PWW Advisory Group

09/09/2026

Does calling EMS “essential” actually guarantee that EMS will be there when someone calls 911?
Not necessarily.
Some states recognize EMS as essential without requiring local governments to ensure the service is available. Others establish a clear responsibility for providing access to EMS.
And even when responsibility exists, another important question remains: How will that service be sustainably funded?
That's why understanding the language behind your state's essential-service designation matters.
PWW|AG's state-by-state review looks beyond the label to examine what these laws actually require.
See what essential means in your state: https://hubs.li/Q04vmqGf0

09/07/2026

EMS has never been a 9-to-5 profession.

It takes people working early mornings, late nights, weekends, holidays, overtime, and plenty of shifts that don't go according to plan to keep communities cared for around the clock.

This Labor Day, PWW|AG recognizes the people whose work keeps EMS moving: those in the ambulance, the communications center, the billing office, administration, education, leadership, and everywhere in between.

And if Labor Day happens to be another workday for you, thank you for being there when your community needs you.

Happy Labor Day from PWW|AG!

09/04/2026

Calling EMS an “essential service” can mean very different things depending on where you live.

When evaluating essential-service legislation, there are three important questions to ask:
Recognition: Does the law acknowledge EMS as essential?
Responsibility: Does it establish who is responsible for ensuring EMS is actually available?
Funding: Does it provide a sustainable way to support that responsibility?

Recognition matters. But responsibility and sustainable funding are what can turn an essential-service designation into meaningful public policy.

PWW|AG's new state-by-state resource takes a closer look at these differences and what they mean for EMS.

See where your state stands: [https://hubs.li/Q04vmr3z0

09/03/2026

15 days. That’s all that remains to take advantage of early bird rates for XI and abc360 in Hershey, PA!

This October, PWW|AG is bringing an all-new educational lineup to Hershey designed around the issues EMS leaders, billing professionals, compliance teams, and organizations are navigating right now.

At XI, we’re tackling practical AI, the changing EMS economy, future-facing leadership, workforce wellness, patient-centered strategies, and more.

At abc360, we’re digging into Medicare reimbursement, documentation, denials and appeals, difficult payers, compliance, privacy, the No Surprises Act, AI risks, and the entire revenue cycle.

Plus, attendees can expect thought-provoking general sessions, real-world case studies, new educational tracks, and plenty of opportunities to bring practical ideas back to their organizations.

There is a lot waiting for you in Hershey this October.

Join us for XI on October 19 and abc360 October 20–21 in Hershey, PA.
Register today!-> https://hubs.li/Q04sVYJ60

09/01/2026

Sometimes, it starts with just one signature.

One decision. One shortcut. One seemingly small compliance misstep that turns into something much bigger.

At abc360 in Hershey, PA, It Started with One Signature: Compliance Lessons from Real EMS Cases will examine real-world EMS compliance cases and the lessons they can teach organizations before they find themselves facing similar circumstances.

Because some of the most valuable compliance education doesn’t come from talking about what could happen. It comes from understanding what already has.

Join PWW|AG at abc360 in Hershey, PA, October 20–21, for this session and an all-new lineup of education focused on the compliance, reimbursement, billing, and revenue cycle challenges facing EMS today.

Register today for abc360! -> https://hubs.li/Q04sVMzQ0

08/28/2026

“You did take Mr. Smith’s pulse, didn’t you?”

“Yes, I did, actually.”

“Could you please show us on your patient care report where you documented that you took the pulse?”

“I guess...I didn’t record it.”

This exchange wasn't from an actual lawsuit. It was part of a PWW|AG Mock Trial, an immersive training experience designed to put EMS professionals in the courtroom before the stakes are real.

The case may be fictional, but the questions reflect situations providers could face on the witness stand.

What you do in the field matters. What you document matters. And what you say when those decisions are questioned matters.

Bring the PWW|AG Mock Trial to your agency and prepare your team for the courtroom before they ever have to enter one-> https://www.pwwag.com/contact

08/27/2026

08/27/2026

Is EMS an essential service in your state? The answer may be more complicated than you think.

Across the country, states have taken very different approaches to defining EMS as an essential service. Some recognize its importance. Others establish responsibility for ensuring EMS is actually available. And some address how that responsibility can be funded.

PWW|AG's new Essential in Name or Essential in Practice? resource examines EMS essential-service laws state by state and, more importantly, what those laws accomplish.

Because calling EMS essential and making EMS essential aren't always the same thing.

See where your state stands: https://hubs.li/Q04vmJ7Z0

08/26/2026

What does the Washington Monument have to do with leading an EMS organization? More than you might think.

EMS leaders are constantly being asked to solve problems. But when resources are limited, priorities are competing, and every issue feels urgent, determining which problems actually deserve your attention can be just as important as finding the solution.

At XI in Hershey, PA, The Washington Monument Effect: Why Great EMS Leaders Solve the Right Problems will challenge attendees to think differently about how they identify priorities, make decisions, and focus their organization’s time and resources where they can have the greatest impact.

It’s one of the many conversations we’re bringing to XI as part of our new Future-Facing Leadership track this conference season.

Join PWW|AG in Hershey on October 19 and rethink what it means to lead EMS into what comes next.

Register today for XI!-> https://hubs.li/Q04sXkjy0