The W. Edwards Deming Institute

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The W. Edwards Deming Institute At The Deming Institute, our vision is for the Deming System of Profound Knowledge® to be the standard lens people use to understand and improve the world.

Stuck on big organizational issues? Spend two days and get unstuck.Give us two days, and you'll leave with an action pla...
10/08/2026

Stuck on big organizational issues? Spend two days and get unstuck.

Give us two days, and you'll leave with an action plan and methods to start solving your organization's toughest problems.
Deming Strategies for Sustainable Success is a hands-on seminar co-hosted with Fordham University's Gabelli School of Business, Nov. 6–7 at Lincoln Center in New York.

https://deming.org/events/deming-strategies-for-sustainable-success-innovate-streamline-lead/?utm_source=linkedin&utm_medium=social&utm_campaign=2dayseminar&utm_content=solve-get-unstuck

One week from today, Dr. Deming would have turned 126. Let's celebrate his birthday together by helping more people lear...
10/08/2026

One week from today, Dr. Deming would have turned 126. Let's celebrate his birthday together by helping more people learn his transformational teachings.

Dr. Deming spent his life helping people learn. And when one person learns Deming, it rarely stops there. They take it back to their team, their community, and often their family.

Your gift helps open a seat at a seminar for someone who couldn't otherwise attend.

Right now, a Deming Institute Trustee will match every dollar you give, up to $5,000. Your $25 becomes $50. Your $100 becomes $200.

Give by October 14, Dr. Deming's birthday, and help someone else start learning: https://deming.org/celebrate-learning/

What if the way you measure performance is actually making your organization worse? In this podcast episode, Balaji S Re...
10/06/2026

What if the way you measure performance is actually making your organization worse? In this podcast episode, Balaji S Reddie and Andrew Stotz dig into Points 7 through 9 of Deming's 14 Points: leadership as a Socratic act of asking rather than answering, why 'drive out fear' is really about removing the fear of telling the truth, and how breaking down departmental silos sometimes means one team taking a loss for the good of the whole.

Along the way: KPIs, internal competition, and why they so often undermine the system they're meant to improve. The episode closes with Dr. Deming's own words: leadership carries a responsibility to make a difference.

🎧 https://podcast.deming.org/a-new-lens-with-balaji-reddie-part-9

Looking for more? Use DemingNEXT to explore Deming’s 14 Points and connect the ideas across the System of Profound Knowledge - it's free for 14 days! https://deming.org/learn/demingnext/

What if the way you measure performance is actually making your organization worse? Balaji Reddie and Andrew Stotz dig into Points 7 through 9 of Deming's 14 Points: leadership as a Socratic act of asking rather than answering, why 'drive out fear' is really about removing the fear of telling the tr...

Accelerate your learning and start implementing Deming in two days.Understanding Deming's ideas is one thing. Putting th...
10/05/2026

Accelerate your learning and start implementing Deming in two days.

Understanding Deming's ideas is one thing. Putting them to work in your organization is another. Most people spend months or years closing that gap on their own.

At Deming Strategies for Sustainable Success, you'll close it in two days, side by side with Deming experts. Nov. 6–7 at Fordham University's Gabelli School of Business.

https://deming.org/events/deming-strategies-for-sustainable-success-innovate-streamline-lead/?utm_source=linkedin&utm_medium=social&utm_campaign=2dayseminar&utm_content=accelerate-start-implementing

You're invited: a two-day Deming seminar in New York City.The Deming Institute and Fordham Gabelli School of Business ar...
10/02/2026

You're invited: a two-day Deming seminar in New York City.

The Deming Institute and Fordham Gabelli School of Business are co-hosting Deming Strategies for Sustainable Success: Innovate, Streamline, Lead, a hands-on, two-day seminar at Fordham's Lincoln Center campus.

📅 Nov. 6–7, 2026 · 8:30 a.m.–4:30 p.m.

📍 Fordham University Gabelli School of Business, New York

👥 Led by Kelly Allan and Bill Soller

Bring a real challenge from your organization and leave with an action plan and methods to start solving it.

Lunch, course materials, and six months of DemingNEXT™ are included. Teams of three or more save $300 per person.

https://deming.org/events/deming-strategies-for-sustainable-success-innovate-streamline-lead/?utm_source=linkedin&utm_medium=social&utm_campaign=2dayseminar&utm_content=solve-youre-invited

She just wanted to do a good job. Instead, she spent days writing a self-appraisal.In this video, CEO Steven Haedrich sh...
09/30/2026

She just wanted to do a good job. Instead, she spent days writing a self-appraisal.

In this video, CEO Steven Haedrich shares how a performance review got in the way of one employee’s desire to contribute. He challenges appraisals, commissions, quotas, and management by objective (MBO), arguing that people cannot fairly assess performance without seeing the system shaping their work. Deming’s systems view shifts the focus from judging people to improving the work itself. https://youtube.com/shorts/GA5I1teajUs

Curious about how performance appraisals hurt your system? Learn more in the Performance Reviews Part 1 course on DemingNEXT. (It's free for 14 days!) https://deming.org/learn/demingnext/

She just wanted to do a good job. Instead, she spent days writing a...

