace any defective products. It’s easy to identify if yours might be one. PLEASE watch this short video to see if your books are affected.
If you purchased Advantage Math 1 and 2, please turn to the back cover and look for the printed number 1068941.
If you see a different number, all is well! Thanks for your time!
If you do have that product number, please follow the steps in the attached video to see if the defect exists.
If you find this defect, please take a photograph showing the defect, and email the photo, along with your name, address, and phone number to [email protected]. Southwestern Advantage will ship your new copy promptly. Please specify if your Math 1 or Math 2 (or both) are defective.
I apologize for any inconvenience, and please keep me updated with how your family is enjoying the products.
