09/05/2024
My architect clients often come to coaching calls flustered and worked-up about some event at work or some interaction with a colleague or client that went south. It's what I jokingly call the "drama du jour".
I gotta be honest, it's really seductive. It's so easy to get sucked into the story, the personalities, the he said/she said of it all. And I always allow space for my clients to blow off some steam when they need to.
Leaders, however, have to be able to distinguish patterns and see the larger picture in their business dealings. We need to pull ourselves out of the weeds, gain some altitude and take a hard look at what's REALLY going on.
More often than not, the drama is indicative of a larger issue that needs to be addressed. That's where coaching can be invaluable. Because rather than stomping out daily fires, we're removing the tinder and kindling so the fires never get a chance to start.
Yes, you have to deal with the circumstances in front of you. Absolutely. But those flare-ups point to deeper work that requires your attention.
The next time you find yourself embroiled in drama in your business, handle the scandal and then ask yourself, "If we weren't talking about [insert drama here], what would we be talking about?" It's a great way to get some elevation and guide yourself, your staff and your clients to a far more productive outcome.