What if your AI strategy is creating more risk than progress? John Willis joins Andrew Stotz to trace how Deming's Syste...
09/28/2026

What if your AI strategy is creating more risk than progress? John Willis joins Andrew Stotz to trace how Deming's System of Profound Knowledge shaped the way he thinks about organizations, learning, and change. From his early days building DevOps to the AI transformations he's navigating with CIOs today. Along the way, John connects Deming to fast feedback loops, explains why leaders keep mistaking a learning problem for a technology problem, and shares stories that never made it into his book, Deming's Journey to Profound Knowledge.

A fresh conversation for longtime Deming thinkers and those just beginning the journey. https://podcast.deming.org/john-willis-why-ais-biggest-problem-isnt-technology

Are you ready for your own transformation? Dive into DemingNEXT, the only online learning program for Deming thinkers. It's free for 14 days! https://deming.org/learn/demingnext/

What if your AI strategy is creating more risk than progress? John Willis joins Andrew Stotz to trace how Deming's System of Profound Knowledge shaped the way he thinks about organizations, learning, and change. From his early days building DevOps to the AI transformations he's navigating with CIOs....

What if your cheapest supplier is secretly your riskiest? Balaji S Reddie unpacks Deming's Points 4, 5, and 6 with Andre...
09/22/2026

What if your cheapest supplier is secretly your riskiest? Balaji S Reddie unpacks Deming's Points 4, 5, and 6 with Andrew Stotz by exploring Deming’s thinking on suppliers, continual improvement, and training.

❓ Why do strong relationships matter more than short-term savings?
❓ Why should problems be welcomed?
❓ Do people perform differently when they understand the purpose behind their work?

Balaji uses stories to offer a practical look at what these three points can teach leaders today. https://podcast.deming.org/a-new-lens-with-balaji-reddie-part-8

How well do you understand the 14 Points for Management? Test your knowledge and learn more with DemingNEXT! It's free for 14 days. https://deming.org/learn/demingnext/

What if your cheapest supplier is secretly your riskiest? Balaji Reddie unpacks Deming's Points 4, 5, and 6 with Andrew Stotz by exploring Deming’s thinking on suppliers, continual improvement, and training. Why do strong relationships matter more than short-term savings? Why should problems be we...

09/17/2026

Improve quality and your costs go down. Most organizations run that sentence backward, then wonder why the savings never arrive.

W. Edwards Deming called it the Chain Reaction. Better quality means less rework, less waste, less delay. Productivity rises. You compete on quality at a lower price, you stay in business, and you provide more jobs.

On November 6 and 7, we are co-hosting a two-day seminar with Fordham Gabelli School of Business at their Lincoln Center campus in New York.

Join us for two days of facilitated work with Deming practitioners. We'll cover:
👉 Organizational systems, and what silos actually cost you
👉 Understanding variation, and how Deming taught leaders to read their own data
👉 Testing your theories instead of defending them
👉 The psychology of management, and what replaces carrot-and-stick

Built for executives, entrepreneurs, managers, and teams. First-time and returning attendees alike.

$2,200 per person. Group, educator, and nonprofit rates available.

Register here: Improve quality and your costs go down. Most organizations run that sentence backward, then wonder why the savings never arrive.

W. Edwards Deming called it the Chain Reaction. Better quality means less rework, less waste, less delay. Productivity rises. You compete on quality at a lower price, you stay in business, and you provide more jobs.

On November 6 and 7, we are co-hosting a two-day seminar with Fordham Gabelli School of Business at their Lincoln Center campus in New York.

Join us for two days of facilitated work with Deming practitioners. We'll cover:
👉 Organizational systems, and what silos actually cost you
👉 Understanding variation, and how Deming taught leaders to read their own data
👉 Testing your theories instead of defending them
👉 The psychology of management, and what replaces carrot-and-stick

Built for executives, entrepreneurs, managers, and teams. First-time and returning attendees alike.

$2,200 per person. Group, educator, and nonprofit rates available.

Register here: https://secure.qgiv.com/for/raehch/event/dsfssisl/

If you've led an organization or a team for more than a few years, you've probably watched the same problems resurface a...
09/08/2026

If you've led an organization or a team for more than a few years, you've probably watched the same problems resurface again and again. Different initiatives. Different people. Same underlying issues.

In this podcast episode, John A. Dues joins Andrew Stotz to dig into a puzzle Dr. Deming pointed to decades ago: "Experience without theory teaches nothing."

John unpacks what Deming meant: experience doesn't come with its own explanation. It can answer a question, but only if you're asking one in the first place. Without a theory of why something works, all that hard-won experience just repeats itself.

This episode is a great listen for anyone who has ever wondered why years of effort don't always add up to real improvement.

Listen Now: https://podcast.deming.org/are-you-learning-or-just-staying-busy

Looking for more transformative thinking? Check out DemingNEXT, your one-stop-shop for learning Deming - it's free for 14 days! https://deming.org/learn/demingnext/

If you've led an organization or a team for more than a few years, you've probably watched the same problems resurface again and again. Different initiatives. Different people. Same underlying issues.   In this episode, John Dues joins Andrew Stotz to dig into a puzzle Dr. Deming pointed to dec...

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