03/27/2021
This is a post to confirm we are still here. We are still actively working on reopening. We will be posting an official update by mid April, (had hoped for this to happen in late February at the latest) but as of right now we are still without a kitchen location to operate out of for the summer. We are considering other alternatives, and working on finalizing details as quickly as possible.
As stated in our emails and previous posts, there are no funds available for refunds until we are able to reopen, or receive a grant or a loan to assist. Our statement on the situation was posted on our website beginning in October 2020 and can also be viewed here: https://tinyurl.com/turnipthebeetlou
We are using this page as the MAIN point of contact while our website and kitchen are closed. This means we are not utilizing other forms of contact while we are closed. We are prioritizing reopening and limiting the use of resources. As stated in the update, and previously on the website, we cannot immediately reply to individual requests for customer support at this time, as we do not have a working staff. We will continue to update customers via this page, and once we can offer more clarity or information we will republish our site and bring staff on for full time customer support.
Again, I cannot stress how much we appreciate the support and patience and love shown to us by most of our students and customers. This has been a ridiculously rough ride and we are grateful for your kind words and the hope that they bring with them. Thank you.
Covid Closure Updates
I am writing to you today to provide clarity regarding delays in refund requests and reopening. As you are all aware, circumstances beyond our control have caused cancellations and major delays in communication and recovery. Handling your concerns is a top priority. As a result of the ongoing pandem...
10/08/2020
I would like to thank everyone for the patience shown to me over the past several months. I would like to address reopening goals at this time. Although some things have been able to return to somewhat “normal”, that is not the case for Turnip the Beet. My initial goal was to be able to reopen our kitchen or to create online content by this fall, and that is no longer a possibility. The challenges behind the scenes are multi-faceted and numerous, both business wise and personally.
In an effort to put my family first, and preserve the integrity of the business, Turnip the Beet will be extending our temporary closure. I am exploring options right now to determine how Turnip the Beet can best move forward. Right now, we are aiming to reopen at a new location in time for summer 2021. Any online or at home services will be announced if we are able to offer them before our reopening date. We will not be taking new customer service requests until we're open. If you are a current customer with questions or requests you can still reach us through our website. Response time will be slower than usual, but I will respond.
Turnip the Beet will be back and better than ever. But that is not going to happen right away. We will return strong because I am going to proceed in a deliberate manner, and wait for the correct resources and the right kitchen, and make sure to take care of our customers and our employees, as well as myself and my family before rushing into business as usual. There are so many behind the scenes issues to balance with reopening the business. Too many businesses have closed and reopened only to promptly close again forever, and I would rather take the time to do this right, or to pass the business to new ownership than allow that to happen.
Again, the patience and support shown by most of you has been moving, and I am truly grateful for it. If you are interested in business partnership/ownership opportunities or wish to support the reopening of Turnip the Beet in some other way, please contact us through Facebook or our website.
Sincerely,
Joy Wilson, Owner of Turnip the Beet
09/22/2020
Bare with us, we are having issues with our website/email host. Updates on everything coming on 9/29.
Edit: email/site is now working properly, we are diligently working to publish updates by the end of the day.
08/22/2020
Getting back to business! Check out our newsletter for fall plans and customer support updates. 👩🍳❤️
TURNIP THE BEET UPDATE
It was a frustrating experience for everyone when we had to close the doors of our kitchen in March. Since then we have all been through a few unprecedented events, and Turnip the Beet is doing the best we can to roll with the punches. The most important thing for us to communicate right now is how....