11/08/2021
Through the third quarter, the company’s overall revenue is up 27% since the same period last year, while its employee count has climbed just 8% higher. In other words, Chipotle is churning out a lot more burritos, but the number of people making them has not risen anywhere near as much. ⠀
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As a cashier, Rodriguez said the pace can be dizzying, especially because online orders have become part of a crushing new reality.⠀
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“It’s like being ripped into two,” Rodriguez said. Because his location is so understaffed, he said there’s a person on the digital-make line, which handles online orders, while he often is solo on the main line that serves in-store customers. That means preparing orders and handling the cash register by himself.⠀
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Yet his hours have been cut to about 15 to 17 hours a week from about 32 hours a week, because he said the location’s general manager is trying to save money. ⠀
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Chipotle workers are not unionized, but Rodriguez and his colleagues got support from the Service Employees International Union for Wednesday’s walkout. In a news release, the union noted that Chipotle is already facing a lawsuit filed by New York City earlier this year, accusing it of violating the Fair Workweek Law, which requires that employers give workers a good faith estimate of their regular schedule as well as a two-week notice of their set schedule.