Mercer University Department of Human-Centered Information Design

09/25/2026

Advance Your Career with Mercer’s M.S. in Technical Communication Management – Leadership Skills for Today’s Technical Communicators

Take your communication career to the next level with Mercer’s M.S. or graduate certificate in Technical Communication Management.

09/24/2026

We hear a lot about AI changing the way we write, but how do we actually stay ahead of it? In their new 2025 paper, Bremen Vance and Jennifer Jackson argue that "situational awareness" is key. It’s a great read on why technical communicators and educators need to understand the actual nuts and bolts of AI

09/23/2026

Dive into the fundamentals of research in technical communication.

This fully revised edition provides a practical introduction to research methods for anyone conducting and critically reading technical communication research. The first section discusses the role of research in technical communication and explains in plain language how to conduct and report such re...

09/21/2026

Future-Proofing Your UX Skills: What 15,000 Job Ads Revealed About the Evolving UX Landscape

Web magazine about user experience matters, providing insights and inspiration for the user experience community

09/19/2026

User Research Methods in Technical Communication: What We Can Learn from Research Across Contexts

A practical look at user research methods in technical communication, exploring how academic rigor and industry innovation can work together.

09/18/2026

Using AI for Resumes: What Technical Communicators Can Learn from the AI Life Cycle

A practical look at using AI for resumes, featuring Huiling Ding’s AI life cycle framework for improving résumé writing in tech comm.

09/18/2026

We're hiring! Come work with us. We're a great department. Lots of research opportunities. Overall, an excellent place to work. Feel free to reach out with any questions.

Application Instructions: External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page. IMPORTANT: Please review the job posting and load ALL documents required in t...

09/17/2026

"We've all seen generic, soulless AI writing. But what happens when we use AI to study our own voice?

In her latest article for Techne Forge, Katie Powell uses a powerful Little Mermaid metaphor to explore the tension between AI productivity and human authenticity. Instead of rejecting AI outright, she turned Grammarly into a mirror to analyze her own emotional tone and writing style. It's a fascinating look at how we might harness AI to become more intentional storytellers.

Take a dive into Ursula's Lair and join the conversation:"

Is AI stealing our voice or acting as a mirror? Diving into "Ursula’s Lair," Katie Powell explores the tension between automated writing and authentic storytelling, using Grammarly as a case study for self-reflection.