07/24/2020
Led by our passionate professionals, we have helped many students prepare for new career opportunities, assisting them through the entire career training process...from exploring career interests, to financial aid options, to the registration process, to graduation and the beginning of a new career. If you want to help us help others, this career opportunity might be for you.
The Admissions Representative is responsible for providing quality customer service and information to prospective students who are interested in pursuing career education and training. This position is responsible for conducting outbound telephone calls to individuals that have inquired about campus programs of study, meeting with prospective students, answering questions, hosting campus tours, conducting interviews, facilitating enrollments, and participating in new-student orientation. The Admissions Representative will routinely communicate with students throughout their educational experience.
TYPICAL WORK HOURS
Monday through Thursday start times are between 8 - 11am, end times are 6 - 8pm; Friday start times are between 8 - 9am, end times are between 5 - 6pm; Saturday and Sunday as needed. This position is eligible for overtime pay.
ESSENTIAL FUNCTIONS
Process high-volume of outbound and inbound telephone calls, responding timely to all customer inquiries
Share information with prospective students about the campus and its program opportunities
Schedule campus visits for prospective students, conduct campus tours, and facilitate enrollments
Follow-up with new students ensuring their positive transition to being an active student
Contribute to team initiatives and outcomes
Use internal management software to properly facilitate and track disposition of all potential students that have inquired and students that have enrolled
Attend department meetings, training, and activities
Develop Student Referral Inquiries
Ensure all paperwork is completed accurately and in a timely manner
Other duties as assigned
