Mercer University Department of Human-Centered Information Design

Mercer University Department of Human-Centered Information Design

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Located in Mercer's School of Engineering, we offer the B.S. in Human-Centered Information Design and the M.S. in Technical Communication Management

We are the Technical Communication department in the School of Engineering at Mercer University. We have an undergraduate Bachelor's degree program and an online Master's in Technical Communication Management designed for working professionals. Our professors include Dr. Pam Brewer, Dr. Jennifer Goode, Dr. Phil Gallagher, Dr. Bremen Vance, Prof. Lisa Newman, and Dr. Susan Codone. We focus on techn

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Learn How M.S. Alum Jennifer Jackson Is Advancing Her Career Through Technical Communication

Graduate Spotlight: Jennifer Jackson - The Den Jennifer Jackson recently graduated from Mercer University’s School of Engineering with a Master of Science in technical communication management.

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Mercer Department's Rebrand Puts Its Technical Communication Program at the Forefront of Technological Change

Rebrand puts Mercer program at forefront of technological change A Mercer University engineering program has been redesigned and renamed to reflect technological advances and give students a competitive edge in the field.

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From Adoption to Accountability: What the AI Impact on Business Means for Technical Communication

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IEEE ProComm Professional Guidance on Artificial Intelligence in Professional Communication - IEEE Professional Communication Society 05/21/2026

The ProComm guidance on AI is is a great resource for anyone trying to understand the work that needs to be done at the intersection of AI and communication. Instead of just listing tools, it actually digs into the ethical and social responsibilities we have as communicators using these systems. It's a genuinely helpful touchpoint for anyone trying to ground their work and contribute while the tech continues to change!

IEEE ProComm Professional Guidance on Artificial Intelligence in Professional Communication - IEEE Professional Communication Society IEEE ProComm Professional Guidance on Artificial Intelligence in Professional Communication Table of Contents Toggle IEEE ProComm Professional Guidance on Artificial Intelligence in Professional CommunicationAcknowledgementsIntroductionDefining AI and the Need for Scholarship, Training, and Awarenes...

UX Education in Transition: Aligning Academic Pedagogy with New Industry Needs | Proceedings of the 43rd ACM International Conference on Design of Communication 05/19/2026

Read Dr. Philip B. Gallagher's Latest ACM Publication on UX Education in Transition: Aligning Academic Pedagogy with New Industry Needs

UX Education in Transition: Aligning Academic Pedagogy with New Industry Needs | Proceedings of the 43rd ACM International Conference on Design of Communication HomeConferencesDOCProceedingsSIGDOC '25UX Education in Transition: Aligning Academic Pedagogy with New Industry Needs research-articleOpen access Share on UX Education in Transition: Aligning Academic Pedagogy with New Industry NeedsAuthors: Philip B. Gallagher, Sushil K. OswalAuthors Info & ClaimsS...

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1501 Mercer University Drive, Science & Engineering Building
Macon, GA
31404