Mercer University Department of Human-Centered Information Design

Mercer Professor Strives to Improve Web Experience for Every Body – Read the Full Story

Professor strives to improve web experience for ‘every body’ Mercer University assistant professor Dr. Philip Gallagher is working to make online communication more useful, usable and accessible for everyone.

Read Dr. Philip B. Gallagher's Latest ACM Publication on UX Education in Transition: Aligning Academic Pedagogy with New Industry Needs

UX Education in Transition: Aligning Academic Pedagogy with New Industry Needs | Proceedings of the 43rd ACM International Conference on Design of Communication HomeConferencesDOCProceedingsSIGDOC '25UX Education in Transition: Aligning Academic Pedagogy with New Industry Needs research-articleOpen access Share on UX Education in Transition: Aligning Academic Pedagogy with New Industry NeedsAuthors: Philip B. Gallagher, Sushil K. OswalAuthors Info & ClaimsS...

Is A Technical Communication Graduate Degree Right for You?

Is A Technical Communication Graduate Degree Right for You? Discover the challenges facing technical communication today and how a technical communication graduate degree can help boost your career.

The Story Test & Story Method: A Combined Approach to Usability Testing and Contextual Inquiry

The Story/Test/Story Method: A Combined Approach to Usability Testing and Contextual Inquiry Learn a new method that represents a combined approach to usability testing and contextual inquiry that can be used in the classroom and beyond.

Advance Your Career with Mercer’s M.S. in Technical Communication Management – Leadership Skills for Today’s Technical Communicators

Technical Communication Management | Mercer University Take your communication career to the next level with Mercer’s M.S. or graduate certificate in Technical Communication Management.

Helping Content Strategy: What Technical Communicators Can Do for Non-Profits

Non-Profit Content Strategy: How Technical Communicators Can Help Read my article on non-profit content strategy with Suzan Flanagan in the journal Technical Communication.

Content Strategy: A How-To Guide for Technical Communicators

Content Strategy: A How-to Guide - Guiseppe Getto, Ph.D. Learn more about my latest book, Content Strategy: A How-to Guide, an accessible introduction to content strategy!

Why Technical Communicators Need to Develop AI Skills Right Now

Why Technical Communicators Need to Develop AI Skills Learn why developing AI skills is essential for technical communicators to stay relevant in today's evolving workforce.

Meet Dr. Bremen Vance – Bridging Engineering and Communication at Mercer University

Dr. Bremen Vance | School of Engineering Meet Dr. Breman Vance, Assistant Professor at Mercer’s School of Engineering. Discover his research interests in integration of technologies into writing and communication classes