KSU University Information Technology Services

KSU University Information Technology Services We provide customer service excellence through technology leadership & expertise at KSU.

We provide customer service excellence for all KSU Owls through technology leadership & expertise while ensuring innovation and security through technology.

Flowers fade 🥀, red flags don’t 🚩This Valentine's Day Season watch out for strangers that move too fast, dodge meetups, ...
02/10/2026

Flowers fade 🥀, red flags don’t 🚩

This Valentine's Day Season watch out for strangers that move too fast, dodge meetups, and ask for financial assistance. Real love can be verified. đź’ž

🚨 CYBERSECURITY ALERT 🚨A phishing scam is targeting student financial aid, BankMobile, and KSU accounts. Messages may ap...
02/04/2026

🚨 CYBERSECURITY ALERT 🚨

A phishing scam is targeting student financial aid, BankMobile, and KSU accounts. Messages may appear to come from KSU Financial Aid and ask you to log in.

If you receive a spam message:

âť—DO NOT click links, open attachments, or enter your login information.

âť—Forward the message to [email protected]

Already clicked? Reset your KSU and BankMobile passwords immediately and contact the IT Service Desk at 470‑578‑6999 or [email protected].

UITS is here to help. Stay Cybersafe, Owls! 🦉

🚨 DEADLINE: TODAY🚨Enroll in Microsoft Authenticator by TODAY (Sept. 17) to keep access to D2L Brightspace, OneUSG, and o...
09/17/2025

🚨 DEADLINE: TODAY🚨
Enroll in Microsoft Authenticator by TODAY (Sept. 17) to keep access to D2L Brightspace, OneUSG, and other applications.

Check out the link in our bio for detailed instructions, FAQs, and an instructional video!

Owls show up! We see you working hard in the classroom, in the gym, and on the field. Go get 'em, Owls! 🖤💛 When you need...
09/09/2025

Owls show up! We see you working hard in the classroom, in the gym, and on the field. Go get 'em, Owls! 🖤💛 When you need IT support, UITS is here to help:
📧 Email: [email protected]
đź“ž Call: 470-578-6999

Immediate Action Required: Duo is being replaced with Microsoft Authenticator as KSU’s MFA tool. 🎉 This means fewer sign...
09/03/2025

Immediate Action Required: Duo is being replaced with Microsoft Authenticator as KSU’s MFA tool. 🎉 This means fewer sign-ins, stronger security, and easier password resets.

Enrollment period: Sept. 3–17.
Deadline: Sept. 17—don’t miss it!

For details and complete instructions, check out the link in our bio.

Stay secure, Owls: Never approve unexpected prompts or share codes!

Positive change coming to KSU sign-ins: Starting September 3, Microsoft Authenticator will replace Duo as KSU’s official...
08/20/2025

Positive change coming to KSU sign-ins: Starting September 3, Microsoft Authenticator will replace Duo as KSU’s official multifactor authentication (MFA) app.

📅 Enrollment period: September 3–17

Follow the link in our bio for more information!

Questions or concerns? UITS is here to help! Call 470-578-6999 or email [email protected]

Project Sign In Alert: All Owls will be automatically signed out of Microsoft apps July 29 and will see a new sign-in sc...
07/25/2025

Project Sign In Alert: All Owls will be automatically signed out of Microsoft apps July 29 and will see a new sign-in screen when you sign back in—and you will need to click Approve with Cisco Duo to continue.

You may experience sign-in issues between 6 and 8 a.m. on July 29. If you're unable to sign in, please try again after a few minutes. If the problem continues past 8 a.m., please report the issue at service.kennesaw.edu/technology.

đź””Check out the link in our bio for details, including screenshots!đź””

Please note that non-Microsoft applications like D2L, Owl Express, and OneUSG will not be affected.

As we roll out this change, stay alert because cybercriminals often take advantage of uncertainty. Report any suspicious emails, and never accept an unexpected Duo push or share a Duo code with anyone. If you're ever unsure, reach out to UITS. We're here to help!

Questions or concerns? UITS is here to help!
📧 Email: [email protected]
đź“ž Call: 470-578-6999

Scrappy is feeling fine on this bright Thursday, and we hope you are, too! When you need tech help, UITS is here to help...
07/24/2025

Scrappy is feeling fine on this bright Thursday, and we hope you are, too! When you need tech help, UITS is here to help—on both campuses! 💻

đź“Ť Kennesaw Campus: Sturgis Library, Suite 4500 (4th Floor)
đź“Ť Marietta Campus: Academic Building, Lower Level

⏰ Walk-Up Counter Hours of Operation:
🗓 Monday–Thursday: 8 a.m.–9 p.m.
🗓 Friday: 8 a.m.–5 p.m.
🚪 Closed on weekends & holidays

Stop by for in-person support with KSU technology!

Stay cybersecure, Owls! 🦉 Deny any Duo push you didn't initiate—and reset your password IMMEDIATELY if you ever receive ...
07/23/2025

Stay cybersecure, Owls! 🦉 Deny any Duo push you didn't initiate—and reset your password IMMEDIATELY if you ever receive one. Likewise, never share a Duo code with anyone. The IT Service Desk will never ask you to do these things, and anyone who does ask has bad intentions. 🔑

These students are stepping out of the classroom and into the challenge because growth doesn’t just happen behind a scre...
07/22/2025

These students are stepping out of the classroom and into the challenge because growth doesn’t just happen behind a screen! 💻➡️🌳

When you come back to your tech, UITS will be right here for you.

Call 470-578-6999 or email [email protected].

đź•’ IT Service Desk Summer Semester Hours of Operation (available via phone or email):
• Monday–Thursday: 7:30 a.m.–9 p.m.
• Friday: 7:30 a.m.–5 p.m.
• Saturday: 8 a.m.–5 p.m.
• Sunday: 1–5 p.m.
• Holidays: closed

đź’¬ When you have questions, UITS has answers. Come see us!

Address

Kennesaw, GA
30144

Telephone

+14705786620

Website

,

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